Hotel Alpine Palace: Deals & Reviews (Saalbach-Hinterglemm, AUT)

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Luxurious ski hotel with ski-in/ski-out access

Overview
Rooms
Location
Policies

9.0

Wonderful

Popular amenities

Hot tub

Pet-friendly

Spa

Pool

Breakfast included

Restaurant

Explore the area

Reiterkogelweg 169, Saalbach-Hinterglemm, Salzburg, 5753

Saalbach-Hinterglemm Ski Resort1 min walk
Reiterkogel Cable Car1 min walk
Schattberg X-Press Cable Car4 min drive
Salzburg (SZG-W.A. Mozart)91 min drive

Room options

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

55 sq m
Sleeps 2
1 Double Bed

Luxury Suite, 2 Bedrooms, Mountain View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Fireplace

Heating

Hypo-allergenic bedding

120 sq m
Mountain view
Sleeps 4
2 Double Beds

Family Suite

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

100 sq m
Mountain view
Sleeps 6
2 Double Beds and 1 Double Sofa Bed

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

Sleeps 2
1 Double Bed

Studio

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

80 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

55 sq m
Sleeps 2
1 Double Bed

Junior Suite, Balcony

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

50 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Junior Suite (Deluxe)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Deluxe Double Room, Balcony

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

40 sq m
Sleeps 3
1 Double Bed and 1 Single Sofa Bed

Similar properties

Pool

Spa

Pet-friendly

Free WiFi

for 1 night

includes taxes & fees

7 June - 8 June

About the area

Saalbach-Hinterglemm

A luxury stay in Saalbach-Hinterglemm awaits you at Hotel Alpine Palace. Within steps you'll find Saalbach-Hinterglemm Ski Resort and Pinzgauer Saalachtal. Highlights at this ski hotel include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Alpine Palace can include Thai massages, sports massages and body wraps along with aromatherapy and mani/pedis. The theme restaurant, Bürgerstube, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. With ski-in ski-out access, there's more time for downhill skiing and cross-country skiing and you'll find skiing lessons on site. 5059 square feet (470 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include an indoor swimming pool, free Wi-Fi in public areas and a gym. Each morning free local cuisine breakfast is offered between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .In proximity to this 5-property class Saalbach-Hinterglemm hotel you'll find Lake Zell.

What's nearby

Saalbach-Hinterglemm Ski Resort - 1 min walk
Reiterkogel Cable Car - 1 min walk
Unterschwarzach Ski Lift - 5 min walk
Schattberg Express - 4 min drive
Schattberg X-Press Cable Car - 4 min drive

Getting around

Gerling im Pinzgau Station - 23 min drive
Salzburg (SZG-W.A. Mozart) - 91 min drive

Restaurants

Hexenhäusl Party Stadl - Apres Ski - Night Life - 9 min walk
Wieseralm - 11 min walk
Gerstreitalm - 9 min drive
Heurigenstub'n - 2 min walk
Thomsn Rock Café Restaurant - 3 min walk

About this property

Hotel Alpine Palace

Luxurious ski hotel with ski-in/ski-out access

During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding, and return when the snow melts for archery and volleyball. After a day on the slopes, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub or take an invigorating swim in one of the 2 outdoor swimming pools. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 7 restaurants on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an indoor pool, a complimentary children's club and an indoor tennis court. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Saalbach-Hinterglemm hotel.

1 building

82 guestrooms or units

5 levels

7 dining venues

Conference rooms

5059 sq ft of conference space

470 sq. m of conference space

Built in 2008

Local cuisine

Breakfast available (free)

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Poolside lounge chairs

Ski lift tickets

Ski equipment storage

Ski equipment rentals

Charging station for electric cars

Conference centre

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Library

Terrace

BBQ grill(s)

Gift shop

Newspapers in lobby (free)

Fireplace in lobby

On-site shopping

Lift

Smoking in designated areas

Bar or lounge

Hotel Alpine Palace offers 82 accommodations with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. Televisions come with pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and bidets.

This Saalbach-Hinterglemm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Alpine Palace has 5 treatment rooms, including rooms for couples. Services include sports massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, German, Italian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Train station pick-up and drop-off shuttle (surcharge)
Limo/town car service
Valet parking on site (EUR 25 per day)

Food and drink

Free local cuisine breakfast available daily 7:30 AM to 11:00 AM
7 restaurants
A bar/lounge

Restaurants on site

Arte Vinum
Bürgerstube
Rauchkuchl
Red Oyster
Skimuseum

Things to do

2 outdoor pools
Arcade/game room
Archery
Beach volleyball
Billiards/pool table
Cross-country skiing
Downhill skiing
Fitness classes
Free children's club
Full-service spa
Gym
Helicopter/aeroplane tours
Indoor pool
Indoor pool (guest access)
Indoor tennis court
Library
Mini golf
Outdoor pool (guest access)
Outdoor tennis court
Playground
Sauna
Shopping
Ski equipment rentals
Ski lessons
Ski passes
Ski storage
Ski-in/ski-out access
Snowboarding
Spa tub
Steam room

Family friendly

2 outdoor pools
Arcade/game room
Free children's club
Free supervised activities for children
In-room babysitting
Indoor pool
Laundry facilities
Mini golf
Playground

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre (5,059 square foot of space)
Meeting rooms

Outdoors

Barbecue grill
In the mountains
Pool loungers
Terrace

Full-service spa

5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Handrails in stairways
Lift

5 floors
Building
Built in 2008
Designated smoking areas
Fireplace in lobby

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathtub or shower
Bidet
Children's slippers
Dressing gowns
Free toiletries
Hair dryer
Slippers
Towels

Entertainment

Pay films
TV

Food and drink

24-hour room service
Free bottled water
Minibar

Outdoor space

Balcony

Desk
Heating
Individual decor
Individual furnishings
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 1 April and 20 June.

Access methods

Staffed front desk

Pets

Pets: EUR 35 per accommodation (varies based on length of stay)
Only dogs are allowed
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for EUR 65 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: EUR 500 per vehicle (return, maximum occupancy 6)
Valet parking fee: EUR 25 per day
Pet fee: EUR 35 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
A late check-out fee will be charged
Rollaway bed fee: EUR 65 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, mobile payments and cash

Mobile payment options include: Apple Pay

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, cash, mobile payments and Apple Pay. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

Property Registration Number 50618-000169-2020

We should mention

For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars, and is displayed on this page as 5 stars.

Property is also known as

Alpine Palace Hotel Saalbach-Hinterglemm

Alpine Palace Hotel

Alpine Palace New Balance Luxus Resort Saalbach-Hinterglemm

Alpine Palace New Balance Luxus Saalbach-Hinterglemm

Alpine Palace Saalbach-Hinterglemm

Alpine Palace

The Alpine Palace

Hotel Alpine Palace Hotel

Hotel Alpine Palace Saalbach-Hinterglemm

Hotel Alpine Palace Hotel Saalbach-Hinterglemm

Frequently asked questions

What is the cancellation policy at Hotel Alpine Palace?

Hotel Alpine Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Alpine Palace?

Yep, Hotel Alpine Palace has valet parking for EUR 25 per day.

Are there any beaches close to Hotel Alpine Palace?

The closest beach to Hotel Alpine Palace is Zeller See Beach (16.5 km).

Is there a spa on site at Hotel Alpine Palace?

Yep, Alpine Palace is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Hotel Alpine Palace have a pool?

Hotel Alpine Palace has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hotel Alpine Palace?

Hotel Alpine Palace features 2 outdoor pools, a full-service spa and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Hotel Alpine Palace a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Alpine Palace.

Is Hotel Alpine Palace family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as children's slippers and childcare services in the guestrooms, it's no surprise that Hotel Alpine Palace is a hit with families.

Does Hotel Alpine Palace serve breakfast?

You bet, complimentary local cuisine brekkie is available daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Alpine Palace?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Alpine Palace?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Alpine Palace?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Alpine Palace?

Dogs are welcome at Hotel Alpine Palace, with food and water bowls on offer.

Hotel Alpine Palace Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

4/10 Poor

Otto

Travelled with group

7 Mar 2020

Liked: Amenities

Disliked: Cleanliness, staff & service

The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infection. The spa was nice but the hot tub was out of order. Staff very unfriendly. Can not recommend.

Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family

31 July 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel and nice views but there are no air conditioning in the hotel

Stayed 2 nights in Jul 2019

10/10 Excellent

David

24 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Great hotel and wonderful food. Our waiter Fabian was a star

Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

19 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alpine Palace stay February 2018

Beautiful hotel next door to one of the main ski lifts. Food was excellent and room was nice too. Would recommend.

Stayed 7 nights in Feb 2018

8/10 Good

SP, England

5 Feb 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

5* facilities but 1* experience

Lovely hotel, well located in Hinterglemm. Staff not interested in providing any sort of customer service. The worst is the reception team who all seem extremely unhappy that customers are approaching them for information. We were provided with no information when we checked in and so expected information about meal times (we were half board) ski room location (we were on a skiing holiday), spa etc to be in the room. There was no information except a printed sales brochure from the website. The staff serving in the restaurant had to be prompted to provide their service. Even though they saw you coming in, they ignored you. The restaurant is huge, extremely noisy and you feel as though you are sitting in a work canteen. A singer performing at the hotel one evening during our stay described it as the most informal 5* he had ever worked in and praised the staff. He obviously hadn't stayed there. The staff at Woods bar are openly serving the wrong drinks to customers and then passing the drink to other members of staff for them to take into the back - we expected to drink them. Our room was superb, we had a junior suite and the views were stunning. This was the only thing that prevented us from checking out. This hotel has all the trappings of a 5* hotel but it is huge and so for those expecting a more personalised 5* experience this is not for you. It needs a serious change to the way it is managed and its customer service regime in our experience.

Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveller

7 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.

10/10 Excellent

Abdul Aziz, Saalbach Hinterglem

25 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing stay

wonderful hotel with a nice surroundings and a lot of activities

10/10 Excellent

Abdul Aziz

23 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

It was a very good experience to stay in this hotel and try the activities in the surrounding area, and we really enjoyed the romantic room

10/10 Excellent

yousef HD

20 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven on earth

Their is no word to describe the this place It is out of this world The nature is absolutely awesome The air is fresh Food,location,staff more than excellent

10/10 Excellent

John, Qatar

28 Feb 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay Great Facility

Hotel was great! Even with our 130 am check in we enjoyed a much needed glass of champagne. Hotel is fantastic for families, couples, and those with pets. If you choose you can spend your entire stay busy with the many facility ammenties. With the Goat Stall just up the ski slope we can ski home shower change and hit the apres into the evening. The outdoor pool is great and the spa is wonderful. Breakfast is REALLY good and the staff including Michael and Dominic are really attentive.

Hotel Alpine Palace

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Photo gallery for Hotel Alpine Palace

Wonderful

Popular amenities

Explore the area

Room options

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View

Highlights

View all photos for Luxury Suite, 2 Bedrooms, Mountain View

Luxury Suite, 2 Bedrooms, Mountain View

Highlights

View all photos for Family Suite

Family Suite

Highlights

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View

Highlights

View all photos for Studio

Studio

Highlights

View all photos for Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Highlights

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Highlights

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe)

Highlights

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Highlights

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About the area

Saalbach-Hinterglemm

What's nearby

Getting around

Restaurants

About this property

Hotel Alpine Palace

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

Outdoor space

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

National rating