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Hotel New Otani Saga

4.0 star property

Photo gallery for Hotel New Otani Saga

Exterior
Land view from property
Lobby
Daily buffet breakfast for a fee
Indoor wedding

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar
The current price is AU$96
8 May - 9 May

Explore the area

View map
1-2 Yoga-machi, Saga, Saga-ken, 840-0047
  • Place, Saga Prefectural Government Office
    ‪4 min walk‬
  • Place, Saga Balloon Museum
    ‪7 min walk‬
  • Place, Saga Prefectural Art Museum
    ‪10 min walk‬
  • Airport, Saga (HSG-Ariake Saga)
    ‪26 min drive‬

Room options

View all photos for Executive Double Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Executive Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 Semi Double Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 Semi Double Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Executive Twin Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Executive Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Japanese Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Japanese Room, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Futons

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

View all photos for Standard Room, 1 Semi Double, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Semi Double, Non Smoking

7.4 out of 10
Good
(11 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Triple Room, Non Smoking

Executive Triple Room, Non Smoking

Executive Triple Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

View all photos for Japanese Style Room for 2 persons, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Japanese Style Room for 2 persons, Non Smoking

  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Futons

View all photos for Japanese Style Room for 3 persons, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Japanese Style Room for 3 persons, Non Smoking

  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons

View all photos for Standard Twin Room - Non-Smoking

Miscellaneous

Standard Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Executive Single Room - Non-Smoking

Premium bedding, down duvets, in-room safe, desk

Executive Single Room - Non-Smoking

  • Sleeps 2

View all photos for Executive Twin Room - Non-Smoking

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Executive Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Double Room - Non-Smoking

Premium bedding, down duvets, in-room safe, desk

Double Room - Non-Smoking

  • Sleeps 2

View all photos for Standard Triple Room - Non-Smoking

Aerial view

Standard Triple Room - Non-Smoking

  • Sleeps 3

View all photos for Executive Triple Room - Non-Smoking

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Executive Triple Room - Non-Smoking

  • Sleeps 3

View all photos for Single Room - Non-Smoking

Miscellaneous

Single Room - Non-Smoking

  • Sleeps 2

View all photos for Executive Double Room with Small Double Bed-Non-Smoking

Premium bedding, down duvets, in-room safe, desk

Executive Double Room with Small Double Bed-Non-Smoking

  • Sleeps 2

View all photos for Japanese-Style Room

Interior

Japanese-Style Room

  • Sleeps 4

About the area

Saga

Hotel New Otani Saga puts you in the heart of Saga, steps from Yoka Shrine and within a 10-minute stroll of Saga Balloon Museum. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, Lotus, is open for breakfast, lunch and dinner. Green Breeze is the hotel's own lobby lounge. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. .Places within a 15-minute walk of this 4-property class Saga hotel include Saga Prefectural Art Museum and Saga Castle.

What's nearby

  • Saga Prefectural Government Office - 4 min walk - 0.4 km
  • Saga Balloon Museum - 7 min walk - 0.6 km
  • Saga Prefectural Art Museum - 10 min walk - 0.9 km
  • Saga Castle History Museum - 11 min walk - 1.0 km
  • Saga Castle - 13 min walk - 1.1 km

Getting around

  • Saga Station - 9 min drive
  • Saga (HSG-Ariake Saga) - 23 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Museum Kitchen HARU cafe - ‬8 min walk
  • ‪HAMBURG & BAR POT - ‬8 min walk
  • ‪B-POINT - ‬9 min walk
  • ‪肥前うどん 翔 - ‬7 min walk

About this property

Hotel New Otani Saga

There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hotel New Otani Saga.

Smoking is allowed in designated areas at this 4-star Saga hotel.

  • 102 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
Hotel New Otani Saga offers 102 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets and premium bedding. LED televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Saga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Restaurant
  • Air-conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,542 for adults and JPY 2,277 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Green Breeze
  • Kusunoki
  • Lotus
  • Taikan-en

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3542 for adults and from JPY 2277 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Otani Saga
New Otani Saga
Hotel New Otani Saga Saga
Hotel New Otani Saga Hotel
Hotel New Otani Saga Hotel Saga

Frequently asked questions

What is the cancellation policy at Hotel New Otani Saga?

Hotel New Otani Saga offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Otani Saga?

As of 4 May 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Saga on 8 May 2026 start from AU$96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel New Otani Saga a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel New Otani Saga.

Are there hot tubs in the rooms at Hotel New Otani Saga?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel New Otani Saga serve breakfast?

Sure does, buffet brekkie is served daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel New Otani Saga?

No, Hotel New Otani Saga does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel New Otani Saga?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel New Otani Saga?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel New Otani Saga?

No, pets are not allowed.

Hotel New Otani Saga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 321 out of 797 reviews
Rating 8 - Good. 310 out of 797 reviews
Rating 6 - Okay. 121 out of 797 reviews
Rating 4 - Poor. 30 out of 797 reviews
Rating 2 - Terrible. 15 out of 797 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

KAZUNORI

Stayed 1 night in Jan 2026

10/10 Excellent

daekyo

Stayed 1 night in Jan 2026

10/10 Excellent

YOUNGJAE

Stayed 2 nights in Jan 2026

10/10 Excellent

Mami

Stayed 1 night in Nov 2025

8/10 Good

Eiji

room is clean. However, due to the thin wall and old building, there were lots of noises from up/down and sides. The building is old. Unfortunately, it is not worth to pay the cost. It was number one hotel in Saga. Breakfast was ok.
Stayed 3 nights in Nov 2025

8/10 Good

YASUHIRO

Stayed 2 nights in Nov 2025

10/10 Excellent

JUNKO

Stayed 1 night in Nov 2025

10/10 Excellent

Naomi

Stayed 1 night in Nov 2025

4/10 Poor

SOOTAIK

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

객실에 먼지가 많아요

객실에 먼지가 너무 많이서 목이 아프고 냄새가 많이 난다
Stayed 1 night in Oct 2025

8/10 Good

kitaik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

hiroshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
問題なし
Stayed 2 nights in Sep 2025

10/10 Excellent

Yuki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適です

空港バスの停留所から10分ほど歩きますが、大通りでわかりやすく、また周辺が静かなので、落ちついて泊まることができました。フライト遅延で夜中のチェックインになったのにもかかわらず、笑顔で対応してくださいました。有難うございました。
Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and amenities. Great walking/museum area!
Stayed 1 night in Sep 2025

10/10 Excellent

HIROTAKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Marco

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

MASAKI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

AKIKO

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kikuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かな環境で良かったです
Stayed 1 night in Jun 2025

8/10 Good

KAI LEUNG

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly and helpful. The foods and views in Japanese restaurant are amazing
Stayed 2 nights in May 2025

10/10 Excellent

Donald, Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay for us at this hotel… beautiful view of the water…
Stayed 1 night in May 2025

10/10 Excellent

Jeongeun

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. If you like a Calm and peaceful area. I really enjoyed the atmosphere. The big market is near (5-10mins by walking) small izakaya (5mins by walking)
Stayed 2 nights in May 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Byoungho

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025