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Hotel Description

At Hotel Metropolitan Saitama Shintoshin you'll be within steps of Saitama Super Arena and Keyaki Hiroba. Highlights at this hotel include a restaurant and in-room free WiFi.

The café, カフェ クロスヤード, is open for breakfast and lunch. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking.

With a stay at this 3.5-star Shintoshin hotel, you'll be 2.4 km (1.5 mi) from Saitama City Space Theater and 3 km (1.9 mi) from The Museum of Modern Art, Saitama.

Superior Semi Double Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max
AU$123* Per night/room 6 Jan. - 7 Jan.

Superior Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

About the Hotel Metropolitan Saitama Shintoshin

Location 11-1 Shintoshin, Chuo-ku, Saitama, Saitama 330-0081

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Hotel Metropolitan Saitama Shintoshin also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Saitama hotel.

  • 157 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Omiya Station (2.1 km / 1.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Metropolitan Saitama Shintoshin offers 157 accommodations with safes and complimentary bottled water. Flat-screen televisions come with pay movies. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Saitama hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

カフェ クロスヤード - This café serves breakfast, lunch, and light fare.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Guests traveling with a service animal must contact the property prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number – 埼玉県さいたま市保健所 第H29-2427号
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 5
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2310 for adults and JPY 1320 for children (approximately)
  • Self parking fee: JPY 3300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metropolitan Saitama-Shintoshin
  • Metropolitan SaitamaShintoshi
  • Hotel Metropolitan Saitama Shintoshin
  • Hotel Metropolitan Saitama Shintoshin Hotel
  • Hotel Metropolitan Saitama Shintoshin Saitama
  • Hotel Metropolitan Saitama Shintoshin Hotel Saitama

You should know

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.