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Citotel L'etape

3.0 star property
Hotel in Saint-Flour with restaurant and bar/lounge

Photo gallery for Citotel L'etape

Bar (on property)
Terrace/patio
Reception
Comfort Triple Room
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Free WiFi
The current price is AU$178
includes taxes & fees
6 July - 7 July

Explore the area

Map
18 Avenue de la Republique, Saint-Flour, Cantal, 15100
  • Saint-Flour Cathedral
    ‪9 min walk‬
  • Musée de la Haute Auvergne
    ‪9 min walk‬
  • Garabit Viaduct
    ‪10 min drive‬

Room options

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Private bathroom
Hairdryer
Satellite channels
Mobile key entry
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Private bathroom
Hairdryer
Satellite channels
Mobile key entry
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Private bathroom
Hairdryer
Satellite channels
Mobile key entry
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Private bathroom
Hairdryer
Satellite channels
Mobile key entry
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Private bathroom
Hairdryer
Satellite channels
Mobile key entry
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

Highlights

Terrace
Soundproofed
Heating
Free cots/infant beds
TV
Shower/bath combination
Private bathroom
Hairdryer
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

About the area

Saint-Flour

At Citotel L'etape you'll be within just a 15-minute stroll of Saint-Flour Cathedral and Musée de la Haute Auvergne. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, ski storage and ski passes. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:00 AM. .In proximity to this 3-property class Saint-Flour hotel you'll find Le Lioran.

What's nearby

  • Saint-Flour Cathedral - 9 min walk - 0.8 km
  • Musée de la Haute Auvergne - 9 min walk - 0.8 km
  • Garabit Viaduct - 10 min drive - 12.4 km
  • Château d'Alleuze - 16 min drive - 16.7 km
  • Le Lioran - 36 min drive - 33.6 km

Getting around

  • Saint-Flour Station - 6 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 60 min drive

Restaurants

  • ‪Viking Pub - ‬16 min walk
  • ‪Le 108 - ‬4 min drive
  • ‪La Mangoune - ‬5 min drive
  • ‪Les Iles du Cantal - ‬16 min walk
  • ‪Restaurant le Nautilus - ‬4 min walk

About this property

Citotel L'etape

Hotel in Saint-Flour with restaurant and bar/lounge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, ski storage, and tour/ticket assistance are also featured at Citotel L'etape.

This 3-star Saint-Flour hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 5 levels
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Citotel L'etape offers 23 accommodations with a hairdryer and free toiletries. Satellite televisions are provided. Guests can surf the web using complimentary wireless Internet access. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

Languages

English, French

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  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 86 reviews
The price is AU$166
includes taxes & fees
22 July - 23 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; EUR 14.50 for adults and EUR 7.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ski passes
  • Ski storage

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.09 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.5 for adults and from EUR 7.5 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hôtel l'Etape
Grand Hôtel l'Etape Saint-Flour
Grand l'Etape
Grand l'Etape Saint-Flour
Citotel L'etape Hotel Saint-Flour
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape Hotel Saint-Flour

Frequently asked questions

What is the cancellation policy at Citotel L'etape?

Citotel L'etape offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citotel L'etape?

As of 22 June 2025, prices found for a 1-night stay for 2 adults at Citotel L'etape on 1 July 2025 start from AU$199.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Citotel L'etape?

The closest beach to Citotel L'etape is Plage de l’Île d'Amour (32.1 km).

Does Citotel L'etape serve breakfast?

Yep, buffet brekkie is served weekdays between 7:00 AM and 10:00 AM and weekends between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Citotel L'etape?

No, Citotel L'etape does not offer an airport shuttle service.

Is there a bar or restaurant at Citotel L'etape?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Citotel L'etape?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Citotel L'etape Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 143 reviews
Rating 8 - Good. 61 out of 143 reviews
Rating 6 - Okay. 10 out of 143 reviews
Rating 4 - Poor. 3 out of 143 reviews
Rating 2 - Terrible. 0 out of 143 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in this hotel for two nights. The staff were wonderful, patient and helpful. The jazz music night for dinner was a lovely evening. Overall, I'd recommend this place for a short stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is great. The hotel is very clean and comfortable and the staff is very friendly. The restaurant for breakfast or dinner is wonderful.
Stayed 1 night in Dec 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

It was good
Stayed 1 night in Sep 2021

8/10 Good

Christopher

Liked: Staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Saint Flour

Great Hotel I spent 2 nights here, staff were very friendly and spoke great English. Breakfast was fantastic and the rooms very clean and spacious. There was also free parking for about 10 cars. Saint Flour is a lovely town. Highly recommended.
Stayed 2 nights in Jun 2021

8/10 Good

A W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

We were extremely pleased with everything we encountered at this hotel. Helpful, pleasant reception staff, a decent bar, good-sized room that was spotless. We and our dog were made very welcome. We didn't eat there, wishing to explore St Flour but we wished that we had done.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with very friendly staff and excellent restaurant.
Stayed 1 night in Sep 2019

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent dîner! Very good Food!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, well run hotel.

Very friendly and helpful staff and an excellent restaurant. Extremely well maintained.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saint Flour

Great view from the room balcony, friendly staff, great breakfast, easy to find, great pizza bar just up the road surrounded by a number of shops selling local produce / products
Stayed 1 night in Sep 2018

10/10 Excellent

Rob, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, polite and helpful staff at check-in. Our room was comfortable and clean. Dinner was nothing short of superb, the great food accompanied by excellent service. All staff we came into contact with were, without exception, excellent. We will happily return.
Stayed 1 night in May 2018

8/10 Good

mark, London

Liked: Cleanliness, staff & service

Pleasant hotel, good restaurant

The hotel is old fashioned in a 60s 70s way, but is very pleasant and the accommodation is good value. All the staff (including I am pretty sure the owners) were very friendly indeed. The rooms are a decent size, very clean and reasonably comfortable. During a wander around the town, I was assured by the local butcher that its restaurant is the best by far in St-Flour. The restaurant is not cheap and a family may do better to head to the local pizzeria, but the food is very good and the whole dining experience is traditional and very well-executed. One word of warning. The hotel's underground car park is very challenging with a narrow entry exit that took quite some time to manoeuvre out of in my estate car. I have feeling that a slightly larger car may have got in but may have been very hard to get out. To be fair the owner offered to help!

8/10 Good

cathy, dorset, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight stop

Pleasant hotel providing a comfortable overnight stop on the long drive down to south of France. Excellent food served in the restaurant and really good breakfast. You could have bacon and scrambled egg if you wish - a first in a French hotel !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and pleasant staff

This place is a little old and when we first arrived we were a little nervous. The charm of the staff and place was quickly apparent though and we thoroughly enjoyed ourselves. The room had no aircon which was a little alarming during the weather we had but it wasn't a major issue. The restaurant onsite though was amazing. Incredible food and wine and great service. Would come again just for the restaurant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff could not have been more accommodating.

Great restaurant. Convenient location. Attentive staff. Would definitely return.

10/10 Excellent

ANAIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Accueil chaleureux, chambre très propre et bien rénovée
Stayed 1 night in Mar 2025

10/10 Excellent

CYRILLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité prix

Jolie découverte. Chambre confortable. Bonne restauration et petit déjeuner. Personnels au top
Stayed 1 night in Mar 2025

6/10 Okay

Berge

Liked: Room comfort
RAS
Stayed 1 night in Dec 2024

10/10 Excellent

Redouane

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Chambre impeccable, spacieuse. Le restaurant est excellent, les produits sont de très bonne qualité. Et le petit dejeuner etait royal avec beaucoup de choix mais egalement très qualitatif.
Stayed 1 night in Oct 2024

10/10 Excellent

Jean Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Excellent séjour

Stayed 2 nights in Aug 2024

10/10 Excellent

SERGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent séjours

Stayed 1 night in Jul 2024

8/10 Good

benito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jean Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024