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Hotel Description

A luxury stay in Saalbach-Hinterglemm awaits you at The Alpine Palace. Within steps you'll find Pinzgauer Saalachtal and Reiterkogel Cable Car. Highlights at this ski hotel include 7 restaurants, 2 outdoor swimming pools, and a full-service spa.

You can enjoy free WiFi, balconies, and sitting areas, featured in all 82 individually decorated rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while premium bedding and pillow menus invite a good night's rest. Additionally, TVs, in-room childcare, and free bottled water are available.

A day of pampering at Alpine Palace can include Thai massages, sports massages, and body wraps along with aromatherapy and mani/pedis. The theme restaurant, Bürgerstube, is open for dinner. At the hotel's own bar/lounge, you can stop for a drink. With ski-in ski-out access, there's more time for downhill skiing and cross-country skiing and you'll find skiing lessons on site. 5059 square feet (470 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Other amenities include an indoor swimming pool, free WiFi in public areas, and a fitness center. Each morning free local cuisine breakfast is offered between 7:30 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute drive of this 5-star Saalbach-Hinterglemm hotel include Saalbach-Hinterglemm Ski Resort and Lake Zell.

Signature Suite (Red, Silver or Black/White)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Junior Suite (Deluxe)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite, Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Studio

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Renovations + Closures

The property is closed between January 18 and June 11.

Property Features

Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa, soothe your muscles in the spa tub, or take an invigorating swim in one of the 2 outdoor swimming pools. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar. There are 7 restaurants on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an indoor pool, a complimentary children's club, and an indoor tennis court. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Saalbach-Hinterglemm hotel.

  • 1 building
  • 82 guestrooms or units
  • 5 levels
  • 7 dining venues
  • 5059 sq ft of conference space
  • 470 sq m of conference space
  • Built in 2008
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Indoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Indoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: W.A. Mozart Airport (SZG) (89.2 km / 55.4 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Alpine Palace offers 82 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Televisions come with pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Children's slippers
  • Wardrobe or closet

Food & Drink

Guests are served free local cuisine breakfast daily from 7:30 AM to 11:00 AM.

Bürgerstube - This theme restaurant serves dinner only.

Red Oyster - This theme restaurant specializes in local cuisine and serves dinner only. Open daily.

Rauchkuchl - This theme restaurant specializes in local cuisine and serves dinner only. Open daily.

Arte Vinum - This diner specializes in international cuisine and serves dinner only. Reservations are required. Open select days.

Skimuseum - This theme restaurant serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

In winter, reception is open 24 hours.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 65 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 35 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, cash, and mobile payments. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Online Penalty Collection
  • Mobile payments
  • Apple Pay
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Mobile key entry is not available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 2 per person, per night

The charges below are included in your overall room price:

  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 400 per vehicle (roundtrip, maximum occupancy 8)
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 65 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpine Palace Hotel Saalbach-Hinterglemm
  • Alpine Palace Hotel
  • Alpine Palace New Balance Luxus Resort Saalbach-Hinterglemm
  • Alpine Palace New Balance Luxus Saalbach-Hinterglemm
  • Alpine Palace Saalbach-Hinterglemm
  • Alpine Palace
  • The Alpine Palace Hotel
  • The Alpine Palace Saalbach-Hinterglemm
  • The Alpine Palace Hotel Saalbach-Hinterglemm

You should know

  • The Alpine Palace offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars and is displayed on this page as 5.0 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.