8/10 Good
melanie
25 Nov 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel,very clean,great gardens,fabulous large room,comfortable bed,great bathroom, but the air conditioning turns off every time you open (not leave it open)just open the balcony door,so if you sit on balcony when you return to the room area it’s hot!!I understand the air conditioning going off it the door left open for a period of time,but not instantly!
Also we missed dressing gowns and slippers I think for priced we paid they should be included!we realised on last they where available at request,maybe the hotel should offer ?maybe a note in the room?
Also balcony was very small versus the size of room and our view was mainly trees and a peek of sea view..and the bar was under our balcony which made it not that private and a bit noisy.
Reception staff very good,breakfast was amazing,lovely staff at breakfast,great coffee ,everything you could ever what available for breakfast.
The staff at pool good,but think sunbed service would add to experience and surely you would increase sales?
The staff at bounty bar during the day I found them uninterested and had a long wait,each time we went there,I think this area could do with a tidy up and maybe some new furniture on the beach..
In the evening we visited twice,the service was great,but both times I had to return my food Luke warm,bland very disappointing.
The pool.sunbed,towels,beach area, all really good,though some of the wooden items around umbrella are looking untidy.
Overall would revisit and recommend hotel.
melanie
Stayed 7 nights in Nov 2023