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Hai Yen Hotel

Property class: 3

Photo gallery for Hai Yen Hotel

Unclassified image, 1 of 22, button
Unclassified image, 2 of 22, button
A dining table with various dishes and a hot pot setup on a balcony overlooking a street with buildings and signs.
A modern bathroom with a large window, a marble sink, and a wooden vanity.
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Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is AU$69
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
12 Thach Son,Sapa , Lao Cai City, Sa Pa, Lao Cai, 330000
  • Place, Sapa Lake
    ‪2 min walk‬
  • Place, Sapa Catholic Church
    ‪2 min walk‬
  • Place, Sa Pa Square
    ‪3 min walk‬

Room options

View all photos for Basic Double or Twin Room

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a chair with a red cushion.

Basic Double or Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, wooden headboards, a wooden dresser, a mirror, and a bathroom with a toilet and sink.

Superior Twin Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, City View

A hotel room with two beds, a wooden headboard, a desk with a lamp, and large windows offering a view of the outside.

Deluxe Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

About the area

Sa Pa

At Hai Yen Hotel you'll be within steps of Sa Pa Square and Sapa Catholic Church. Highlights at this hotel include 2 restaurants and a full-service spa. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe and spa services. .Near this 3-property class Sa Pa hotel, you'll find Sapa Lake.

What's nearby

  • Sapa Lake - 2 min walk - 0.2 km
  • Sapa Catholic Church - 2 min walk - 0.2 km
  • Sa Pa Square - 3 min walk - 0.3 km
  • Cable Car Station Sapa - 5 min walk - 0.5 km
  • Ham Rong Mountain - 10 min walk - 0.9 km

Getting around

  • Sapa Station - 6 min walk

Restaurants

  • Cacao Patisserie
  • ‪Bánh Mỳ Phương Nhi - Vietnamese Bread, Coffee And Fruit Juice - ‬4 min walk
  • ‪Cộng Cà Phê - ‬1 min walk
  • Red Dao House
  • La Casa Pizza

About this property

Hai Yen Hotel

There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. Hai Yen Hotel offers its guests a full-service spa. Spa services, tour/ticket assistance, and concierge services are also featured at Hai Yen Hotel.

Smoking is allowed in designated areas at this 3-star Sa Pa hotel.

  • 24 guestrooms or units
  • 2 dining venues
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hai Yen Hotel offers 24 accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottles of water. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include slippers, bidets and hairdryers. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Hai Yen Spa. The spa is open daily.

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The price is AU$45
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a carport

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle storage
  • Full-service spa
  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • In a nature reserve

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Connecting rooms available
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, American Express and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hai Yen Hotel Hotel
Hai Yen Hotel Sa Pa
Hai Yen Hotel Hotel Sa Pa

Frequently asked questions

What is the cancellation policy at Hai Yen Hotel?

Hai Yen Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hai Yen Hotel?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hai Yen Hotel on 21 Aug 2026 start from AU$69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hai Yen Hotel?

Yep, Hai Yen Spa is available for guests.

Is there a free airport shuttle available at Hai Yen Hotel?

No, Hai Yen Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hai Yen Hotel?

Yep, Hai Yen Hotel has 2 restaurants.

What time are check-in & check-out at Hai Yen Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hai Yen Hotel?

No, pets are not allowed.

Hai Yen Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 3 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ramy

Liked: Cleanliness, staff & service, property conditions & facilities
In the center of town. Very convenient location. Walkable distance to anywhere in town. Great value for the money.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities
街の中心に位置し、とても便利、ホテルのスタッフも熱心で、バスの手配など親切に対応いたたました　また泊まりたいホテルです
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Thanh Long

Liked: Staff & service
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

??

Liked: Staff & service
Stayed 2 nights in Dec 2024