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The Merchant's House, BW Signature Collection

3.5 star property

Photo gallery for The Merchant's House, BW Signature Collection

Standard Room, 1 King Bed, Non Smoking (Theme Room)
Daily buffet breakfast (GBP 15.00 per person)
Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed) | Terrace/patio
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is AU$128
includes taxes & fees
26 Feb - 27 Feb

Explore the area

View map
29 Milford St, Salisbury, England, SP1 2AP
  • Place, Market Square
    ‪3 min walk‬
  • Place, Cathedral Close
    ‪4 min walk‬
  • Place, Salisbury Cathedral
    ‪7 min walk‬
  • Airport, Southampton (SOU)
    ‪35 min drive‬

Room options

View all photos for Classic Room, 1 Single Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 Single Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(41 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Theme Room)

Standard Room, 1 King Bed, Non Smoking (Theme Room)

Standard Room, 1 King Bed, Non Smoking (Theme Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed)

Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed)

Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic King Room-Non-Smoking

  • Sleeps 2

Classic Single Room

  • Sleeps 1

Classic Room With 2 Single Beds-Non-Smoking

  • Sleeps 2

Superior King Room-Non-Smoking

  • Sleeps 2

Deluxe King Room-Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Theme Room

  • Sleeps 2

1 King Bed, Non-Smoking, Deluxe Room, Larger Room

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Courtyard, Lounge Area

  • Sleeps 2

About the area

Salisbury

The Merchant's House, BW Signature Collection places you steps from Southampton Skating and within a short 5-minute stroll of Market Square. Highlights at this hotel include in-room free WiFi and LED TVs. .At the hotel's own lounge bar, you can stop for a drink. Plus you'll find free Wi-Fi in public areas and a 24-hour front desk. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM. There's also the convenience of limited parking. .Attractions within a 15-minute drive of this 3.5-property class Salisbury hotel include New Forest National Park and Stonehenge.

What's nearby

  • Market Square - 3 min walk - 0.3 km
  • Cathedral Close - 4 min walk - 0.4 km
  • Salisbury Cathedral - 7 min walk - 0.7 km
  • Magna Carta Chapter House - 7 min walk - 0.7 km
  • Salisbury Museum - 9 min walk - 0.8 km

Getting around

  • Salisbury (XSR-Salisbury Train Station) - 13 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 41 min drive

Restaurants

  • ‪Chick-O-Land - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Charlie’s Café - ‬3 min walk
  • ‪Noodle Camp - ‬3 min walk
  • ‪The Coach & Horses - ‬3 min walk

About this property

The Merchant's House, BW Signature Collection

Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 3.5-star Salisbury hotel is smoke free.

  • 37 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site
  • Bar or lounge
The Merchant's House, BW Signature Collection offers 37 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 40-inch LED televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Terrace/patio
Best Western Red Lion Hotel
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
4.0 out of 5, Very good, 754 reviews
The price is AU$123
includes taxes & fees
1 Mar - 2 Mar
Best Western Red Lion Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 9 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 for adults and from GBP 9.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

The Merchant's House
The Merchant's House BW Signature Collection
The Merchant's House, BW Signature Collection Hotel
The Merchant's House, BW Signature Collection Salisbury
The Merchant's House, BW Signature Collection Hotel Salisbury

Frequently asked questions

Is parking available at The Merchant's House, BW Signature Collection?

Onsite parking is limited.

How much does it cost to stay at The Merchant's House, BW Signature Collection?

As of 23 Feb 2026, prices found for a 1-night stay for 2 adults at The Merchant's House, BW Signature Collection on 26 Feb 2026 start from AU$128.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Merchant's House, BW Signature Collection serve breakfast?

Yep, our visitors give top marks to the buffet breakfast here! Available weekdays from 7:00 AM to 10:00 AM and weekends between 8:00 AM and 11:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Merchant's House, BW Signature Collection?

No, The Merchant's House, BW Signature Collection does not offer an airport shuttle service.

What time are check-in & check-out at The Merchant's House, BW Signature Collection?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Merchant's House, BW Signature Collection?

No, pets are not allowed.

The Merchant's House, BW Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 577 out of 843 reviews
Rating 8 - Good. 186 out of 843 reviews
Rating 6 - Okay. 58 out of 843 reviews
Rating 4 - Poor. 15 out of 843 reviews
Rating 2 - Terrible. 7 out of 843 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

8/10 Good

Epe-Erana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very polite welcoming, lovely staff in the bar. Room was perfect for the price. Walking distance to tourist sites and shops.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff really looked after us especially when we arrived in torrential rain and they provided somewhere for us to eat our lunch
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A surprise in the heart of Salisbury. Friendly, comfortable, good value and professional.
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room and friendly, helpful staff.
Stayed 3 nights in Nov 2025

8/10 Good

Peter

Liked: Cleanliness, amenities
The room was very clean and everything worked
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Clean room, lovely staff, central location. Whats not to love.
Stayed 1 night in Nov 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities
I had a very solid stay here. The staff were welcoming and efficient, and my single room was spotless and comfortable. The windows have excellent soundproofing; while I can't confirm if it muffles the weekend noise from the nightclub across the road, it was quiet during my weeknight stay. All this for £52 per night is a great value.
Stayed 2 nights in Nov 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The service was friendly, but unfortunately our room was very musty and you could see this as damp near the window. Internal bathroom with no way of opening external windows and maybe little surprise, but not a nice way to walk into a room. The room we had was on the road, which is fine, until you realise at 1am there is a nightclub opposite the window and at 3.30am when everyone piles out onto the street, meant a very poor nights sleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and nice bathroom
Stayed 6 nights in Sep 2025

8/10 Good

raymond

Liked: Cleanliness, staff & service
Our superior room was very clean and spacious and all staff were very pleasant. Overall the hotel was very well presented and we will be happy to return. On the down side the shower over the bath needs to be updated and the bathroom needed more shelving with only 1 shower gel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely time in Salisbury at the merchants hotel, the staff were friendly, the room was clean and comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beds and room , kind staff
Stayed 1 night in Oct 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for exploring Salisbury. Parking was a great bonus for the location. Staff were all helpful and friendly, especially the staff doing breakfast. Breakfast was fresh with a great selection. Our room was clean and well stocked.
Stayed 1 night in Oct 2025

10/10 Excellent

Neal

Stayed 2 nights in Oct 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was spotless. Staff lovely, breakfast good. Whats not to like.
Stayed 3 nights in Oct 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, quirky building, excellent breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight in Salisbury

Lovely stay in the Merchants Room. Hotel well located, walked from here to Salisbury Cathedral. Breakfast was excellent.
Stayed 1 night in Sep 2025

6/10 Okay

PAUL

Travelled with group
Liked: Cleanliness, staff & service
Staff good room was clean but the beds were uncomfortable- the layout needs review not enough space to get into the bathroom because the beds are so close also the glass on top of the bedside table is dangerous I scraped my leg on it sitting on the bed - also the directions to the rooms is very poor we struggled
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Best buffet breakfast, eggs cooked perfectly to order. All the staff friendly and helpful. Accommodation perfect, comfortable, clean everything we needed.
Stayed 2 nights in Oct 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, very friendly and helpful. Breakfast was very good. Position of hotel is great for exploring Salisbury and very quiet at night. The only thing that let it down for me was the size of our room. I had to clamber over the bed to get in and out as the bed was up against the dressing table. Could also do with a walk in shower instead of a bath, which was very high and difficult to get in and out of safely. But overall we really enjoyed our stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not take up the 15£ breakfast option so I do not have an opinion on that. However staff took great care of our luggage as we visited the local sights and customer service was fantastic.
Stayed 1 night in Oct 2025

8/10 Good

Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly Suitable Please to Stay in Salisbury

The hotel is well located for walking to the sites of Salisbury. There is a small parking lot that is a bonus if you can get a spot. There is no elevator so if you have mobility issues (or a lot of luggage) I suggest coordinating with reception before arrival. We thought the breakfast staff were particularly hospitable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fantastic room, great food excellent little touches.
Stayed 1 night in Jul 2025

10/10 Excellent

Daryl

Nice
Stayed 1 night in Oct 2025