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JR East Hotel Mets Urawa

Property class: 3

Photo gallery for JR East Hotel Mets Urawa

A reception desk with a modern design, featuring a wooden panel wall and a dark countertop.
A hotel corridor with a purple carpet featuring circular patterns, doors on both sides, and a fire alarm on the left wall.
A modern hotel lobby with a reception desk, a seating area, and a hallway leading to other rooms.
An elevator with a wooden panel design, a number '5' sign, and a patterned carpet.
A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a small table.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is AU$113
13 Oct - 14 Oct

Explore the area

View map
1-16-7 Takasago, Urawa-ku, Saitama, Saitama, 330-0063
  • Place, Tsuki Shrine
    ‪8 min walk‬
  • Place, Urawa Art Museum
    ‪9 min walk‬
  • Place, The Museum of Modern Art, Saitama
    ‪6 min drive‬

Room options

View all photos for Single Room, Smoking (For 1 person)

A hotel room with a bed, a desk with a television, and a purple chair.

Single Room, Smoking (For 1 person)

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking (For 1 person)

A hotel room with a bed, a desk with a television, and a purple chair.

Single Room, Non Smoking (For 1 person)

8.8 out of 10
Excellent
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Smoking (For 2 people)

A hotel room with a bed, a desk with a television, and a purple chair.

Single Room, Smoking (For 2 people)

  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking (For 2 people)

A hotel room with a bed, a desk with a television, and a purple chair.

Single Room, Non Smoking (For 2 people)

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Single Room, Smoking (For 1 person)

A hotel room with a large bed, a desk with a television, a chair, and a mirror.

Deluxe Single Room, Smoking (For 1 person)

  • 18 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Single Room, Non Smoking (For 1 person)

A hotel room with a large bed, a desk with a television, a chair, and a mirror.

Deluxe Single Room, Non Smoking (For 1 person)

  • 18 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Single Room, Smoking (For 2 people)

A hotel room with a large bed, a desk with a television, a chair, and a mirror.

Deluxe Single Room, Smoking (For 2 people)

  • 18 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Single Room, Non Smoking (For 2 people)

A hotel room with a large bed, a desk with a television, a chair, and a mirror.

Deluxe Single Room, Non Smoking (For 2 people)

  • 18 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Twin Room, Smoking (For 1 person)

A hotel room with two beds, a TV, a desk, and a chair.

Twin Room, Smoking (For 1 person)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Smoking (For 2 people)

A hotel room with two beds, a TV, a desk, and a chair.

Twin Room, Smoking (For 2 people)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (For 1 person)

A hotel room with two beds, a TV, a desk, and a chair.

Twin Room, Non Smoking (For 1 person)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (For 2 people)

A hotel room with two beds, a TV, a desk, and a chair.

Twin Room, Non Smoking (For 2 people)

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Smoking (For 1 person)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a small table.

Double Room, Smoking (For 1 person)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Smoking (For 2 people)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a small table.

Double Room, Smoking (For 2 people)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Non Smoking (For 1 person)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a small table.

Double Room, Non Smoking (For 1 person)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking (For 2 people)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a small table.

Double Room, Non Smoking (For 2 people)

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Non-smoking, 1 Person Use, 16 Square Meters

Room

Single Room, Non-smoking, 1 Person Use, 16 Square Meters

  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room, Non-smoking, 20 Square Meters for 2 People

Room

Twin Room, Non-smoking, 20 Square Meters for 2 People

  • Sleeps 2
  • 2 Single Beds

Twin Room for 3 Non smoking

  • Sleeps 3
  • 3 Single Beds

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About the area

Saitama

At JR East Hotel Mets Urawa, you'll be 7 km (4.3 mi) from GMO Arena Saitama and 25.9 km (16.1 mi) from Tokyo Dome. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and a lift. Added amenities include a microwave in a common area and a vending machine. Each morning full breakfast is served between 6 AM and 11 AM. .Attractions within a 30-minute drive of this 3-property class Urawa Ward hotel include Ueno Park and Waseda University.

What's nearby

  • Tsuki Shrine - 8 min walk - 0.7 km
  • Urawa Art Museum - 9 min walk - 0.8 km
  • Besshonuma Park - 4 min drive - 2.0 km
  • Mizu to Ikoi no Hiroba - 5 min drive - 2.1 km
  • The Museum of Modern Art, Saitama - 6 min drive - 2.7 km

Getting around

  • Urawa Station - 1 min walk
  • Nishi-takashimadaira Station - 9 min drive
  • Tokyo (HND-Haneda) - 83 min drive

Restaurants

  • ‪神戸屋キッチン デリ&カフェ - ‬3 min walk
  • ‪PRONTO - ‬1 min walk
  • ‪BECK'S COFFEE SHOP - ‬2 min walk
  • ‪ドトールコーヒーショップ 浦和駅東口店 - ‬3 min walk
  • ‪丸亀製麺 - ‬3 min walk

About this property

JR East Hotel Mets Urawa

As a guest of JR East Hotel Mets Urawa, you'll find a vending machine, a lift, and a microwave in a common area. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 3-star Saitama hotel.

  • 62 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
JR East Hotel Mets Urawa offers 62 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Flat-screen televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 889 reviews
The price is AU$116
30 Sept - 1 Oct
Royal Pines Hotel Urawa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: JPY 820 for adults and JPY 820 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 820 for adults and from JPY 820 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

JR-EAST HOTEL METS URAWA Saitama
JR-EAST METS URAWA Saitama
JR-EAST METS URAWA
JR East Hotel Mets Urawa Hotel
JR East Hotel Mets Urawa Saitama
JR East Hotel Mets Urawa Hotel Saitama

Frequently asked questions

What is the cancellation policy at JR East Hotel Mets Urawa?

JR East Hotel Mets Urawa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JR East Hotel Mets Urawa?

As of 29 Sept 2026, prices found for a 1-night stay for 2 adults at JR East Hotel Mets Urawa on 13 Oct 2026 start from AU$113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there hot tubs in the rooms at JR East Hotel Mets Urawa?

No, but there are deep-soaking baths in the guestrooms.

Does JR East Hotel Mets Urawa serve breakfast?

Yep, full brekkie is on offer daily between 6 AM and 11 AM.

Is there a free airport shuttle available at JR East Hotel Mets Urawa?

No, JR East Hotel Mets Urawa does not offer an airport shuttle service.

What time are check-in & check-out at JR East Hotel Mets Urawa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at JR East Hotel Mets Urawa?

No, only service animals are allowed.

JR East Hotel Mets Urawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 66 out of 119 reviews
Rating 8 - Good. 44 out of 119 reviews
Rating 6 - Okay. 6 out of 119 reviews
Rating 4 - Poor. 1 out of 119 reviews
Rating 2 - Terrible. 2 out of 119 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and easy access to train or bus, and shopping mall. The hotel was clean and comfortable.
Stayed 10 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and was super nice there were a few varieties of amenities options we could choose by the front desk.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very convenient as the hotel is next to Urawa station but not as expensive as the other hotels in the area. Recommended.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Great location right next to Uwara train station in Saitama. Nice welcome for non Japanese speakers like us. Lots of good restaurants nearby. Supermarket, cafes.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. I was concerned about the train being right there. My room looked right down on it and it was not a factor at all. Very quiet room and comfortable for a short stay.
Stayed 4 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

비지니스 숙박 추천

룸은 작았지만 편안하고 조용한 시간보냈습니다.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

安靜舒適，交通方便

安靜舒適，交通方便，非常值得回訪的飯店
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティがいつでも取りにいけるところが良かったです
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも大変過ごしやすいです。テレビでのチェックアウトは便利。 ドライヤーが髪が綺麗にまとまるので、好きです。大体のホテルのドライヤーは残念なことが多いので。
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
総合点で完璧
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても快適な滞在！

スタッフの皆さんもとても親切で丁寧に対応して下さいました。 部屋も綺麗で、広く快適な滞在でした。
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

きれいです。

室内は清潔でした。 アメニティは必要な分をロビーで持って行くスタイルはエコで良いと思います。
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変便利なホテルです。
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅隣接でチェックアウト後荷物預かりをしていただけてとても助かった コンパクトで機能的、浴槽もゆったり過ごしやすかったです。
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
（改装後？）セルフチェックインになっていたので戸惑ったが、モニター越しにサポートがあり問題なくチェックインできた。
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
ごはん以外は良かった
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
駅から近く便利だった。
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
４連泊したのですが、シーツ交換が４泊目の朝でした。 出来れば３泊目の朝にして欲しい。
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

気が効いています

自動チェックインでしたが、電車の見える部屋をリクエストした為、ひと声かけて下さり、希望に応えようとして下さる姿勢が嬉しかったです。また、アメニティの中にフレグランススプレーを紙に吹きかける物があり、良い香りでホッと出来ました。ここ最近泊まったビジネスホテルの中では群を抜いてホスピタリティがあります。
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy amable, lugar limpio y cómodo. Lo único que puede tener de negativo es que al encontrarse en Saitama el costo de tren hacia Tokyo es mayor. Sin embargo como hotel, uno de los buenos en los que he estado.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の設備がスタイリッシュ。 駅直結、コンビニが隣という立地はとても便利でした。
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que esta muy cerca de la estacion.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
息子と2人で宿泊させて頂きました。 こどものアメニティも充実していて、大変助かりました。 また利用させて頂きたいです。 ありがとうございました！
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受験の前泊で使用しました。駅直結のような感じで、 駅のホームが窓から見えてうるさいかな？と思いましたが静かで、快適。フロント横の温かい飲み物がとても美味しく、一旦戻ってきた冷えた体に染みました。加湿清浄機もありこの時期本当にありがたく、利用して良かったです。 バスタブ深め、お湯の量も申し分無し、選べる入浴剤にテンション上がりました。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
十分滿意