Santuario Las Escaleras puts you in the heart of San Cristóbal de las Casas, within steps of Amber Museum of Chiapas and Church of San Cristobal. Highlights at this hotel include a restaurant and in-room free WiFi. .A day of pampering at Las Escaleras can include massages and body scrubs along with aromatherapy and reflexology. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of an airport shuttle. .Places within a 5-minute walk of this 3-property class De La Merced hotel include La Merced Church and Regional Costume Museum.
What's nearby
Amber Museum of Chiapas - 2 min walk
Plaza 31 de Marzo - 4 min walk
Mesoamerican Museum of Jade - 6 min walk
San Cristóbal de las Casas Cathedral - 6 min walk
Santo Domingo Handicraft Market - 6 min walk
Getting around
Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 71 min drive
Restaurants
Café la Selva - 3 min walk
Antojitos Carmelita - 1 min walk
Las Pichanchas - 3 min walk
Namandí Café & Crepas - 3 min walk
Yo'o Moc Tamales - 3 min walk
About this property
Santuario Las Escaleras
Comfortable San Cristóbal de las Casas hotel in De La Merced with spa services
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at Santuario Las Escaleras. The hotel can provide concierge services and wedding services.
This 3-star San Cristóbal de las Casas hotel is smoke free.
12 guestrooms or units
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Library
Terrace
Garden
Television in lobby
No smoking on site
Dining venue
Santuario Las Escaleras offers 12 accommodations with minibars and complimentary dressing gowns. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
24-hour return airport shuttle on request for a surcharge
Food and drink
A restaurant
Things to do
Library
TV in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Daily housekeeping
Multilingual staff
Tour and ticket assistance
Wedding services
Outdoors
Garden
Terrace
Spa
Aromatherapy
Body scrubs
Couples treatment rooms
Massage
Reflexology
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
2 bathrooms
Dressing gowns
Free toiletries
Hair dryer on request
Towels
Entertainment
40-inch flat-screen TV with digital channels
Food and drink
Minibar
More
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Santuario Las Escaleras
Children and extra beds
Children are welcome.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 189 per vehicle (return)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash.
We should mention
Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Pets and service animals are not allowed on site.
Property is also known as
Las Escaleras
Las Escaleras Hotel San Cristobal de las Casas
Las Escaleras San Cristobal de las Casas
Frequently asked questions
What is the cancellation policy at Santuario Las Escaleras?
Santuario Las Escaleras offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is there a spa on site at Santuario Las Escaleras?
There's no onsite spa, but this property does offer services like body scrubs.
Is there a free airport shuttle available at Santuario Las Escaleras?
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Is there a bar or restaurant at Santuario Las Escaleras?
Yep, you can grab a meal at Santuario Las Escaleras's onsite restaurant.
What time are check-in & check-out at Santuario Las Escaleras?
Check-in begins at 3:00 PM. Check-out time is noon.
Are pets allowed at Santuario Las Escaleras?
No, pets and service animals are not allowed.
Santuario Las Escaleras Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is a unique hotel. The pros are the daytime staff, Rolando, and Oscar. It is clean and offers a spacious room. This hotel could be so much more if they had a refrigerator or coffee pot in the room. If they had a guard rail coming down the stairs as if you’re on a higher floor, it would be very treacherous, there is a restaurant upstairs in fact above the unit we stayed in, but no one told us that . it would have great views the bed was very comfortable. It is not far from the walking streets of the town, but it is up here so coming back you do have to walk up here and know where you are walking to.
We sure enjoyed our stay. It was a friendly welcome and they assisted us with our bags to our room. Real attention to detail is a highlight at this hotel. Flowers in the room, a nice greeting on the TV screen, a warm welcoming letter. The restaurant had good food, service and the staff was always helpful. We slept in a big comfortable bed in a nice peaceful environment. It was all good. We wouldn't hesitate for one minute to return there.
Iris and the staff is really nice and make you feel welcome and at home! I really enjoyed the upgrade, the amenities, but specially their warm and kind service!