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Santuario Las Escaleras

3.0 star property
Hotel in San Cristóbal de las Casas with free breakfast and spa services

Photo gallery for Santuario Las Escaleras

Outdoor dining
Reception
Front of property
Couples treatment room(s), aromatherapy, body scrubs, reflexology
Owner Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View map
Isauro Rossete 4, Barrio La Merced, San Cristóbal de las Casas, CHIS, 29240
  • Place, Santo Domingo Handicraft Market
    ‪5 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪5 min walk‬
  • Place, Ciudad Cuauhtemoc
    ‪8 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪80 min drive‬

Room options

View all photos for Owner Suite

Owner Suite

Owner Suite

Highlights

Balcony
Flat-screen TV
Sofa bed - double
Down duvet
Shower/bath combination
Bathrobes
Deep-soaking bath
2 bathrooms
  • 50 sq m
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Flat-screen TV
Sofa bed - double
Down duvet
Shower/bath combination
Bathrobes
Deep-soaking bath
2 bathrooms
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | View from room

Presidential Suite, 2 Bedrooms

Highlights

Flat-screen TV
Down duvet
Sofa bed
2 bedrooms
2 bathrooms
Private bathroom
Bathrobes
Minibar
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Flat-screen TV
Down duvet
Sofa bed
2 bedrooms
Bathrobes
Private bathroom
2 bathrooms
Minibar
  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

About the area

San Cristóbal de las Casas

Santuario Las Escaleras puts you in the heart of San Cristóbal de las Casas, within steps of Amber Museum of Chiapas and Church of San Cristobal. Highlights at this hotel include a restaurant and free continental breakfast. .A day of pampering at Las Escaleras can include massages and body scrubs along with aromatherapy and reflexology. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Places within a 5-minute walk of this 3-property class Barrio de La Merced hotel include La Merced Church and Regional Costume Museum.

What's nearby

  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Mesoamerican Museum of Jade - 3 min walk - 0.3 km
  • Santo Domingo Handicraft Market - 5 min walk - 0.5 km
  • San Cristóbal de las Casas Cathedral - 5 min walk - 0.5 km
  • Ciudad Cuauhtemoc - 8 min walk - 0.7 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 71 min drive

Restaurants

  • ‪Las Pichanchas - ‬3 min walk
  • ‪Antojitos Carmelita - ‬1 min walk
  • ‪Habanero Terrazas - ‬1 min walk
  • ‪La Selva Café - ‬3 min walk
  • ‪Taqueria La Merced - ‬2 min walk

About this property

Santuario Las Escaleras

Hotel in San Cristóbal de las Casas with free breakfast and spa services
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at Santuario Las Escaleras. The hotel can provide concierge services and wedding services.

This 3-star San Cristóbal de las Casas hotel is smoke free.

  • 12 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Dining venue
Santuario Las Escaleras offers 12 accommodations with minibars and complimentary bathrobes. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Reflexology

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 1 August 2025 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets and service animals are not allowed at Santuario Las Escaleras

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 189 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Las Escaleras
Las Escaleras Hotel San Cristobal de las Casas
Las Escaleras San Cristobal de las Casas

Frequently asked questions

What is the cancellation policy at Santuario Las Escaleras?

Santuario Las Escaleras offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Santuario Las Escaleras?

There's no onsite spa, but this property does offer services like body scrubs.

Does Santuario Las Escaleras serve breakfast?

Sure does, complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Santuario Las Escaleras?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Santuario Las Escaleras?

Yep, you can grab a meal at Santuario Las Escaleras's onsite restaurant.

What time are check-in & check-out at Santuario Las Escaleras?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Santuario Las Escaleras?

No, pets and service animals are not allowed.