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Hotel Cocoa

Property class: 3

Photo gallery for Hotel Cocoa

A modern hotel room with a large bed, a wooden ceiling, a view of the ocean, and a unique wall art piece.
A modern hotel with a sign reading "HOTEL Cocoa".
A modern dining area with a large table and chairs, large windows with ocean views, and a wall mural.
A wooden deck with a railing overlooking a beach and a building with a red facade.
A room with a large painting of a sunset over a mountain, a red chair, and a table with books and magazines.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is AU$106
13 Nov - 14 Nov

Explore the area

View map
Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Lake Toya
    ‪7 min drive‬
  • Place, Rusutsu Resort
    ‪30 min drive‬

Room options

View all photos for Deluxe Twin Room, Non Smoking, Lake View

A hotel room with two beds, a desk, a chair, a TV, and a view of the mountains.

Deluxe Twin Room, Non Smoking, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 49 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Twin Room, Non Smoking, Lake View

A modern hotel room with a large bed, a desk, and a shower area.

Standard Twin Room, Non Smoking, Lake View

9.6 out of 10
Exceptional
(20 reviews)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room, Non Smoking, Lake View

A hotel room with a large bed, two armchairs, a small table, a TV, and a view of mountains through the window.

Standard Double Room, Non Smoking, Lake View

8.0 out of 10
Very good
(5 reviews)
  • Lake view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Annex, Ocean View, Deluxe Family Room, Non Smoking

A modern hotel room with a large bed, a wooden ceiling, a view of the ocean, and a unique wall art piece.

Annex, Ocean View, Deluxe Family Room, Non Smoking

  • Ocean view
  • 230 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Large Single Beds and 1 Queen Bed

View all photos for Annex, Ocean View, Superior Family Room, Non Smoking

A room with two beds, a desk, a mirror, and a window with blinds.

Annex, Ocean View, Superior Family Room, Non Smoking

  • Ocean view
  • 230 sq m
  • 3 bedrooms
  • Sleeps 6
  • 4 Large Single Beds and 1 King Bed

View all photos for Annex, Ocean View, Deluxe Villa, Non Smoking

A room with two beds, a stone wall, and a large window.

Annex, Ocean View, Deluxe Villa, Non Smoking

  • Ocean view
  • 230 sq m
  • 5 bedrooms
  • Sleeps 11
  • 2 King Beds, 7 Double Beds and 1 Double Sofa Bed

About the area

Toyako

At Hotel Cocoa, you'll be 3.2 km (2 mi) from Lake Toya and 8.3 km (5.2 mi) from Toyako Onsen. Highlights at this hotel include in-room free WiFi and heated floors. .This hotel has free WiFi in public areas and a vending machine. Additionally, you'll find a coffee shop/cafe and coffee/tea in a common area. There's also free self parking, along with the convenience of train pick-up service. .Sights within a 20-minute drive of this 3-property class Toyako hotel include Toyako Hot Spring and Showashinzan Ropeway.

What's nearby

  • Shikotsu-Toya National Park - 1 min walk - 0.0 km
  • Lake Toya - 7 min drive - 4.4 km
  • Toyako Onsen - 14 min drive - 11.4 km
  • Toyako Hot Spring - 16 min drive - 12.4 km
  • Rusutsu Resort - 30 min drive - 35.0 km

Getting around

  • Toya Station - 17 min drive
  • New Chitose Airport (CTS) - 100 min drive

Restaurants

  • ‪江戸打ち そばらぼ - ‬3 min drive
  • ‪Blossom Coffee - ‬12 min drive
  • ‪波の音 - ‬12 min drive
  • ‪でめきん食堂 - ‬12 min drive
  • ‪Cafe&Restaurant The Toya - ‬11 min drive

About this property

Hotel Cocoa

There's a coffee shop/cafe on site. WiFi is free in public spaces. A train station pick-up service, a train station drop-off service and a bus station shuttle are available for a fee. Hotel Cocoa also features a vending machine and coffee/tea in common area. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Cocoa was completed in January 2023.
  • 1 building
  • 18 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (limited hours)
Hotel Cocoa offers 18 accommodations with a safe and complimentary bathrobes. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Guests have access to shared bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with slippers, toilets with an electronic bidet and complimentary toiletries. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge) from 10:00 AM to 10:00 PM
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Hardwood flooring in room
  • No lift
  • Thin carpet in public areas

More

  • 1 building
  • 2 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • 2 detached shared bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Cocoa Toyako
Hotel Cocoa
Cocoa Toyako
Hotel Cocoa Hotel
Hotel Cocoa Toyako
Hotel Cocoa Hotel Toyako

Frequently asked questions

What is the cancellation policy at Hotel Cocoa?

Hotel Cocoa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Cocoa?

As of 6 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Cocoa on 13 Nov 2026 start from AU$106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Cocoa?

Yep, Hotel Cocoa has a free self car park. Onsite parking is limited.

Are there hot tubs in the rooms at Hotel Cocoa?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Hotel Cocoa?

No, Hotel Cocoa does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Cocoa?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Cocoa?

No, pets are not allowed.

Hotel Cocoa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 220 out of 418 reviews
Rating 8 - Good. 140 out of 418 reviews
Rating 6 - Okay. 42 out of 418 reviews
Rating 4 - Poor. 8 out of 418 reviews
Rating 2 - Terrible. 8 out of 418 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from the hotel. The staff was incredibly friendly, and the room was spotless. We will definitely stay here again the next time we visit Hokkaido.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lakeside view with free parking and a common area with refillable coffee and tea! Overall would recommend highly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It's really so nice, and the two front desk staff also kindly offered to drive us to the train station when it wasn't convenient for us, which truly touched our hearts.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice, quiet and spacious room, can see the fireworks from the room, superb.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking, few mins to town centre. Sure will stay again
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Beautiful little place overlooking lake toya. Whata a vuew
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Beautiful
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: The mountain and lake view was breathtaking. The price was reasonable for a summer weekend. The area around the property is walkable with a nice sidewalk, Parking was easy and convenient. Weakness: The bath and shower area was dated. No elevator for the 2nd floor rooms. Steps are narrow for all of us with larger feet (difficult to navigate).
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Modern Westernized Hotel with a fantastic view of Lake Toya and wonderful staff. A 25 minute drive to Rutsusu ski area. Lovely soaking jacuzzi tub with views of the lake. We will definitely stay here again to ski Rutsusu.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
There is a great experience,good view and good location
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a overnight visit in Lake Toya. 10 mins by car to the downtown area but you will need your own car as it is a bit remote. Nice view of the lake as the hotel is located in the mid-mountain area.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff. Needs an elevator! Especially with tho who have a lot of suite cases and snow gear.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice cosy place with a very good view
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hotel room had and excellent view. The rooms were nice and big. The staff was very pleasant
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of the Lake! Wish had stayed another day…will certainly re-visit.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality of room, it is located on the hill with good view from room. Good for self-driving trip
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The view is amazing.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location is remote and only good if you have your own transport otherwise everything else is good.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Very fresh, clean and modern Hotel. 3-4 minutes drive distance to the silo Observatory. Onsite free parking. Great place to stay for road trip traveler.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent!!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, the location, the room size and usage and quiteness were awesome. No near food places, but in future will plan accordingly. Definitely a must stay!
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome experience.

Amazing hotel and super spacious room even for western standards. Its location is a bit remote but that's what it makes it majestic!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view is wonderful from the hotel. The room is large, design is very good especially the bathroom. The hugeflower field is near by the window. If I go to this area, I will choose to stay at this hotel again.
Stayed 1 night in May 2024