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Residence Inn Jackson

3.0 star property
Suburban hotel with 24-hour fitness centre and indoor pool

Photo gallery for Residence Inn Jackson

Lobby lounge
Exterior
Indoor pool
BBQ/picnic Area
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
The current price is AU$154
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
126 Old Medina Xing, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪4 min drive‬
  • Place, The Ballpark at Jackson
    ‪4 min drive‬
  • Place, Casey Jones Village
    ‪5 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(54 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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    About the area

    Jackson

    At Residence Inn Jackson, you'll be 5.1 km (3.1 mi) from West Tennessee Healthcare Sportsplex and 5.3 km (3.3 mi) from Jackson Tennis Center. Highlights at this hotel include an indoor swimming pool, free daily breakfast and in-room kitchens. .Enjoy the 24-hour gym and Hot tub. A meeting room and a 24-hour business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free full breakfast is offered between 6:00 AM and 8:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class Jackson hotel include Music Highway Crossroads and Old Hickory Mall.

    What's nearby

    • West Tennessee Healthcare Sportsplex - 4 min drive - 5.3 km
    • The Ballpark at Jackson - 4 min drive - 5.9 km
    • Old Hickory Mall - 5 min drive - 7.4 km
    • Casey Jones Village - 5 min drive - 8.4 km
    • Union University - 5 min drive - 8.8 km

    Getting around

    • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

    Restaurants

    • ‪Dodge's - ‬4 min drive
    • ‪Jonathans Grille - ‬5 min drive
    • ‪Casey's - ‬5 min drive
    • ‪McDonald's - ‬5 min drive
    • ‪Starbucks - ‬4 min drive

    About this property

    Residence Inn Jackson

    Suburban hotel with 24-hour fitness centre and indoor pool
    Residence Inn Jackson offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Residence Inn Jackson also features barbecue grills, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

    This 3-star Jackson hotel is smoke free.

    • 96 guestrooms or units
    • 4 levels
    • Built in 2000
    • Full breakfast (free)
    • Business centre (24 hours)
    • Dry cleaning
    • Self-service laundry
    • Front desk (24 hours)
    • Express check-in
    • Express check-out
    • Storage area for luggage
    • Front desk safe
    • Corner/local shop
    • BBQ grill(s)
    • Fireplace in lobby
    • Television in lobby
    • Lift
    • No smoking on site
    • Water dispenser
    • 1 conference room
    Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

    Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

    Similar properties

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    • Breakfast included
    • Parking included
    • Free Wi-Fi
    4.6 out of 5, Wonderful, 1,013 reviews
    The price is AU$155
    includes taxes & fees
    8 Feb - 9 Feb
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    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired internet
    • Available in some public areas: Free WiFi

    Parking and transport

    • Free self parking on site
    • Free RV/bus/lorry parking on site
    • Limited on-site self parking
    • Wheelchair-accessible parking available

    Food and drink

    • Free full breakfast available daily 6:00 AM to 8:00 AM

    Things to do

    • 24-hour gym
    • Hot tub
    • Indoor pool
    • TV in common areas

    Family friendly

    • Grocery/convenience store
    • In-room full-sized refrigerator/freezer
    • In-room kitchen
    • In-room microwave
    • In-room sofa bed
    • Indoor pool
    • Laundry facilities

    Conveniences

    • 24-hour front desk
    • Grocery/convenience store
    • Laundry facilities
    • Luggage storage
    • Safe at front desk
    • Water dispenser

    Guest services

    • Change of bedsheets (on request)
    • Change of towels on request
    • Dry cleaning/laundry service
    • Housekeeping (daily)

    Business services

    • 24-hour business centre
    • Computer station
    • Meeting room

    Outdoors

    • Barbecue grill

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • 6 accessible parking spaces
    • Grab bar near toilet (89 centimetre high)
    • Height-adjustable showerhead
    • Lever door handles
    • Lift (107 centimetre wide door)
    • Low-height door lock
    • Low-height electrical sockets in bathroom
    • Low-height view port in door
    • Transfer shower
    • Visual alarms in hallways
    • Well-lit path to entrance
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible business centre
    • Wheelchair-accessible gym
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible pool
    • Wheelchair-accessible registration desk (86 centimetre high)

    More

    • 4 floors
    • Built in 2000
    • Fireplace in lobby
    • Reception hall
    • Smoke-free property
    • Vegan dining options
    • Vegetarian breakfast available
    • Vegetarian dining options

    Room amenities

    Bedroom

    • Bedsheets provided
    • Blackout drapes
    • Sofa bed

    Bathroom

    • Designer toiletries
    • Hair dryer
    • Private bathroom
    • Shower/bathtub combination
    • Towels provided

    Entertainment

    • Flat-screen TV with premium cable channels
    • Netflix

    Food and drink

    • Coffee/tea maker
    • Cookware, dishware, and utensils
    • Dishwasher
    • Full-sized refrigerator/freezer
    • Hob
    • Kitchen
    • Microwave

    More

    • Air conditioning
    • Desk
    • Free local calls
    • Heating (climate-controlled)
    • Iron/ironing board
    • Phone
    • Separate sitting area
    • Water-efficient showers

    Policies

    Check-in

    Check-in start time: 3 PM; check-in end time: 11:00 PM
    Late check-in subject to availability
    Express check-in available
    Minimum check-in age - 21

    Check-out

    Check-out before noon
    Express check-out available

    Special check-in instructions

    Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
    • Only dogs and cats are allowed
    • Maximum 2 (weight limit: 75 lb per pet)
    • Food and water bowls are available
    • Restrictions apply
    • For more information, you can reach out to the property at the number on the booking confirmation
      • Service animals are exempt from fees.

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cots (infant beds) are not available.

    Payment types

    Important information

    Fees

    Guests will be asked to pay the following charges at the property:

    • Deposit: USD 40 per night

    We've listed all charges provided to us by the property.

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Pet deposit: USD 75.00 per stay
    • Pet fee: USD 75.00 per accommodation, per stay
    • Service animals are exempt from fees

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards and debit cards; cash is not accepted
    Noise-free guestrooms cannot be guaranteed
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
    Charges for extra guests may apply and vary according to property policy.
    A credit card for incidental charges and government-issued photo identification may be required upon check-in.
    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
      This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

    We should mention

    • Pool access available from 8:00 AM to 11 PM
    • Registered guests are the only ones allowed to be in guestrooms.
    • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    Property is also known as

    Jackson Residence Inn
    Residence Inn Hotel Jackson
    Residence Inn Jackson
    Residence Inn Jackson Hotel Jackson
    Residence Inn Jackson Hotel
    Residence Inn Jackson Hotel
    Residence Inn Jackson Jackson
    Residence Inn Jackson Hotel Jackson

    Frequently asked questions

    What is the cancellation policy at Residence Inn Jackson?

    Residence Inn Jackson offers free cancellation on select room rates. Check out the cancellation policy for more info.

    How much does it cost to stay at Residence Inn Jackson?

    As of 27 Jan 2026, prices found for a 1-night stay for 2 adults at Residence Inn Jackson on 8 Feb 2026 start from AU$154.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    Is parking available at Residence Inn Jackson?

    Yep, Residence Inn Jackson has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

    Does Residence Inn Jackson have a pool?

    Residence Inn Jackson has an indoor pool. The pool is open 8:00 AM to 11 PM.

    Does Residence Inn Jackson serve breakfast?

    Sure does, complimentary full brekkie is on offer daily from 6:00 AM to 8:00 AM.

    Is there a free airport shuttle available at Residence Inn Jackson?

    No, Residence Inn Jackson does not offer an airport shuttle service.

    What time are check-in & check-out at Residence Inn Jackson?

    Check-in begins at 3 PM. Check-out time is noon.

    Are pets allowed at Residence Inn Jackson?

    Cats and dogs are welcome at Residence Inn Jackson, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

    Residence Inn Jackson Reviews

    Reviews

    8.4

    Very good

    Rating 10 - Excellent. 393 out of 643 reviews
    Rating 8 - Good. 110 out of 643 reviews
    Rating 6 - Okay. 61 out of 643 reviews
    Rating 4 - Poor. 26 out of 643 reviews
    Rating 2 - Terrible. 53 out of 643 reviews

    8.8/10

    Cleanliness

    9.0/10

    Staff & service

    8.6/10

    Amenities

    8.6/10

    Property conditions & facilities

    Reviews

    2/10 Terrible

    Jordyn

    Stayed 1 night in Oct 2025

    10/10 Excellent

    Mike

    Business traveller
    Liked: Cleanliness, amenities, property conditions & facilities
    Excellent room and very clean. Staff was very welcoming.
    Stayed 2 nights in Oct 2025

    10/10 Excellent

    Michael

    Stayed 1 night in Oct 2025

    10/10 Excellent

    Konisha

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    It was just ok.
    Stayed 1 night in Oct 2025

    10/10 Excellent

    Kent, Humboldt

    Liked: Cleanliness, staff & service, property conditions & facilities
    Clean and responsive facility!
    Stayed 4 nights in Oct 2025

    10/10 Excellent

    Robert

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Clean well kept hotel
    Stayed 1 night in Oct 2025

    8/10 Good

    fern

    Liked: Cleanliness, staff & service
    Staff is amazing!! Bed needs replaced.
    Stayed 1 night in Oct 2025

    8/10 Good

    Ashleigh

    Travelled with family, Travelled with family and small children
    Liked: Staff & service, amenities
    Room was accommodating for our party.
    Stayed 1 night in Oct 2025

    10/10 Excellent

    Theresa

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Oct 2025

    10/10 Excellent

    Hardik

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Oct 2025

    10/10 Excellent

    Frank

    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Roomy room, clean, nice property
    Stayed 1 night in Oct 2025

    2/10 Terrible

    Naby

    Travelled with partner
    Liked: Cleanliness, amenities, property conditions & facilities
    Disliked: Staff & service
    Subject: Complaint Regarding Miscommunication and Request for Refund I am writing to formally file a complaint and request a full refund regarding my recent experience involving a reservation transfer between the Marriott Residence Inn and the Fairfield Inn. My reservation was originally made at the Residence Inn through a third-party booking site. Prior to arrival, I called the Residence Inn to notify them of a late check-in. During that call, I was informed that my reservation had been transferred to the Fairfield Inn and was told, verbatim, that “we’ll cover it.” However, no one at that time disclosed how many nights the transfer was for. Upon checking in at the Fairfield Inn, the front desk staff also did not specify the number of nights included in the transferred reservation. Based on the information provided, we reasonably believed that our stay was covered through our original checkout date of Wednesday, October 15. To our surprise, we later received an email on Sunday, October 12, stating that it was our checkout date. When we spoke with the front desk, we were told that the reservation was only for one night. After contacting the Residence Inn again, we were informed that the transfer had only been for one night and that we could return there, information that was never communicated to us at any stage. This series of miscommunications caused unnecessary stress, inconvenience, and confusion.
    Stayed 3 nights in Aug 2025

    10/10 Excellent

    Tammy

    Stayed 1 night in Oct 2025

    10/10 Excellent

    William

    Liked: Cleanliness, staff & service, property conditions & facilities
    Stayed 3 nights in Oct 2025

    8/10 Good

    James

    Travelled with partner
    Liked: Cleanliness, staff & service, amenities
    The room was nice and the breakfast buffet great with healthy options. The one negative was that our bed was soft and lumpy. Very hard to get a good sleep. Mattresses need replaced.
    Stayed 1 night in Oct 2025

    6/10 Okay

    Ryan

    Travelled with family
    Liked: Staff & service
    Disliked: Property conditions & facilities, room comfort

    was once really nice

    The tiles on floor were not attached, room smelled like mold, bathroom vent had cardboard blocking fan so it wouldn't let odors or humidity out. Upon arriving they said they didn't have the right room and that they had secured 2 rooms instead but since I was with younger children I couldn't put them in their own room so we had to improvise. They said no one could get in touch as they didn't have my contact info but I am a hotels.com member and they could have reached out instead of waiting till I checked in to tell me of an issue. breakfast was good though.
    Stayed 1 night in Oct 2025

    8/10 Good

    Tadarius

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    N/a
    Stayed 1 night in Oct 2025

    10/10 Excellent

    Nikindra

    Travelled with pets, Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The studio rooms are amazing the saff was very helpful and respectful the hot tub was nice and the pool are both inside im love this hotel and it is reasonable
    Stayed 1 night in Oct 2025

    8/10 Good

    Jonathan

    Liked: Cleanliness, staff & service, property conditions & facilities
    Stayed 1 night in Oct 2025

    10/10 Excellent

    Elmer

    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Great room. Plenty of parking. Good breakfast. Friendly staff.
    Stayed 3 nights in Oct 2025

    2/10 Terrible

    Chris

    Travelled with family
    Liked: Cleanliness, staff & service
    Parking was ok. Room smelled like someone smoked in it. I was looking everywhere for one of my daughter's toys she got for her birthday and found it in the couch right after I found a half smoked cigar. Keep in mind, this was a couch that folded out to a bed.
    Stayed 2 nights in Oct 2025

    10/10 Excellent

    Janet

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Staff was friendly, and helpful. Room was clean. Loved the kitchen area. Will stay there again.
    Stayed 2 nights in Sep 2025

    10/10 Excellent

    Andrea

    Stayed 2 nights in Sep 2025

    2/10 Terrible

    LOTASHIA

    Stayed 1 night in Sep 2025

    10/10 Excellent

    Christopher

    Travelled with group
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Clean and breakfast was good.
    Stayed 1 night in Sep 2025