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Hotel New Otani Saga

4.0 star property

Photo gallery for Hotel New Otani Saga

A modern building with a water feature in front.
A hotel lobby with a long reception desk, seating areas, and a central decorative feature.
A spacious lobby with a polished marble floor, large windows offering a view of a garden, and a seating area with chairs and a table.
A serene park with a pond, lush trees, and vibrant flowers.
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room
The current price is AU$117
16 Aug - 17 Aug

Explore the area

View map
1-2 Yoga-machi, Saga, Saga-ken, 840-0047
  • Place, Saga Balloon Museum
    ‪7 min walk‬
  • Place, Saga Castle History Museum
    ‪11 min walk‬
  • Place, Saga Castle
    ‪13 min walk‬
  • Airport, Saga (HSG-Ariake Saga)
    ‪26 min drive‬

Room options

View all photos for Executive Single Room Non-smoking

A hotel room with a bed, a desk, a chair, a small table, a lamp, and a large window offering a city view.

Executive Single Room Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Twin Room Non-smoking

Premium bedding, down duvets, in-room safe, desk

Executive Twin Room Non-smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Twin Room For Single Use Non-smoking

Premium bedding, down duvets, in-room safe, desk

Executive Twin Room For Single Use Non-smoking

  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room, Non Smoking

A hotel room with a large bed, a desk, two armchairs, a small table, a nightstand with a lamp, and a window with a city view.

Executive Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Semi Double Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a small table, a lamp, a window with a city view, and a framed picture on the wall.

Executive Room, 1 Semi Double Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Executive Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with a city view.

Executive Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table, seating, a television, and sliding doors.

Japanese Room, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with a city view.

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Semi Double, Non Smoking

A hotel room with a bed, a desk, a chair, a small table, a lamp, a TV, and a window with a city view.

Standard Room, 1 Semi Double, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, chairs, a window with a city view, and a painting on the wall.

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, a painting on the wall, and a window with a view.

Executive Triple Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Room for 2 persons, Non Smoking

A traditional Japanese room with tatami flooring, a low table, seating, a television, and sliding doors.

Japanese Style Room for 2 persons, Non Smoking

  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room for 3 persons, Non Smoking

A traditional Japanese room with tatami flooring, a low table, seating, a television, and sliding doors.

Japanese Style Room for 3 persons, Non Smoking

  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Royal Suite, Non Smoking, Garden View

Royal Suite, Non Smoking, Garden View

Royal Suite, Non Smoking, Garden View

  • Garden view
  • 87 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

About the area

Saga

Hotel New Otani Saga puts you in the heart of Saga, steps from Yoka Shrine and within a 10-minute stroll of Saga Balloon Museum. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, Lotus, is open for breakfast, lunch and dinner. Green Breeze is the hotel's own lobby lounge. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. .Places within a 15-minute walk of this 4-property class Saga hotel include Saga Prefectural Art Museum and Saga Castle.

What's nearby

  • Saga Prefectural Government Office - 4 min walk - 0.4 km
  • Saga Balloon Museum - 7 min walk - 0.6 km
  • Saga Prefectural Art Museum - 10 min walk - 0.9 km
  • Saga Castle History Museum - 11 min walk - 1.0 km
  • Saga Castle - 13 min walk - 1.1 km

Getting around

  • Saga Station - 9 min drive
  • Saga (HSG-Ariake Saga) - 23 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪B-POINT - ‬9 min walk
  • ‪HAMBURG & BAR POT - ‬8 min walk
  • ‪肥前うどん 翔 - ‬7 min walk
  • ‪Museum Kitchen HARU cafe - ‬8 min walk

About this property

Hotel New Otani Saga

There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hotel New Otani Saga.

Smoking is allowed in designated areas at this 4-star Saga hotel.

  • 102 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
Hotel New Otani Saga offers 102 accommodations with a safe and complimentary slippers. Beds feature down duvets and premium bedding. LED televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Saga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,542 for adults and JPY 2,277 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Green Breeze
  • Kusunoki
  • Lotus
  • Taikan-en

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3542 for adults and from JPY 2277 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Otani Saga
New Otani Saga
Hotel New Otani Saga Saga
Hotel New Otani Saga Hotel
Hotel New Otani Saga Hotel Saga

Frequently asked questions

What is the cancellation policy at Hotel New Otani Saga?

Hotel New Otani Saga offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Otani Saga?

As of 3 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Saga on 16 Aug 2026 start from AU$117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel New Otani Saga a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel New Otani Saga.

Are there hot tubs in the rooms at Hotel New Otani Saga?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel New Otani Saga serve breakfast?

Sure does, buffet brekkie is served daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel New Otani Saga?

No, Hotel New Otani Saga does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel New Otani Saga?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel New Otani Saga?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel New Otani Saga?

No, pets are not allowed.

Hotel New Otani Saga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 328 out of 817 reviews
Rating 8 - Good. 320 out of 817 reviews
Rating 6 - Okay. 124 out of 817 reviews
Rating 4 - Poor. 30 out of 817 reviews
Rating 2 - Terrible. 15 out of 817 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and amenities. Great walking/museum area!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Hoi Chi

Very good service and superb river view from my room. The staff are sincere and helpful.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay for us at this hotel… beautiful view of the water…
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Masafumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Marli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and help for all information around the hotel.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Yiou

Liked: Cleanliness
The room is old decorated. But very clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly and helpful. The foods and views in Japanese restaurant are amazing
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Jeongeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. If you like a Calm and peaceful area. I really enjoyed the atmosphere. The big market is near (5-10mins by walking) small izakaya (5mins by walking)
Stayed 2 nights in May 2025
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

It rained the entire time we were there, but the hotel is beautiful and clean. I think they do weddings as the grounds behind the hotel are pretty and the entire 2nd floor is a bridal area.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Hui Ping

Liked: Amenities
Hotel was ok. Easy and free parking on site. The room is clean but a bit old, with dated furniture and torn curtain blinds.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Hung Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Hotel in Saga city with good value
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Yu Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and clean. Old design but still in good condition. Park nearby, quiet and nice view.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Eiji

room is clean. However, due to the thin wall and old building, there were lots of noises from up/down and sides. The building is old. Unfortunately, it is not worth to pay the cost. It was number one hotel in Saga. Breakfast was ok.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Youngil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Everything is good except the smells of smoking in the corridor. Location is fantastic.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a very nice/quiet area

Great stay despite the horrendous weather. Hotel's 30min walk from the station in a nice/quiet area (10min bus ride). Spacious, clean room and very good breakfast. Bit pricy but this was GW. Good restos within a walking distance.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Sin Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Jul 2024
Verified review

8/10 Good

HYUNGSIK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and convenient. Good !
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

PO YUK

Liked: Cleanliness, amenities, property conditions & facilities
no air conditioning in november
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Sohyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 5 star staff

My daughter got an allergic reaction to food during breakfast. Staff was quick responding to the situation. First responders came immediately. Thank you!!!!
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Kwong Yan,

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
staff service need to improve and well trained
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

CHUNG KIT

Liked: Staff & service
Disliked: Amenities
The hotel is a bit old. Dust is left on top of some places in the room. The price is not very acceptable. The only reason I chose this hotel is because I do not have a better option.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

hidekazu

Disliked: Property conditions & facilities

Breakfast is not so good.

Breakfast menu is not so good as we caccot have poor foods and services.
Stayed 1 night in May 2024
Verified review

6/10 Okay

penny

Liked: Staff & service
Air conditioning need to be repaired
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Takashi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner is'nt go well. Very hot room.
Stayed 1 night in Jul 2023