4/10 Poor
April
Travelled with family
22 Mar 2024
Disliked: Staff & service, amenities
I rarely write reviews, but I thought I would write one to help people. The front desk lady was aloof. I struggled getting my cart with bags in and that was obvious, I loaded up the cart with my belongings & struggled getting it to my room. I was assigned a room extremely far away from the front, and on the 3rd floor. I passed the front desk lady and two other staff, a male and female, who saw that I was struggling and never asked to help me. After getting to my room, I realize there were no towels in the room so called to get them delivered. Took them about 30 minutes to bring them. After that I realized I only had half a roll of toilet paper in the room so called back for more toilet paper, they brought up one roll even though I had booked 2 nights so eventually had to ask for more. The door to the handicap accessible side with the ramp was so heavy I could barely open it. There was no button to automatically open it. I knew check out was noon so I packed up my stuff so I could sleep as long as possible to rest & rejuvenate, but the housekeeping staff ruined that for me. At 10:15 in the morning they knocked & then immediately came into my room, then a few minutes later they tried to come in again slamming door. I do not recommend.
April
Stayed 2 nights in Mar 2024