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Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

A hotel reception area with two reception desks, a modern wall-mounted display, and a tiled floor.
A modern hotel lobby with a seating area, a flat-screen TV, and a wall with decorative plates.
A Holiday Inn Express hotel with a large entrance, surrounded by trees and a well-maintained lawn.
A modern office space with a long desk, two chairs, two monitors, a printer, and a framed abstract painting on the wall.
A hotel room with a bed, a sofa, a coffee machine, and a desk.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$122
includes taxes & fees
4 Nov - 5 Nov

Explore the area

View map
102 Spencer Lane, San Antonio, TX, 78201
  • Place, Wonderland of the Americas Mall
    ‪2 min drive‬
  • Place, River Walk
    ‪9 min drive‬
  • Place, Henry B. González Convention Center
    ‪11 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

A hotel room with a large bed, a desk, a chair, a desk lamp, and a window.

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

A hotel room with a large bed, a desk, a chair, a TV, and a window with blinds.

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A room with a desk, office chair, air conditioning unit, window with blinds, and a colorful cushion on a chair.

Standard Room, 1 King Bed

7.8 out of 10
Good
(36 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A framed abstract artwork, a desk with a lamp, and a chair in a modern room.

Standard Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a coffee machine, a microwave, and a small refrigerator.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(26 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, a blue sofa, a desk, a TV, and a wardrobe.

Suite, 2 Queen Beds

7.6 out of 10
Good
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a window with blinds.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a chair, a TV, and a window with blinds.

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a blue sofa, a small table, a microwave, and a framed abstract art piece on the wall.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

San Antonio

At Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG you'll be 1.8 km (1.1 mi) from Methodist Hospital Texsan and 2.1 km (1.3 mi) from Wonderland of the Americas Mall. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Attractions within a 10-minute drive of this San Antonio hotel include River Walk and Alamo.

What's nearby

  • Wonderland of the Americas Mall - 2 min drive - 3.0 km
  • River Walk - 9 min drive - 10.9 km
  • Henry B. González Convention Center - 11 min drive - 12.4 km
  • Six Flags Fiesta Texas - 14 min drive - 20.7 km
  • Lackland Air Force Base - 14 min drive - 24.0 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Taquitos West Avenue - ‬16 min walk
  • ‪Circle K - ‬12 min walk
  • ‪Bill Miller Bar-B-Q - ‬4 min walk
  • ‪Pizza Patron - ‬16 min walk

About this property

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. The business-friendly Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG also features tour/ticket assistance, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This San Antonio hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers 80 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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  • Pool
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  • Breakfast included
  • Parking included
3.6 out of 5, Good, 2,300 reviews
The price is AU$99
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (127 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

As of 6 Oct 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG on 4 Nov 2026 start from AU$122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

Yep, Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG has a free self car park.

Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG have a pool?

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG has an outdoor pool. The pool is open 10:00 AM to 10:00 PM.

Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG serve breakfast?

You bet, free buffet brekkie is served daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

No, Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

No, only service animals are allowed.

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 378 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 112 out of 1002 reviews
Rating 2 - Terrible. 141 out of 1002 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Enjoy a clean/fresh bedding,delicious breakfast, friendly courtesy staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great staying, clean room
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff,
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast menu was fresh and the parking felt safe
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great service
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean , highly recommended!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfect. The staff was friendly and the breakfast was great. Would definitely stay here again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien habitacion.cafeteria
Stayed 2 nights in May 2026
Verified review

4/10 Poor

It was a dump
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Very satisfied with my stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The day front clerk was really nice! Great customer service! Nice , quiet , amazing breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location staff was great!
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Liked: Amenities
Disliked: Property conditions & facilities
The pavement to enter and exit the establishment was terrible, the room i was in had mildew on the ceiling and the phones didn't work to call the front desk.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
For the price Very clean. Breakfast was very good. Staff very friendly.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was very clean and comfortable. Breakfast could have been a little better, but overall good.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very outdated and parking lot was treacherous. Continental breakfast was very limited selection and what was available was dried out and juice machine broken. Not terrible stay but definitely overpriced for the value exchange
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast. Clean.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay at this hotel. We woke up today on June 14,2026 and 5 trucks had the back driver side window busted out. With a note of a guy who can fix our windows. Do not stay here if you drive a truck. There is no security in the parking lot.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was good will stay again
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is not very clean Next to the elevator there were roaches The carpet in the hall smell bad The carpet in the room had stains No hot water Refrigerator was making a loud noise And I was told the wrong time of breakfast
Stayed 1 night in Jun 2026