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Villas Playa Samara Beach Front Resort

3.5 star property

Photo gallery for Villas Playa Samara Beach Front Resort

Outdoor pool, pool umbrellas, pool loungers
Luxury Villa, 3 Bedrooms, Beachfront | View from room
Aerial view
Interior entrance
Sports facility

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Samara-Guanacaste, Sámara, Guanacaste
  • Place, Samara Beach
    ‪2 min walk‬
  • Place, Carrillo Beach
    ‪13 min drive‬
  • Place, Playa Barrigona
    ‪16 min drive‬
  • Airport, Nosara (NOB)
    ‪40 min drive‬

Room options

View all photos for Garden View Junior Suite Kingbed

Down duvets, in-room safe

Garden View Junior Suite Kingbed

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 3 Bedrooms, Beachfront

Luxury Villa, 3 Bedrooms, Beachfront | View from room

Luxury Villa, 3 Bedrooms, Beachfront

  • Sea view
  • 150 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed OR 1 King Bed

View all photos for Garden View Deluxe Room Kingsize bed

Down duvets, in-room safe

Garden View Deluxe Room Kingsize bed

  • Garden view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Front Two Bedroom Villa

Down duvets, in-room safe

Beach Front Two Bedroom Villa

  • Ocean view
  • 121 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed and 1 Single Bed

View all photos for Garden View Deluxe Room 2 Double Bed

Garden View Deluxe Room 2 Double Bed

Garden View Deluxe Room 2 Double Bed

  • Garden view
  • 27 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Beach Front Deluxe Room King Bed

Down duvets, in-room safe

Beach Front Deluxe Room King Bed

  • Ocean view
  • 300 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Junior Suite 2 Double Beds

Down duvets, in-room safe

Beachfront Junior Suite 2 Double Beds

  • Garden view
  • 450 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Garden View Junior Suite 2 Double Beds

Down duvets, in-room safe

Garden View Junior Suite 2 Double Beds

  • Garden view
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Beachfront Junior Suite King

Beachfront Junior Suite King

Beachfront Junior Suite King

  • Ocean view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Two Bedroom Villa

Down duvets, in-room safe

Garden View Two Bedroom Villa

  • Garden view
  • 121 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed and 1 Single Bed

About the area

Sámara

An all-inclusive stay in Sámara awaits you at Villas Playa Samara Beach Front Resort. You'll be steps from Samara Beach. Highlights at this beachfront hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .A day of pampering can include beachside massages and body wraps along with aromatherapy and mani/pedis. The restaurant, Arrecife, serves local and international cuisine and is open for breakfast, lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and kids' swimming pool. Plus you'll find a free manager's reception, a snack bar/deli and coffee/tea in a common area. There's also the convenience of airport pick-up service. .Near this 3.5-property class Sámara hotel, you'll find Carrillo Beach.

What's nearby

  • Samara Beach - 2 min walk - 0.2 km
  • Carrillo Beach - 13 min drive - 7.1 km
  • Playa Barrigona - 16 min drive - 12.3 km
  • Guiones Beach - 25 min drive - 23.9 km
  • Playa Pelada - 35 min drive - 30.8 km

Getting around

  • Liberia (LIR-Daniel Oduber Intl.) - 137 min drive

Restaurants

  • ‪Gusto Beach Bar - ‬3 min walk
  • ‪Las Olas Beach Club - ‬8 min walk
  • ‪Roots Bakery & Café - ‬2 min walk
  • ‪Sheriff Rustic - ‬2 min walk
  • ‪Bar y Restaurante del Hotel Bahía - ‬14 min walk

About this property

Villas Playa Samara Beach Front Resort

Villas Playa Samara Beach Front Resort is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Villas Playa Samara Beach Front Resort offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily.

A rooftop terrace, spa services, and barbecue grills are also featured at the family-friendly Villas Playa Samara Beach Front Resort. A shuttle from the airport to the hotel (available on request) is available for a fee.

This 3.5-star Sámara hotel is smoke free.

  • 1 floor
  • 116 guestrooms or units
  • 2 bars or lounges
  • Built in 1992
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • No smoking on site
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Villas Playa Samara Beach Front Resort offers 116 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and designer toiletries. Beds feature down duvets. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower and hairdryers. Housekeeping is offered on a daily basis and in-room massages can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Parking and transport

  • Electric car charging station on site
  • Airport pick-up shuttle (surcharge) from 10:00 AM to 5:00 PM at scheduled times and on request
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Arrecife

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Ecotours
  • Fishing
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Late check-in fee: USD 30 for check-in between 8 AM and 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Christmas Eve (24 December) Gala Dinner per adult: USD 75.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 25.00 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 166.4 per vehicle (maximum occupancy 4)
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-in fee: USD 30 for check-in between 8 AM and 3 PM
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Playa Samara
Hotel Villas Playa
Villas Playa Samara Beach Front Resort All Inclusive
Hotel Villas Samara
Playa Samara Hotel
Playa Samara Villas
Samara Villas
Villas Playa
Villas Playa Samara
Villas Samara
Villas Playa Front Resort All Inclusive
Villas Playa Samara Beach Front All Inclusive
Villas Playa Front All Inclusive
Villas Playa Samara Beach Front Resort
Hotel Villas Playa Samara
Playa Front All Inclusive

Frequently asked questions

What is the cancellation policy at Villas Playa Samara Beach Front Resort?

Villas Playa Samara Beach Front Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Villas Playa Samara Beach Front Resort?

Yep, Villas Playa Samara Beach Front Resort is a short 2-minute walk from Samara Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find motor boats and boat tours.

Is there a spa on site at Villas Playa Samara Beach Front Resort?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as beachside massages.

Does Villas Playa Samara Beach Front Resort have a pool?

Villas Playa Samara Beach Front Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Villas Playa Samara Beach Front Resort a romantic place to stay?

Couples spa treatments and al fresco dining, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Villas Playa Samara Beach Front Resort.

Is Villas Playa Samara Beach Front Resort family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services in the guestrooms, it's no surprise that Villas Playa Samara Beach Front Resort is a hit with families.

Is there a free airport shuttle available at Villas Playa Samara Beach Front Resort?

No, but there's a shuttle from the airport to the hotel that runs from 10:00 AM - 5:00 PM on request for a fee.

Is there a bar or restaurant at Villas Playa Samara Beach Front Resort?

Yep, they've got a poolside bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Villas Playa Samara Beach Front Resort?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Villas Playa Samara Beach Front Resort?

No, only service animals are allowed.

Villas Playa Samara Beach Front Resort Reviews

Reviews

6.6
Rating 10 - Excellent. 53 out of 227 reviews
Rating 8 - Good. 59 out of 227 reviews
Rating 6 - Okay. 49 out of 227 reviews
Rating 4 - Poor. 28 out of 227 reviews
Rating 2 - Terrible. 38 out of 227 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Diego

Liked: Cleanliness, amenities, property conditions & facilities
No controller for the TV and bad shuttle service but overall good
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Tricia

Liked: Staff & service
Disliked: Amenities
The hotel staff was very friendly, but the property description is not realistic. This was an all inclusive stay and the food and restaurant area outside is not up to par, the NYE dinner was much better but still lacking. The hotel is outdated needs many upgrades and the food was TERRIBLE - not worth the money.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carolina V.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time etc.
Stayed 12 nights in Apr 2025
Verified

8/10 Good

Dariel

Liked: Cleanliness, property conditions & facilities
Clean property and nice beach access.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location on the beach. A long 5-hour drive from the San Jose Airport.
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to a mix up we stayed at Azura but the staff was extremely friendly and helpful and went out of their way to ensure we had a good trip. The food was excellent and we had different options each night! Overall a great experience
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location with easy access to beautiful beach. Property is very nice and rooms are nice--although they could stand a few minor "extras". Pool is very nice. Food needed improvement--limited choices, not great quality although pineapple and watermelon was abundant and delicious.
Stayed 7 nights in Feb 2024
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Huge swimming pool with swim up bar is amazing. Buffet meals are excellent. BUT rooms are tired and need updating. ALSO there are no real 2 bedroom units. Instead they are one bedroom units with 2 beds = Big difference!
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service at check-in. Staff was silk - risk to contaminate guests. Not hot water in the room and moisture in the room. Only one buffet with a minimum of product offer as food service. Terrible hotel! Young and Weak staff and no manager to speak avalaible...
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Tinku

Disliked: Amenities
Resort is right by the beach yes - but so limited only 1 restaurant/buffet for every meal. Wet bar wasn’t open majority of the day. No in house entertainment as much. And our rooms had no telephone to call front desk or for support. And 1 pool
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Villas Playa Samara is a lovely property situated on a small bay with a large, rocky island offshore. Beautiful views and sunsets! Our rooms were very clean and well-maintained by housekeeping during our stay. However, we did have some problems with the plumbing -- stopped-up toilets and showers that had very little pressure. These were corrected, but it was a bit frustrating. The villas are roomy and comfortable but a bit outdated. The staff in general was extremely friendly and helpful. Only the front desk attendants were a bit testy when we brought our complaints to them regarding our bathrooms. We also had a lot of problems checking in due to the computer system being down. We were switched from room to room before they figured it all out. And one of our four rooms was NOT the junior suite that we had booked, but a smaller room. We didn't get a good explanation as to why this couldn't be corrected. The pool is beautiful and the beach is quite nice, but they don't seem to have enough towels. We often were told that they are in the dryer and more will be available in 30 minutes. There's not much assistance available for booking activities or tours. We eventually found a boat/snorkeling tour on-line that actually left from the beach right next to the property. It turned out to be great fun. But there's no concierge able to assist guests with activities off-property. We were there over New Year's Eve and they threw a fantastic party for everyone!!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
The website was completely misleading, but after accepting what they actually had to offer it is a nice resort and we had a great time. The website said the rooms would have sofas, they did not, and it said that there are 2 restaurants, there was 1 and it was buffet only. On multiple days housekeeping left us short on towels. That aside, the food was good, the rooms were clean and the air conditioner worked well to keep our room cool and dry, the pool was clean, the staff were wonderful (especially the servers and bartenders), the grounds were well maintained, and the beach was amazing. They need to update their website so people realistically know what to expect.
Stayed 7 nights in Jan 2025
Verified

2/10 Terrible

Payton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very misleading and incorrect information in the description on their website. They reuse dirty glass cups and plastic cups for drinks at both bars. Only one buffet style restaurant that was very unsatisfying. The property reeks of sewer. The staff were friendly, but slow with their service. The gift shop was incredibly overpriced. Overall, just not a place I would recommend to spend a vacation.
Stayed 6 nights in Jan 2024
Verified

4/10 Poor

Debbie

Disliked: Staff & service
The resort was fine and the people were nice but the food is the worst we've ever had at an all-inclusive. We all got so sick, not sure if it was the food or water. The food was never really hot. They made omelets in the morning and used so much Pam cooking spray. The rice and pasta was never fully cooked. Breakfast was supposed to be at 7am but they were never ready and it took forever to get coffee.
Stayed 14 nights in Feb 2024
Verified

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, amenities
Almost everything went poorly. They lost our reservation, took almost an hour to straighten it out. Let us get dinner and said to come back afterwards. We did and a different person asked what room we were in. Said we didn’t know yet- hoped he knew. He gave me one key and told me the villa number. By then it was after 9 pm and we had to stumble around in the dark trying to find our villa on the grounds. All the pathway lights were not working, very scary and dangerous. Couldn’t see a thing. Finally found out place and it was not as they advertise on line. We booked a Jr suite villa with a king bed. We got the most worn out villa on the property. No bright inviting colors, and no king size bed. The bedroom had two queen beds and pretty much no other furniture. There was no bedside table for phones, and the light switch was across the room. The bathroom was actually worse. The shower head was not attached to the hose. There was black mold on the shower walls, ant there were dead and live ants crawling all over the floor of the shower. The bathroom floor was grubby. We we&end exhausted so we went too bed. Spoke to reception in the morning. Came back 5 hours later and nothing changed. Went to reception again and they sent us to speak to the service manager. Took a half hour to track him down. Walked to his desk and then he (Larry) disappeared for another 20 minutes. So rude. When he got back I explained, put it in writing and three days later no fixes.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Ants in my bed

I'm usually a backpacker but was there for a business conference... I can take a lot but not ants in my bed... Killed 50 of them, next day told reception, who promised to spray bed and replace sheets... Which were not replaced (just dusted off), despite my repeated complains they were never replaced... Swimming pool was unusable for 5 days... Sometimes had to wait 1.5 hrs to get good at restaurant, etc etc... Def not worth the money, better of at youth hostels or at a decent hotel (nobody in my conference group of 20 people was satisfied, TV didn't work in any room etc etc)
Verified

2/10 Terrible

Stephane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experience, avoid if you can. Definitely not 4 star, the hotel is not maintained, rooms are smelly, light not working, clotted sink, dripping water as shower. The entrance picture is very nice but all for the new facility being developed next door, the villa playa Samara is let with poor maintenance, cheap foods and cocktails “all inclusive”, almost empty buffet, garden not maintained, feels like a let down facility. The beach and view is very nice which makes the experience even more disappointing. This might have been a nice spot some time ago but let to decline, I’m surprised it is offered by Air Canada, it must leave a feeling of being trapped in a location not worth $500 to $600 and feeling to be ripped-off. We could leverage our stay by going out to other places but it was not the plan for all inclusive villa.
Stayed 3 nights in Dec 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend.

We would not stay here again. Check in took forever and the staff was getting complaints right and left. This is not an all inclusive as advertised. No coffee or coffee maker in room. No phone. No drink glasses. Nothing in minifridge. If you wanted a bottle of water you had to buy it at the gift shop. Buffet was terrible and dirty dishes everywhere. One of the guests even started bussing tables to try and help out the staff I guess. Alcohol for mixed drinks was the cheapest, in plastic bottles… liquor we had never heard of… Just an overall disgusting environment with less than friendly staff. Shame on this hotel.
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Trina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 4 star as they advertise The place is run down They have many of the rooms and villas assigned to full times residences for staff and construction workers Some rooms had been previously renovated but done poorly and it’s already breaking down and not cleaned well We got moved from our room and our new room was in a better location but the door lock was broken and bathroom was dirty They have rocks under the sink for earthy design but it had lots of hair from previous guest in it. We were so disappointed and would have preferred a refund and to stay somewhere else It took all day to get approval to move rooms and since are stay was short we wanted to just leave The buffet for the all inclusive had 6 options in total and a small salad bar, No other food areas It’s really the worst all inclusive I’ve ever seen Maybe a 2.5 star at best The staff were really nice Guest were unhappy and they were apologizing a lot but not their fault Bad management/ownership All I can say to anyone who has a reservation try to get a refund You will be so disappointed
Stayed 2 nights in Nov 2023
Verified

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities
Casi todo mal, no se pudo ingresar por falta de personal en la noche, problemas en la habitación, alimentación y servicios del hotel.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Charles

Disliked: Cleanliness, amenities
De todo tipo de problemas. El día de ayer, no me permitían el ingreso porque no había personal en recepción por ser horas de la noche. No se me entregaron tarjetas de acceso a la habitación.Las sábanas de la habitación con moho. El toma corriente del baño sin energía. Nos hicieron sacar las cosas para trasladar a una habitación nueva , y cuando llegamos nos dijeron que la habitación no estaba lista esto alrededor de las 11 AM , y hasta las 3 pm me disponen de la habitación No es posible tener comunicación con recepción sino es presencial. Entre otras. No es posible tener comunicaciórecepción
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia sobre nuestras expectativas, especialmente en relación al servicio al huesped, extraordinaria disposición de quien pensamos era la manager y resultó ser la propietaria, con razón ese nivel de servicio lo replican felizmente los empleados, quedamos mas de satisfechos y agradecidos por todas las atenciones de la Sra. Faride Cano, Fressia, Mario, etc... Felicitaciones por la pasión y compromiso que ponen a su trabajo!
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Pamela

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is very dated. A lot of the units had furniture stacked inside them as though it was being stored. And I think more employees lived there than guests were there. A coffee maker in the room, but no coffee to make a pot. Fridge in the room was an added bonus, but is in need of cleaning and deicing. Pool bar and gym were closed. No bar to hangout in, one restaurant with the same food every day, but inconsistent on how it was prepared, towels and sheets were very worn, holes in our sheets and some of our towels had strings hanging off of them. The staff were very nice and the location was great, but the resort is in desperate need of updating. The second property is an adults only one, but looked busier and seemed to have better amenities. I love the country of Costa Rica and will return, just not to this property. Not sure if this property was closed for a long time due to COVID, but it sure does need some updating. Over all it was a pleasant experience, but not a 5 star one!
Stayed 8 nights in Apr 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una bendición

Hola, la experiencia fue increíble, el trato, la comida, las villas, todo con excelencia. Disfrutamos mucho la estadía y regresamos muy satisfechos. Todo el personal súper especial muy amable, realmente fue una gran bendición haber optado por dicho lugar. Lo recomendamos al 100. Estamos muy agradecidos
Stayed 3 nights in Apr 2022