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Grand Bay Hotel San Francisco

4.0 star property
Suburban hotel with an outdoor pool, in the vicinity of San Mateo County Event Center

Photo gallery for Grand Bay Hotel San Francisco

View from property
Creator video
Exterior
Bar (on property)
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$196
includes taxes & fees
13 Feb - 14 Feb

Explore the area

View map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • Place, Marlin Park
    ‪11 min walk‬
  • Place, Hiller Aviation Museum
    ‪19 min walk‬
  • Place, Museum of San Carlos History
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Smoking (View)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed, Smoking (View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Smoking (View)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 2 Double Beds, Smoking (View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Junior Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Smoking

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Smoking

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Double Beds, Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Junior Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Combined shower/bathtub, rainfall showerhead, designer toiletries

Junior Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Combined shower/bathtub, rainfall showerhead, designer toiletries

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Combined shower/bathtub, rainfall showerhead, designer toiletries

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Double Beds (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Redwood City

At Grand Bay Hotel San Francisco, you'll be 5.6 km (3.5 mi) from San Mateo County Event Center and 6 km (3.7 mi) from Kaiser Permanente Redwood City Medical Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Waterside Grill & Lounge, is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 20000 square feet (1858 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Redwood Shores hotel include San Francisco Bay and Facebook Campus.

What's nearby

  • Marlin Park - 11 min walk - 1.0 km
  • Hiller Aviation Museum - 19 min walk - 1.6 km
  • Casanova Park - 4 min drive - 3.6 km
  • Museum of San Carlos History - 4 min drive - 2.9 km
  • Twin Pines Art Center - 4 min drive - 2.5 km

Getting around

  • Belmont Station - 3 min drive
  • San Francisco International Airport (SFO) - 20 min drive

Restaurants

  • ‪Peacock's Koriander Indian Cuisine - ‬3 min drive
  • ‪Redwood Shores Branch Library - ‬18 min walk
  • ‪Local Kitchens - ‬14 min walk
  • ‪Tacos El Grullense - ‬3 min drive
  • ‪Hobee's - ‬15 min walk

About this property

Grand Bay Hotel San Francisco

Suburban hotel with an outdoor pool, in the vicinity of San Mateo County Event Center
Grand Bay Hotel San Francisco offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Grand Bay Hotel San Francisco. Parking is available for a fee.

This 4-star Redwood City hotel is smoke free.

  • 1 building
  • 421 guestrooms or units
  • 9 levels
  • Conference rooms
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Bay Hotel San Francisco offers 421 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 49 per night)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Waterside Grill & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (43 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1987
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 56.85 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 22.74 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 29 per person
  • Covered self-parking fee: USD 49 per night
  • Pet fee: USD 56.85 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Frequently asked questions

What is the cancellation policy at Grand Bay Hotel San Francisco?

Grand Bay Hotel San Francisco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Bay Hotel San Francisco?

As of 11 Feb 2026, prices found for a 1-night stay for 2 adults at Grand Bay Hotel San Francisco on 13 Feb 2026 start from AU$164.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Bay Hotel San Francisco?

Yep, Grand Bay Hotel San Francisco has a secured covered self car park for USD 49 per night. A self car park is also available, for a fee.

Are there any beaches close to Grand Bay Hotel San Francisco?

The closest beach to Grand Bay Hotel San Francisco is Miramar Beach (17.8 km).

Does Grand Bay Hotel San Francisco have a pool?

Grand Bay Hotel San Francisco has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Grand Bay Hotel San Francisco a romantic place to stay?

Pool-view dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Bay Hotel San Francisco.

Is Grand Bay Hotel San Francisco family-friendly?

You bet! With amenities such as a deli and a picnic area, as well as travel cots in the guestrooms, it's no surprise that Grand Bay Hotel San Francisco is a hit with families.

Does Grand Bay Hotel San Francisco serve breakfast?

You bet, cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Bay Hotel San Francisco?

No, Grand Bay Hotel San Francisco does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Bay Hotel San Francisco?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Grand Bay Hotel San Francisco?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Grand Bay Hotel San Francisco Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1003 reviews
Rating 8 - Good. 187 out of 1003 reviews
Rating 6 - Okay. 142 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

PETER, Oregon House

Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance at grill bar resto.
Stayed 1 night in Nov 2025

6/10 Okay

Rebecca

Stayed 1 night in Nov 2025

10/10 Excellent

Caitlin

Stayed 4 nights in Oct 2025

2/10 Terrible

Christopher J

Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Stayed 8 nights in Aug 2025

10/10 Excellent

Don

Travelled with group
Liked: Cleanliness, staff & service, amenities
All staff had incredible customer service
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Great service
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony, San Jose

Stayed 4 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome.
Stayed 2 nights in Oct 2025

6/10 Okay

Anthony Joseph

Stayed 4 nights in Oct 2025

8/10 Good

xuejun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are nice.
Stayed 2 nights in Oct 2025

4/10 Poor

Tyler Walter

Travelled with partner
Liked: Staff & service
1st night hot water lasted for 10min. 2nd and final night there was no hot water at all.
Stayed 2 nights in Oct 2025

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 3 nights in Aug 2025

10/10 Excellent

LYNNE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy hotel close to he airport. Would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Francisco

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

gwenette

Stayed 1 night in Oct 2025

2/10 Terrible

Francis

Liked: Cleanliness, property conditions & facilities
The bar and restaurant close at 10pm. The coffee shop had a sign that indicated it would be closed for 30 minutes at 10am. Staffing seemed to be light. My assigned room was occupied (I was able to access the room with my key) The same thing happened to another guest. There seem to be some kinks that need to be worked out during the transition to Marriot.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Parth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sized rooms and bathrooms. Prompt staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, staff was friendly and helpful. Beautiful setting
Stayed 1 night in Oct 2025

10/10 Excellent

Timory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, safe area, great restaurant
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Grand Bay Hotel in San Francisco, which has just transitioned into a Marriott property—a promising change that I think will only enhance the experience moving forward. From the moment I arrived, the staff stood out. They were incredibly attentive, accommodating, and genuinely pleasant throughout my stay. Their professionalism and warmth made a real difference. Although I didn’t get a chance to dine at the restaurant in the evening, I did try the breakfast. It was decent—nothing extravagant, but fairly priced and in line with local standards. The same goes for the drinks in the evening: good value and a relaxing atmosphere. My room on the 9th floor was very comfortable. While the decor felt slightly dated, everything was spotlessly clean, and the view over the water was absolutely beautiful—definitely a highlight. One of the unexpected joys of my stay was the nearby boardwalk. I happened to visit on a gorgeous day, and it was perfect for a long, peaceful stroll. It added a lovely touch to the overall experience. All in all, I would happily stay here again. With the Marriott transition underway and such a strong team already in place, I’m confident this hotel is only going to get better.
Stayed 2 nights in Oct 2025