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Citotel L'etape

3.0 star property
Comfortable hotel with restaurant and bar/lounge

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Photo gallery for Citotel L'etape

Bar (on property)
Superior Double Room, Terrace | Terrace/patio
Front of property
Family Room
Bar (on property)
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Your area essentials

Map
18 Avenue de la Republique, Saint-Flour, Cantal, 15100
  • Popular LocationSaint-Flour Cathedral12 min walk
  • Popular LocationMusee de la Haute Auvergne12 min walk
  • Popular LocationGarabit Viaduct11 min drive
  • AirportClermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)60 min drive

Room options

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

Highlights

TV
Private bathroom
Hairdryer
Satellite channels
Mobile key entry
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

TV
Private bathroom
Hairdryer
Satellite channels
Mobile key entry
Daily housekeeping
Desk
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

Highlights

TV
Private bathroom
Hairdryer
Satellite channels
Mobile key entry
Daily housekeeping
Desk
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

TV
Private bathroom
Hairdryer
Satellite channels
Mobile key entry
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

TV
Private bathroom
Hairdryer
Satellite channels
Mobile key entry
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

Highlights

Terrace
TV
Shower/bath combination
Hairdryer
Private bathroom
Satellite channels
Mobile key entry
Daily housekeeping
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property
Les Messageries
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Pet-friendly
Parking included
Free WiFi
3.9 out of 5, Good, (72)
The price is AU$128
for 1 night
includes taxes & fees
29 May - 30 May
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About the area

Saint-Flour

At Citotel L'etape you'll be within just a 15-minute stroll of Saint-Flour Cathedral and Musee de la Haute Auvergne. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, ski storage and ski passes. Each morning buffet breakfast is available. .Places within a 15-minute drive of this 3-property class Saint-Flour hotel include Auvergne Volcanoes Regional Nature Park and Garabit Viaduct.

What's nearby

  • Saint-Flour Cathedral - 12 min walk
  • Musee de la Haute Auvergne - 12 min walk
  • Garabit Viaduct - 11 min drive
  • Chateau d'Alleuze - 15 min drive
  • le Lioran - 32 min drive

Getting around

  • Saint-Flour Station - 6 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 60 min drive

Restaurants

  • Viking Pub - 16 min walk
  • Les Iles du Cantal - 16 min walk
  • La Mangoune - 5 min drive
  • Chez Geneviève - 14 min walk
  • Folie des Sens - 13 min walk

About this property

Citotel L'etape

Comfortable hotel with restaurant and bar/lounge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, ski storage, and tour/ticket assistance are also featured at Citotel L'etape.

This 3-star Saint-Flour hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 5 levels
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Citotel L'etape offers 23 accommodations with a hairdryer and free toiletries. Satellite televisions are provided. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Ski passes
  • Ski storage

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 5 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:30 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Pets

  • Pets: EUR 8 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 7.0 per night.
  • Cots (infant beds) are available for EUR 7.5 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.05 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 7.5 per night
  • Rollaway bed fee: EUR 7.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hôtel l'Etape
Grand Hôtel l'Etape Saint-Flour
Grand l'Etape
Grand l'Etape Saint-Flour
Citotel L'etape Hotel Saint-Flour
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape Hotel Saint-Flour

Frequently asked questions

What is the cancellation policy at Citotel L'etape?

Citotel L'etape offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citotel L'etape?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Citotel L'etape on 20 May 2024 start from AU$151.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Citotel L'etape?

The closest beach to Citotel L'etape is Plage de l’Île d'Amour (32.1 km).

Does Citotel L'etape serve breakfast?

Yep, buffet brekkie is served daily.

Is there a free airport shuttle available at Citotel L'etape?

No, Citotel L'etape does not offer an airport shuttle service.

Is there a bar or restaurant at Citotel L'etape?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Citotel L'etape?

Check-in begins at 2 PM. Check-out time is 11:30 AM.

Citotel L'etape Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 59 out of 129 reviews" "
Rating 8 - Good. 58 out of 129 reviews" "
Rating 6 - Okay. 9 out of 129 reviews" "
Rating 4 - Poor. 3 out of 129 reviews" "
Rating 2 - Terrible. 0 out of 129 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is great. The hotel is very clean and comfortable and the staff is very friendly. The restaurant for breakfast or dinner is wonderful.
Stayed 1 night in Dec 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
It was good
Stayed 1 night in Sep 2021

8/10 Good

Christopher

Liked: Staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Saint Flour
Great Hotel I spent 2 nights here, staff were very friendly and spoke great English. Breakfast was fantastic and the rooms very clean and spacious. There was also free parking for about 10 cars. Saint Flour is a lovely town. Highly recommended.
Stayed 2 nights in Jun 2021

8/10 Good

A W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We were extremely pleased with everything we encountered at this hotel. Helpful, pleasant reception staff, a decent bar, good-sized room that was spotless. We and our dog were made very welcome. We didn't eat there, wishing to explore St Flour but we wished that we had done.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with very friendly staff and excellent restaurant.
Stayed 1 night in Sep 2019

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent dîner! Very good Food!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, well run hotel.
Very friendly and helpful staff and an excellent restaurant. Extremely well maintained.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saint Flour
Great view from the room balcony, friendly staff, great breakfast, easy to find, great pizza bar just up the road surrounded by a number of shops selling local produce / products
Stayed 1 night in Sep 2018

10/10 Excellent

Rob, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, polite and helpful staff at check-in. Our room was comfortable and clean. Dinner was nothing short of superb, the great food accompanied by excellent service. All staff we came into contact with were, without exception, excellent. We will happily return.
Stayed 1 night in May 2018