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4.2 out of 5

"Be prepared to wait an hour for hotel shuttle as no reservations taken and only runs hourly. Beautiful hotel overlooking bay. Shopping, movies and hi ... " More

By a verified traveller on Mon 23 Apr 2018

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Hotel Description

A romantic stay in Redwood City awaits you at Pullman San Francisco Bay. Within a 20-minute stroll, you'll find Elmar Beach and Marlin Park. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a free airport shuttle.

Flat-screen TVs with digital channels are featured in all 421 rooms, and you can enjoy WiFi, coffee/tea makers, and free newspapers. Premium bedding and down comforters invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Room service, safes, and hair dryers are also available.

The restaurant, Scroll Waterside Kitchen, serves French cuisine and is open for breakfast, brunch, lunch, and dinner. Scroll Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the 24-hour fitness center and pool loungers. Other amenities include free WiFi in public areas, a 24-hour business center, and a coffee shop/café. Buffet breakfast is available daily between 6 AM and 11 AM. There's also the convenience of valet parking.

Attractions within a 15-minute drive of this 4-star Redwood Shores hotel include San Mateo County Event Center and Facebook Campus.

Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$158* Per night/room 7 Mar. - 8 Mar.

Superior Suite (Prestige)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Lagoon View (Lagoon View or Mountain View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Pullman San Francisco Bay ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pullman San Francisco Bay

Everyone (6)
4 out of 5

Posted by on 9 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by Pullman GM

We appreciate your participation in sharing your review and look forward to being of service to you again soon. Richard

5 out of 5
Be prepared to wait an hour for hotel shuttle as no reservations taken and only runs hourly. Beautiful hotel overlooking bay. Shopping, movies and historical museum 10Had to research area ourselves and found lovely town just 10 mins drive away. Quiet location so be prepared to drive/ride to nearby towns.

Posted by , from Australia on 23 Apr. 2018

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3 out of 5

Nice room, but everything else paled

Pros: the room was comfortable.
I was staying overnight between flights and it just kept going wrong. No hot water... Couldn't log on to the wifi... AC didn't work very well. Ordered room service twice and both times it was wrong. Shuttle to and from airport isn't very convenient, and often times booked to take large groups elsewhere (WHICH TRUMPS AIRPORT RUNS) but they did had a shared private car take a small group of us to SFO, which was somewhat redeeming...

Posted by on 2 Apr. 2018

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4 out of 5
Very comfortable and would recommend again to others. Clean and tidy

Posted by , from new zealand on 10 Jan. 2017

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Comment from Hotel Management

13 Jan. 2017 by RL

Dear Verified Traveler, Thank you for the kind words. We hope to welcome you back to the hotel in the near future. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay

5 out of 5

Comfort and style

Pros: Comfort, style, staff, food, size of room, luxurious bedding, gorgeous view of swimming pool & lagoon from room, free shuttle van to SFO.
Cons: Hotel shuttle van that picks up & drops off at SFO is very small (6 seats). If the van is full you must wait for the next one (it goes only once/hr).
Location: Only 20-30 mins to SFO (depending on traffic).
Very comfortable and relaxing. Would definitely return.

Posted by on 11 Jul. 2016

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4 out of 5
Extremely confortable, big bed :) warm room with a nice view of the water.

Posted by , from auckland, nz on 9 Apr. 2015

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Comment from Hotel Management

23 Apr. 2015 by John Hutar

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Hutar General Manager Sofitel San Francisco Bay, California

About the Pullman San Francisco Bay

Location 223 Twin Dolphin Dr, Redwood City, CA 94065

Property Features

Pullman San Francisco Bay offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 17000 square feet (1579 square meters). Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Pullman San Francisco Bay. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Redwood City hotel.

  • 1 building
  • 421 guestrooms or units
  • 7 levels
  • 17000 sq ft of conference space
  • 1579 sq m of conference space
  • Built in 1987
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (18.5 km / 11.5 mi)
  • Train station: San Carlos Station (2.5 km / 1.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pullman San Francisco Bay offers 421 air-conditioned accommodations with safes and complimentary newspapers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Redwood City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Scroll Waterside Kitchen - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Scroll Bar - This bar serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available from 6:00 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered from 6:00 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • Debit cards not accepted
  • Pets allowed (no fees)
  • Number of children who can stay for free – 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 29 and USD 50 for adults, USD 29 and USD 50 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.99 per day (rates may vary)
  • Self parking fee: USD 28.00 per night
  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Hotel
  • Sofitel Hotel San Bay Francisco
  • Sofitel San Francisco Bay
  • Redwood City Sofitel
  • Sofitel Hotel Redwood City
  • Sofitel Redwood City
  • Sofitel San Francisco Bay Hotel Redwood City
  • Sofitel San Francisco Bay Hotel
  • Sofitel San Francisco Bay Redwood City
  • Pullman San Francisco Bay Hotel Redwood City
  • Pullman San Francisco Bay Hotel
  • Pullman San Francisco Bay Redwood City
  • Pullman Francisco Redwood City
  • Pullman San Francisco Bay Hotel
  • Pullman San Francisco Bay Redwood City
  • Pullman San Francisco Bay Hotel Redwood City

You should know

  • Pullman San Francisco Bay offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.