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JR East Hotel Mets Urawa

3.0 star property

Photo gallery for JR East Hotel Mets Urawa

Reception
Interior
Hallway
Blackout curtains, free WiFi, bed sheets
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1-16-7 Takasago, Urawa-ku, Saitama, Saitama, 330-0063
  • Place, Tsuki Shrine
    ‪8 min walk‬
  • Place, Urawa Art Museum
    ‪9 min walk‬
  • Place, The Museum of Modern Art, Saitama
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)

Room options

View all photos for Single Room, Smoking (For 1 person)

Blackout curtains, free WiFi, bed sheets

Single Room, Smoking (For 1 person)

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking (For 1 person)

Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking (For 1 person)

8.8 out of 10
Excellent
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Smoking (For 2 people)

Blackout curtains, free WiFi, bed sheets

Single Room, Smoking (For 2 people)

  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking (For 2 people)

Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking (For 2 people)

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Single Room, Smoking (For 1 person)

Blackout curtains, free WiFi, bed sheets

Deluxe Single Room, Smoking (For 1 person)

  • 18 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Single Room, Non Smoking (For 1 person)

Blackout curtains, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (For 1 person)

  • 18 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Single Room, Smoking (For 2 people)

Blackout curtains, free WiFi, bed sheets

Deluxe Single Room, Smoking (For 2 people)

  • 18 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Single Room, Non Smoking (For 2 people)

Blackout curtains, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (For 2 people)

  • 18 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Twin Room, Smoking (For 1 person)

Blackout curtains, free WiFi, bed sheets

Twin Room, Smoking (For 1 person)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Smoking (For 2 people)

Blackout curtains, free WiFi, bed sheets

Twin Room, Smoking (For 2 people)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (For 1 person)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 1 person)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (For 2 people)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 2 people)

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Smoking (For 1 person)

Blackout curtains, free WiFi, bed sheets

Double Room, Smoking (For 1 person)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Smoking (For 2 people)

Blackout curtains, free WiFi, bed sheets

Double Room, Smoking (For 2 people)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Non Smoking (For 1 person)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (For 1 person)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking (For 2 people)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (For 2 people)

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room for 3 Non smoking

  • Sleeps 3

View all photos for Single Room Non smoking

Blackout curtains, free WiFi, bed sheets

Single Room Non smoking

  • Sleeps 2

View all photos for Deluxe Single Room Non smoking

Blackout curtains, free WiFi, bed sheets

Deluxe Single Room Non smoking

  • Sleeps 2

View all photos for Twin Room Non smoking

Blackout curtains, free WiFi, bed sheets

Twin Room Non smoking

  • Sleeps 2

View all photos for Double Room Non smoking

Blackout curtains, free WiFi, bed sheets

Double Room Non smoking

  • Sleeps 2

Deluxe Single Room-Smoking

  • Sleeps 2

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About the area

Saitama

At JR East Hotel Mets Urawa, you'll be 25.9 km (16.1 mi) from Tokyo Dome and 25.9 km (16.1 mi) from Ghibli Museum. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and a lift. Added amenities include a microwave in a common area and a vending machine. Each morning full breakfast is served between 6 AM and 11 AM. .Within a 20-minute drive of this 3-property class Urawa Ward hotel, attractions include Saitama Super Arena and Waseda University.

What's nearby

  • Tsuki Shrine - 8 min walk - 0.7 km
  • Urawa Art Museum - 9 min walk - 0.8 km
  • Besshonuma Park - 4 min drive - 2.0 km
  • Mizu to Ikoi no Hiroba - 5 min drive - 2.1 km
  • The Museum of Modern Art, Saitama - 5 min drive - 2.7 km

Getting around

  • Urawa Station - 1 min walk
  • Nishi-takashimadaira Station - 9 min drive
  • Tokyo (HND-Haneda) - 83 min drive

Restaurants

  • ‪BECK'S COFFEE SHOP - ‬2 min walk
  • ‪神戸屋キッチン デリ&カフェ - ‬3 min walk
  • ‪いろり庵きらく - ‬2 min walk
  • ‪PRONTO - ‬1 min walk
  • ‪ドトールコーヒーショップ 浦和駅東口店 - ‬3 min walk

About this property

JR East Hotel Mets Urawa

As a guest of JR East Hotel Mets Urawa, you'll find a vending machine, a lift, and a microwave in a common area. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 3-star Saitama hotel.

  • 62 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
JR East Hotel Mets Urawa offers 62 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Flat-screen televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: JPY 820 for adults and JPY 820 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 820 for adults and from JPY 820 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

JR-EAST HOTEL METS URAWA Saitama
JR-EAST METS URAWA Saitama
JR-EAST METS URAWA
JR East Hotel Mets Urawa Hotel
JR East Hotel Mets Urawa Saitama
JR East Hotel Mets Urawa Hotel Saitama

Frequently asked questions

What is the cancellation policy at JR East Hotel Mets Urawa?

JR East Hotel Mets Urawa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there hot tubs in the rooms at JR East Hotel Mets Urawa?

No, but there are deep-soaking baths in the guestrooms.

Does JR East Hotel Mets Urawa serve breakfast?

Yep, full brekkie is on offer daily between 6 AM and 11 AM.

Is there a free airport shuttle available at JR East Hotel Mets Urawa?

No, JR East Hotel Mets Urawa does not offer an airport shuttle service.

What time are check-in & check-out at JR East Hotel Mets Urawa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at JR East Hotel Mets Urawa?

No, only service animals are allowed.

JR East Hotel Mets Urawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 113 reviews
Rating 8 - Good. 40 out of 113 reviews
Rating 6 - Okay. 6 out of 113 reviews
Rating 4 - Poor. 1 out of 113 reviews
Rating 2 - Terrible. 2 out of 113 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Claudine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Great location right next to Uwara train station in Saitama. Nice welcome for non Japanese speakers like us. Lots of good restaurants nearby. Supermarket, cafes.
Stayed 4 nights in Nov 2024

10/10 Excellent

YOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and easy access to train or bus, and shopping mall. The hotel was clean and comfortable.
Stayed 10 nights in Sep 2024

10/10 Excellent

Anzu, Keaau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Roenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy amable, lugar limpio y cómodo. Lo único que puede tener de negativo es que al encontrarse en Saitama el costo de tren hacia Tokyo es mayor. Sin embargo como hotel, uno de los buenos en los que he estado.
Stayed 1 night in Apr 2024

6/10 Okay

YUJI

Stayed 6 nights in Jan 2024

10/10 Excellent

Guy, Carlsbad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. I was concerned about the train being right there. My room looked right down on it and it was not a factor at all. Very quiet room and comfortable for a short stay.
Stayed 4 nights in Jan 2024

10/10 Excellent

Maiko

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and was super nice there were a few varieties of amenities options we could choose by the front desk.
Stayed 2 nights in Jun 2023

10/10 Excellent

Yoshimi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very convenient as the hotel is next to Urawa station but not as expensive as the other hotels in the area. Recommended.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great coffee in lobby, friendly staff, close to train station, quiet.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

3 single beds instead of 2 doubles

Unfortunately booked a stay for 4 people and the room only has enough room for 3 single beds. Was not clear when booking, and 1 had to sleep on the floor
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no information about the facilities like zym or any such physical work out room there.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel.

Good hotel with a reasonable price and very convenient location. very satisfied.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2018

2/10 Terrible

JUNG WOO

Stayed 5 nights in May 2025

10/10 Excellent

yifan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

비지니스 숙박 추천

룸은 작았지만 편안하고 조용한 시간보냈습니다.
Stayed 5 nights in May 2025

10/10 Excellent

Chiu-Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

安靜舒適，交通方便

安靜舒適，交通方便，非常值得回訪的飯店
Stayed 5 nights in May 2025

10/10 Excellent

toshihiko

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティがいつでも取りにいけるところが良かったです
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

ayumi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも大変過ごしやすいです。テレビでのチェックアウトは便利。 ドライヤーが髪が綺麗にまとまるので、好きです。大体のホテルのドライヤーは残念なことが多いので。
Stayed 2 nights in Feb 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Tadashi

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Yousuke

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
総合点で完璧
Stayed 2 nights in Dec 2024

10/10 Excellent

???

Liked: Cleanliness
Stayed 2 nights in Nov 2024