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THE MARK GRAND HOTEL

3.0 star property
Hot springs hotel connected to a shopping centre in Saitama with 2 restaurants

Photo gallery for THE MARK GRAND HOTEL

Gym
Exterior
2 indoor pools
Reception
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Hot tub
  • Spa
  • Breakfast available
  • Pool

Explore the area

View map
3-2 Shintoshin Chuoku, Saitama, Saitama, 330-0081
  • Saitama Super Arena
    ‪8 min walk‬
  • Omiya Park
    ‪4 min drive‬
  • Railway Museum
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪46 min drive‬

Room options

View all photos for Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, Non Smoking (Check out time: 10:00)

1 bedroom, free minibar, in-room safe, desk

Traditional Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 44 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Check out time: 10:00)

Double Room, Non Smoking (Check out time: 10:00)

Double Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (Check out time: 10:00)

1 bedroom, free minibar, in-room safe, desk

Standard Twin Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking (Check out time: 10:00)

Superior Twin Room, Non Smoking (Check out time: 10:00)

Superior Twin Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Free bottled water
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking (Check out time: 10:00)

1 bedroom, free minibar, in-room safe, desk

Twin Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Free bottled water
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Single Room, Non Smoking (Check out time: 10:00)

Standard Single Room, Non Smoking (Check out time: 10:00)

Standard Single Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Free bottled water
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Saitama

THE MARK GRAND HOTEL places you in the heart of Saitama, connected to a shopping centre and 0.9 km (0.6 mi) from Saitama Super Arena. Highlights at this hotel include 2 restaurants, 2 indoor swimming pools and a full-service spa. .A day of pampering at Central Wellness Club can include access to the hot springs/mineral springs and sauna. The restaurant, 日本料理 秋ヶ瀬, serves Japanese cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy access to 3 hot tubs along with a gym and a sauna. 4489 square feet (417 square metres) of event facilities include 6 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 3-property class Chuo Ward hotel, you'll be 3.8 km (2.4 mi) from Omiya Park and 4.5 km (2.8 mi) from Railway Museum.

What's nearby

  • Saitama Super Arena - 8 min walk - 0.7 km
  • Omiya Park - 4 min drive - 3.5 km
  • Railway Museum - 5 min drive - 4.8 km
  • Omiya Bonsai Art Museum - 5 min drive - 5.2 km
  • Saitama Stadium 2002 - 11 min drive - 9.9 km

Getting around

  • Saitama-Shintoshin Station - 8 min walk
  • Tokyo (HND-Haneda) - 89 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Starbucks - ‬9 min walk
  • 舎鈴
  • ‪サイゼリヤ - ‬4 min walk
  • ‪麺家 紫極 - ‬8 min walk

About this property

THE MARK GRAND HOTEL

Hot springs hotel connected to a shopping centre in Saitama with 2 restaurants
THE MARK GRAND HOTEL offers its guests a full-service spa, 2 indoor swimming pools, and 3 hot tubs along with a health club and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 4489 square feet (417 square metres) and includes conference space. The business-friendly THE MARK GRAND HOTEL also features spa services and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Saitama hotel.

  • 34 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • 4489 sq ft of conference space
  • 417 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
THE MARK GRAND HOTEL offers 34 accommodations with free minibar items and a safe. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Saitama hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Central Wellness Club. The spa is equipped with a sauna. The spa is open selected days. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 1,500 per night; includes in/out privileges)
  • Covered extended parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • sereno
  • 日本料理 秋ヶ瀬

Things to do

  • 2 indoor pools
  • 3 hot tubs
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 4,489 square feet of conference space
  • 6 meeting rooms

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 16 2025 to August 18 2025 (dates subject to change):
  • Hot springs
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4000 per person
  • Covered self-parking fee: JPY 1500 per night (in/out privileges)
  • Covered extended parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

THE MARK GRAND HOTEL Hotel
THE MARK GRAND HOTEL Saitama
THE MARK GRAND HOTEL Hotel Saitama

Frequently asked questions

What is the cancellation policy at THE MARK GRAND HOTEL?

THE MARK GRAND HOTEL offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at THE MARK GRAND HOTEL?

Yep, THE MARK GRAND HOTEL has a covered self car park with in/out privileges for JPY 1500 per night. Covered extended parking costs JPY 1500 per day.

Is there a spa on site at THE MARK GRAND HOTEL?

Yep, Central Wellness Club is available for guests. It has 3 hot tubs, a sauna and hot springs. The Spa will be unavailable from August 16 2025 to August 18 2025 (dates subject to change).

Does THE MARK GRAND HOTEL have a pool?

THE MARK GRAND HOTEL has 2 indoor swimming pools. The pool is open 10:00 AM to 7:00 PM. The swimming pool will be unavailable from August 16 2025 to August 18 2025 (dates subject to change).

What luxury perks are available at THE MARK GRAND HOTEL?

THE MARK GRAND HOTEL features 2 indoor pools, 3 hot tubs and a health club.

Does THE MARK GRAND HOTEL serve breakfast?

Yeah, buffet brekkie is served daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at THE MARK GRAND HOTEL?

No, THE MARK GRAND HOTEL does not offer an airport shuttle service.

Is there a bar or restaurant at THE MARK GRAND HOTEL?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at THE MARK GRAND HOTEL?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at THE MARK GRAND HOTEL?

No, pets are not allowed.

THE MARK GRAND HOTEL Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 30 out of 35 reviews
Rating 8 - Good. 5 out of 35 reviews
Rating 6 - Okay. 0 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

FAN

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Steven, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations.
Stayed 1 night in Oct 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable hotel with large room and for a very fair price
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

8/10 Good

Federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good. The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Best hotel I have ever stayed at. Will stay again
Stayed 8 nights in Sep 2024

10/10 Excellent

YUMIKO

何度も
Stayed 1 night in May 2025

10/10 Excellent

Shinichi

Stayed 1 night in May 2025

10/10 Excellent

Yoshika

Stayed 1 night in Apr 2025

10/10 Excellent

AZUSA

Stayed 1 night in Mar 2025

10/10 Excellent

YUMIKO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
眺めがよく、部屋はもちろんホテル全体とてもきれいです。今回は13階でしたので湯船とシャワーが別になっていることも嬉しいポイントです。また伺いたいです。
Stayed 1 night in Feb 2025

10/10 Excellent

Yuta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に綺麗でスタッフの方も丁寧に対応してくれます。落ち着いた雰囲気でゆったり過ごせるホテルでした。
Stayed 1 night in Feb 2025

8/10 Good

SEIICHIRO

Stayed 1 night in Feb 2025

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

SUZUKI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もサービスも良かった
Stayed 1 night in Nov 2024

8/10 Good

Wai Man Adeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間有特色，價錢抵住。
Stayed 1 night in Oct 2024

10/10 Excellent

Kotono

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Miyuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔で綺麗
Stayed 1 night in Oct 2024

10/10 Excellent

Daisuke, Kawasaki city

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
さすがPlan do cでした！ 空間、サービス共に最高でした！ また利用させていただきます。
Stayed 1 night in Sep 2024

10/10 Excellent

SW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Maki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
とても静かでチェックアウトが12時だったのでのんびり出来ました従業員の方がとても丁寧な接客して貰えてよかったてす。
Stayed 1 night in Aug 2024

10/10 Excellent

TAIJIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024