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Arelauquen Lodge, A Tribute Portfolio Hotel

5.0 star property

Photo gallery for Arelauquen Lodge, A Tribute Portfolio Hotel

Terrace/patio
Family Suite, 2 Bedrooms
Lobby lounge
Family Suite, 2 Bedrooms | Mountain view
Indoor pool, outdoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Ruta 82 S/N Lago Gutierrez, San Carlos de Bariloche, Rio Negro, 8400
  • Place, Arelauquén Golf & Country Club
    ‪1 min walk‬
  • Place, Gutiérrez Lake
    ‪15 min drive‬
  • Place, Civic Center Bariloche
    ‪31 min drive‬
  • Airport, Bariloche (BRC-Teniente Luis Candelaria Intl.)
    ‪55 min drive‬

Room options

View all photos for Grand, Guest room, 1 King, Golf Course view, Mountain view

A hotel room with a bed, a TV, a dining table with chairs, a coffee maker, and a view of the outdoors.

Grand, Guest room, 1 King, Golf Course view, Mountain view

  • Sleeps 2
  • Free Wi-Fi

View all photos for Guest room, 1 King, Golf Course view, Mountain view

A hotel room with a large bed, bedside tables, a chair, a small table, and a window with a view of trees and mountains.

Guest room, 1 King, Golf Course view, Mountain view

  • Sleeps 2
  • Free Wi-Fi

View all photos for Grand Room, 1 King Bed

A hotel room with a bed, a TV, a coffee maker, a dining table with chairs, and a view of the outdoors.

Grand Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, bedside lamps, a round table, two chairs, and a large window with a mountain view.

Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Twin Beds

A hotel room with a TV, a desk, a chair, two beds, a window with curtains, and a lamp.

Room, 2 Twin Beds

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Bedroom Family Suite, Bedroom 1: 1 King, Bedroom 2: 2 Twin, Mountain view

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view.

2 Bedroom Family Suite, Bedroom 1: 1 King, Bedroom 2: 2 Twin, Mountain view

  • Sleeps 4
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a TV, a kitchenette, and a desk with a lamp.

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for Guest room, Queen, Mountain view

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Guest room, Queen, Mountain view

  • Sleeps 2
  • Free Wi-Fi

View all photos for Guest room, 2 Twin, Mountain view

A hotel room with two beds, a TV, a desk, and a window with curtains.

Guest room, 2 Twin, Mountain view

  • Sleeps 2
  • Free Wi-Fi

View all photos for Guest room, 2 Twin, Golf Course view, Mountain view

A compact kitchen with dark wood cabinets, a microwave, and a small refrigerator. There is a dining area with a table and chairs.

Guest room, 2 Twin, Golf Course view, Mountain view

  • Sleeps 2
  • Free Wi-Fi

View all photos for Grand, Guest room, 2 Twin, Golf Course view, Mountain view

A hotel room with two beds, a desk, and a chair.

Grand, Guest room, 2 Twin, Golf Course view, Mountain view

  • Sleeps 2
  • Free Wi-Fi

View all photos for Grand Room, 2 Twin Beds (View)

A hotel room with two beds, a desk, and a chair.

Grand Room, 2 Twin Beds (View)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed, Mountain View

A hotel room with a bed, a desk with a TV, a chair, a lamp, and a window with a view of greenery.

Classic Room, 1 Queen Bed, Mountain View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Room, 2 Twin Beds, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Twin Beds, Mountain View

  • Sleeps 2
  • Free Wi-Fi

About the area

San Carlos de Bariloche

A luxury stay in San Carlos de Bariloche awaits you at Arelauquen Lodge, A Tribute Portfolio Hotel. You'll be 2.1 km (1.3 mi) from Gutiérrez Lake and 2.7 km (1.7 mi) from Gutiérrez Lake. Highlights at this ski hotel include a golf course, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and facials. The restaurant, EPIC, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, outdoor tennis court and Hot tub. Plus you'll find free Wi-Fi in public areas, a sauna and coffee/tea in a common area. There's also free self parking, along with the convenience of an airport shuttle. .Within a 30-minute drive of this 5-property class San Carlos de Bariloche hotel, attractions include Civic Center Bariloche and Catedral Alta Patagonia.

What's nearby

  • Arelauquén Golf & Country Club - 1 min walk - 0.1 km
  • Gutiérrez Lake - 15 min drive - 2.9 km
  • Civic Center Bariloche - 31 min drive - 17.0 km
  • Catedral Alta Patagonia - 44 min drive - 15.0 km
  • Cerro Otto - 55 min drive - 25.3 km

Getting around

  • Bariloche Station - 42 min drive
  • Bariloche (BRC-Teniente Luis Candelaria Intl.) - 52 min drive

Restaurants

  • ‪Cafe Local Bariloche - ‬13 min drive
  • ‪Confitería Giratoria - ‬36 min drive
  • ‪Club Arelauquen House - ‬10 min drive
  • ‪Jam Rock Cafe Truck - ‬19 min drive
  • ‪La Cruz Cerveza Artesanal - ‬21 min drive

About this property

Arelauquen Lodge, A Tribute Portfolio Hotel

During the winter, visit for the area's skiing and snow, and then return in warmer months to enjoy a round of golf at the on-site golf course. After a day on the snow, relax in the hot tub and take invigorating swims in the indoor and outdoor swimming pools. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Arelauquen Lodge, A Tribute Portfolio Hotel helps provide the perfect ski holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Public spaces have free WiFi. This luxury hotel also offers a health club, an outdoor tennis court and a sauna. You'll have access to the health club at a partner property. Self parking is free.

This 5-star San Carlos de Bariloche hotel is smoke free.

  • 27 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Arelauquen Lodge, A Tribute Portfolio Hotel offers 27 accommodations with a safe and coffee/tea makers. This individually furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Accommodation at this 5-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

This San Carlos de Bariloche hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, an iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.

Similar properties

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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
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The price is AU$170
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • EPIC

Things to do

  • 18-hole golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Baby bath
  • Babysitting
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Pool loungers
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Raised toilet seat
  • Transfer shower
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 AM
Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Arelauquen Lodge, A Tribute Portfolio Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Arelauquen
Arelauquen Bariloche
Arelauquen Lodge Bariloche
Arelauquen Hotel San Carlos De Bariloche
Arelauquen Lodge

Frequently asked questions

What is the cancellation policy at Arelauquen Lodge, A Tribute Portfolio Hotel?

Arelauquen Lodge, A Tribute Portfolio Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Arelauquen Lodge, A Tribute Portfolio Hotel?

Yep, Arelauquen Lodge, A Tribute Portfolio Hotel has a free self car park.

Are there any beaches close to Arelauquen Lodge, A Tribute Portfolio Hotel?

The closest beach to Arelauquen Lodge, A Tribute Portfolio Hotel is Playa Centro (7.2 km).

Is there a spa on site at Arelauquen Lodge, A Tribute Portfolio Hotel?

There's no onsite spa, but this property does offer services like facials.

Does Arelauquen Lodge, A Tribute Portfolio Hotel have a pool?

Arelauquen Lodge, A Tribute Portfolio Hotel has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Arelauquen Lodge, A Tribute Portfolio Hotel?

Arelauquen Lodge, A Tribute Portfolio Hotel features a health club, an outdoor pool and an indoor pool.

What makes Arelauquen Lodge, A Tribute Portfolio Hotel a romantic place to stay?

1 hot tub and al fresco dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Arelauquen Lodge, A Tribute Portfolio Hotel.

Is Arelauquen Lodge, A Tribute Portfolio Hotel family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as baby baths and free infant beds in the guestrooms, it's no surprise that Arelauquen Lodge, A Tribute Portfolio Hotel is a hit with families.

Is there a free airport shuttle available at Arelauquen Lodge, A Tribute Portfolio Hotel?

No, Arelauquen Lodge, A Tribute Portfolio Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Arelauquen Lodge, A Tribute Portfolio Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Arelauquen Lodge, A Tribute Portfolio Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Arelauquen Lodge, A Tribute Portfolio Hotel?

No, pets and service animals are not allowed.

Is there a golf course on site at Arelauquen Lodge, A Tribute Portfolio Hotel?

Yep, Arelauquen Lodge, A Tribute Portfolio Hotel has an 18-hole golf course. A golf driving range and golf lessons are also available.

Arelauquen Lodge, A Tribute Portfolio Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 183 out of 272 reviews
Rating 8 - Good. 62 out of 272 reviews
Rating 6 - Okay. 15 out of 272 reviews
Rating 4 - Poor. 8 out of 272 reviews
Rating 2 - Terrible. 4 out of 272 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Matias

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff was amazing!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ANDRES

Liked: Staff & service, property conditions & facilities
Great Hotel
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property away from the noise
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place..clean and staff is very friendly.
Stayed 2 nights in May 2024
Verified

8/10 Good

Mary (Cathy)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodge is in a beautiful setting and staff were very helpful. It was a bit remote from the main part of Bariloche, and driving in and out through the security gate was a mess. We were stopped and questioned nearly every time we entered and exited, even though they had all of our documentation and face recognition data on hand. Their system needs a serious update.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views around!!!
Verified

10/10 Excellent

Jacoba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Astonishing surroundings, small and authentic hotel with all the necessary supplies
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic natural environment surrounding beautiful lodge
Stayed 5 nights in Mar 2024
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel locate in an astonishing neighborhood surrounded by a beautiful landscape and even better Mountain View. We will definitely come back again!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Lisandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and freindly staff, clean room with amazing views. Highly recommended.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views of the mountain range are incredible. Staff are very attentive and kind.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

roger

Liked: Cleanliness
Hotel was nice, but not a 5-star resort. Probably a 4-star at best. Jacuzzi was HOT (nice), about half an hour drive outside of downtown Bariloche, which was a little far. You have to register with the security gate to get access in and out. The gym equipment (all 3 bikes) were broken, which is a maintenance failure on their part. Overall nice stay but I'd stay closer to downtown next time to save the effort.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Danilo Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing lodge

My stay there was just amazing. Hotel is in perfect conditions, very comfortable, very fancy, food is great. The location made me speechless because I could see the snowy mountains from my windows.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and cozy for family stay, with a nice pool and a warm staff team. You should rent a car as it is far from main atracttions
Stayed 8 nights in Jul 2023
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a very beautiful and safe area…it is about 20-25 minutes drive to Bariloche town center…for me it was a con but for my husband it was a pro…depends on your preference. The property itself is very nice and clean, the staff very helpful. They have a restaurant on site with very good food.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property everything is beautiful I only recomend to rent a car to get here is very important!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenic view!
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, loved the area, nice breakfast, comfortable bed, welcomed staff, if you are looking for a hotel to relax this is the one. If you play gulf, even better.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just the right size!

Just right! It's not too big and not too small. Excellent service and friendly people! I highly recommend it.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Joaquin

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Yasna

Liked: Cleanliness, amenities, property conditions & facilities
This place is 100% beautiful and very safe - the only issue with them is that they don’t have a shuttle service which makes it complicated when you do not have a car. Having shuttle service will make guests like us more comfortable because having a taxi or an uber picking you or dropping you inside the facilities is very tedious due to the extreme entrance and security rules. If the Hotel had a shuttle service in place - then they will have a clearance to come in and out the compound. The other suggestion is that they improve the pool furniture and decor - it looks outdated - the place is gorgeous and definitely has room for improvement. Thanks! Yasna B. Sauls
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9 out of 10

Fabulous place to stay. Staff is excellent and the restaurant is as well. Rooms are big. Views are spectacular. Only issue was it is not close to anything. So be prepared to order taxi a lot.
Stayed 5 nights in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Cute hotel In Arelauquen

The hotel is nice looking, but feels a little dated. The rooms, tile, wood fixtures, could use some work. Staff is friendly and helpful. This is definitely not a 5 star hotel, more like a 4 star. There is no turn down service, etc.
Stayed 3 nights in Oct 2023