Hotel Alpine Palace

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

Choose dates to view prices

Photo gallery for Hotel Alpine Palace

Front of property
Property entrance
Junior Suite, Balcony
7 restaurants, dinner served, local cuisine
Interior entrance
Reviews
9.0

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • RestaurantRestaurantRestaurant

Explore the area

Map
Reiterkogelweg 169, Saalbach-Hinterglemm, Salzburg, 5753
  • Popular LocationSaalbach-Hinterglemm Ski Resort1 min walk
  • Popular LocationReiterkogel Cable Car1 min walk
  • Popular LocationSchattberg X-Press Cable Car4 min drive
  • AirportSalzburg (SZG-W.A. Mozart)91 min drive

Room options

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

Luxury Suite, 2 Bedrooms, Mountain View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
TV
Hypo-allergenic bedding
  • 120 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Family Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 100 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

Studio

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Junior Suite (Deluxe)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Double Room, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Similar properties

About the area

Saalbach-Hinterglemm

A luxury stay in Saalbach-Hinterglemm awaits you at Hotel Alpine Palace. Within steps you'll find Saalbach-Hinterglemm Ski Resort and Pinzgauer Saalachtal. Highlights at this ski hotel include 7 restaurants, 2 outdoor swimming pools, and a full-service spa. .A day of pampering at Alpine Palace can include Thai massages, sports massages, and body wraps along with aromatherapy and mani/pedis. The theme restaurant, Bürgerstube, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. With ski-in ski-out access, there's more time for downhill skiing and cross-country skiing and you'll find skiing lessons on site. 5059 square feet (470 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a business center and limo/town car service. Other amenities include an indoor swimming pool, free WiFi in public areas, and a gym. Each morning free local cuisine breakfast is offered between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 5-star Saalbach-Hinterglemm hotel include Reiterkogel Cable Car and Unterschwarzach Ski Lift.

What's nearby

  • Saalbach-Hinterglemm Ski Resort - 1 min walk
  • Reiterkogel Cable Car - 1 min walk
  • Unterschwarzach Ski Lift - 5 min walk
  • Schattberg Express - 4 min drive
  • Schattberg X-Press Cable Car - 4 min drive

Getting around

  • Gerling im Pinzgau Station - 23 min drive
  • W.A. Mozart Airport (SZG) - 91 min drive

Restaurants

  • Hexenhäusl Party Stadl - Apres Ski - Night Life - 9 min walk
  • Wieseralm - 11 min walk
  • Gerstreitalm - 9 min drive
  • Heurigenstub'n - 2 min walk
  • Thomsn Rock Café Restaurant - 3 min walk

About this property

Hotel Alpine Palace

Luxurious ski hotel with ski-in/ski-out access
During the winter, enjoy onsite recreation like downhill skiing, cross-country skiing, and snowboarding and return when the snow melts for archery and volleyball. After a day on the slopes, indulge in a treatment at the full-service spa, soothe your muscles in the spa tub, or take an invigorating swim in one of the 2 outdoor swimming pools. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 7 restaurants on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an indoor pool, a complimentary children's club, and an indoor tennis court. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Saalbach-Hinterglemm hotel.

  • Local cuisine
  • Breakfast available (free)
  • Kid's club (free)
  • Conference rooms
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hotel Alpine Palace offers 82 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Televisions come with pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Saalbach-Hinterglemm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Alpine Palace has 5 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (EUR 25 per day)

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 11:00 AM
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • Arte Vinum
  • Bürgerstube
  • Rauchkuchl
  • Red Oyster
  • Skimuseum

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Indoor pool
  • Indoor pool (guest access)
  • Indoor tennis court
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (5,059 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift

More

  • 5 floors
  • Building
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Pay films
  • TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Contactless check-out
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between April 1 and June 20.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 500 per vehicle (roundtrip, maximum occupancy 6)
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 65 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, cash, mobile payments and Apple Pay. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination.

Property Registration Number 50618-000169-2020

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars and is displayed on this page as 5 stars.

Property is also known as

Alpine Palace Hotel Saalbach-Hinterglemm
Alpine Palace Hotel
Alpine Palace New Balance Luxus Resort Saalbach-Hinterglemm
Alpine Palace New Balance Luxus Saalbach-Hinterglemm
Alpine Palace Saalbach-Hinterglemm
Alpine Palace
The Alpine Palace
Hotel Alpine Palace Hotel
Hotel Alpine Palace Saalbach-Hinterglemm
Hotel Alpine Palace Hotel Saalbach-Hinterglemm

Frequently asked questions

What is the cancellation policy at Hotel Alpine Palace?

Hotel Alpine Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hotel Alpine Palace a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Alpine Palace.

Is Hotel Alpine Palace family-friendly?

You bet! With amenities like a free kids' club and free supervised childcare, as well as children's slippers and childcare services in the guestrooms, it's no surprise Hotel Alpine Palace is a hit with families.

Is there a free airport shuttle available at Hotel Alpine Palace?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Are pets allowed at Hotel Alpine Palace?

Dogs are welcome at Hotel Alpine Palace, with food and water bowls on offer.

Hotel Alpine Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Otto

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infection. The spa was nice but the hot tub was out of order. Staff very unfriendly. Can not recommend.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and nice views but there are no air conditioning in the hotel
Stayed 2 nights in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Great hotel and wonderful food. Our waiter Fabian was a star
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpine Palace stay February 2018
Beautiful hotel next door to one of the main ski lifts. Food was excellent and room was nice too. Would recommend.
Stayed 7 nights in Feb 2018

8/10 Good

SP, England

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
5* facilities but 1* experience
Lovely hotel, well located in Hinterglemm. Staff not interested in providing any sort of customer service. The worst is the reception team who all seem extremely unhappy that customers are approaching them for information. We were provided with no information when we checked in and so expected information about meal times (we were half board) ski room location (we were on a skiing holiday), spa etc to be in the room. There was no information except a printed sales brochure from the website. The staff serving in the restaurant had to be prompted to provide their service. Even though they saw you coming in, they ignored you. The restaurant is huge, extremely noisy and you feel as though you are sitting in a work canteen. A singer performing at the hotel one evening during our stay described it as the most informal 5* he had ever worked in and praised the staff. He obviously hadn't stayed there. The staff at Woods bar are openly serving the wrong drinks to customers and then passing the drink to other members of staff for them to take into the back - we expected to drink them. Our room was superb, we had a junior suite and the views were stunning. This was the only thing that prevented us from checking out. This hotel has all the trappings of a 5* hotel but it is huge and so for those expecting a more personalised 5* experience this is not for you. It needs a serious change to the way it is managed and its customer service regime in our experience.
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.

10/10 Excellent

Abdul Aziz, Saalbach Hinterglem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
wonderful hotel with a nice surroundings and a lot of activities

10/10 Excellent

Abdul Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
It was a very good experience to stay in this hotel and try the activities in the surrounding area, and we really enjoyed the romantic room

10/10 Excellent

yousef HD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth
Their is no word to describe the this place It is out of this world The nature is absolutely awesome The air is fresh Food,location,staff more than excellent

10/10 Excellent

John, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay Great Facility
Hotel was great! Even with our 130 am check in we enjoyed a much needed glass of champagne. Hotel is fantastic for families, couples, and those with pets. If you choose you can spend your entire stay busy with the many facility ammenties. With the Goat Stall just up the ski slope we can ski home shower change and hit the apres into the evening. The outdoor pool is great and the spa is wonderful. Breakfast is REALLY good and the staff including Michael and Dominic are really attentive.