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4.0 out of 5

"The staff couldn't have been nicer, but the Hotel has no restaurant. Finding a good evening meal was difficult. Little to choose from in the district. ... " More

By a verified traveller on Wed 09 Mar 2016

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Hotel Description

Mercure Saint Malo Balmoral puts you in the center of Saint-Malo, 2.1 km (1.3 mi) from St. Malo Beach and 2.3 km (1.5 mi) from Saint-Malo Ferry Port. Highlights at this hotel include in-room free WiFi and LCD TVs.

Satellite TV, coffee/tea makers, and free local calls are featured in all 77 soundproofed rooms. Premium bedding and down comforters invite a good night's rest. 24-hour room service, free bottled water, and safes are also available.

The hotel's own lounge bar is a nice place to enjoy a drink. 1292 square feet (120 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. On weekend mornings buffet breakfast is served between 6:30 AM and 11 AM. There's also the convenience of self parking.

With a stay at this 4-star Rocabey - Alsace - Gare hotel, you'll be 3.6 km (2.2 mi) from Grand Aquarium.

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$107* Per night/room 21 Apr. - 22 Apr.

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Mercure Saint Malo Balmoral ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Saint Malo Balmoral

Everyone (1)
4 out of 5

Friendly helpful staff

The staff couldn't have been nicer, but the Hotel has no restaurant. Finding a good evening meal was difficult. Little to choose from in the district. Easy walk to St.Malo IntraMuros. Easy drive to car ferry to Jersey. Underground parking at hotel useful.

Posted by , from Sydney on 9 Mar. 2016

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Mercure Saint Malo Balmoral. Parking is available for a fee. This 4-star Saint-Malo hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 5 levels
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 2010
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby , Offsite parking discounted rates available

Transport

  • Airport: Rennes (RNS-Saint-Jacques) (74.6 km / 46.3 mi)
  • Train station: Saint Malo Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Saint Malo Balmoral offers 77 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Frette Italian linens
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 6:30 AM and 11 AM.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mercure Saint Malo Balmoral

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals not allowed
  • Minimum guest age is 18
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 15 and EUR 19 per person (approximately)
  • Self parking fee: EUR 13 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Balmoral
  • Best Western Balmoral Saint-Malo
  • Mercure Saint Malo Balmoral Opening March 2016 Hotel
  • Best Western Hotel Balmoral Saint-Malo
  • Mercure Balmoral Opening March 2016 Hotel
  • Mercure Saint Malo Balmoral Opening March 2016
  • Mercure Balmoral Opening March 2016
  • Mercure Saint Malo Balmoral Hotel
  • Mercure Balmoral Hotel
  • Mercure Balmoral
  • Mercure Saint Malo Balmoral Hotel
  • Mercure Saint Malo Balmoral (Opening March 2016)
  • Mercure Saint Malo Balmoral Saint-Malo
  • Mercure Saint Malo Balmoral Hotel Saint-Malo

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.