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Grandhotel Pupp

Photo gallery for Grandhotel Pupp

Exterior
Indoor spa tub
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Interior
Daily buffet breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$239
includes taxes & fees
18 May - 19 May

Explore the area

View map
Mírové námestí 2, Karlovy Vary, 360 01
  • Place, Hot Spring Colonnade
    ‪6 min walk‬
  • Place, Church of St. Mary Magdalene
    ‪6 min walk‬
  • Place, Mill Colonnade
    ‪9 min walk‬
  • Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪7 min drive‬

Room options

View all photos for Modern Room front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room front view (Wellness access)

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Modern Studio forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio forest view (Wellness access)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Modern Studio front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio front view (Wellness access)

9.4 out of 10
Exceptional
(9 reviews)
  • River view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Modern Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room forest view (Wellness access)

9.2 out of 10
Wonderful
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premier Room front view (Wellness access)

Premier Room front view (Wellness access)

Premier Room front view (Wellness access)

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite front view (Wellness access)

Premier Suite front view (Wellness access)

Premier Suite front view (Wellness access)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Depandance Pupp Quisisana double Room (Wellness access)

Depandance Pupp Quisisana double Room (Wellness access)

Depandance Pupp Quisisana double Room (Wellness access)

9.4 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Depandance Pupp Quisisana Suite (Wellness access)

Depandance Pupp Quisisana Suite (Wellness access)

Depandance Pupp Quisisana Suite (Wellness access)

9.2 out of 10
Wonderful
(19 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room forest view (Wellness access)

Classic Room forest view (Wellness access)

Classic Room forest view (Wellness access)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room front view (Wellness access)

Classic Room front view (Wellness access)

Classic Room front view (Wellness access)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Suite front view (Wellness access)

Classic Suite front view (Wellness access)

Classic Suite front view (Wellness access)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Karlovy Vary

A luxury stay in Karlovy Vary awaits you at Grandhotel Pupp. Within steps you'll find Diana Cable Car and Karlovy Vary Museum. Highlights at this boutique hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at SPA franziska can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The fine-dining restaurant, Grandrestaurant, serves international cuisine and is open for breakfast, lunch and dinner. Becher's Bar is the hotel's own cocktail bar, serving drinks along with dinner. Enjoy the 2 hot tubs, indoor swimming pool and gym plus access to bike hire. 12917 square feet (1200 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 5-property class Karlovy Vary hotel include Karlovy Vary Municiple Theater and Market Colonnade.

What's nearby

  • Karlovy Vary Municiple Theater - 5 min walk - 0.4 km
  • Diana Lookout Tower - 6 min walk - 0.6 km
  • Hot Spring Colonnade - 6 min walk - 0.6 km
  • Church of St. Mary Magdalene - 6 min walk - 0.6 km
  • Mill Colonnade - 9 min walk - 0.8 km

Getting around

  • Karlovy Vary Station - 13 min drive
  • Vaclav Havel Airport (PRG) - 86 min drive

Restaurants

  • ‪Café Pupp - ‬1 min walk
  • ‪Café Elefant - ‬4 min walk
  • ‪Kavárna Zámecká Věž - ‬8 min walk
  • ‪Goethe's Beer House - ‬3 min walk
  • ‪Grandrestaurant Pupp - ‬1 min walk

About this property

Grandhotel Pupp

Grandhotel Pupp offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and 5 meeting rooms. Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference space. A sauna, spa services, and a library are also featured at the luxury Grandhotel Pupp. Parking is available for a fee. A complete renovation of Grandhotel Pupp was completed in January 2026.

This 5-star Karlovy Vary hotel is smoke free.

  • 237 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 12917 sq ft of conference space
  • 1200 sq. m of conference space
  • Built in 1701
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Grandhotel Pupp offers 237 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

SPA franziska has 1 treatment room. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (CZK 500 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: CZK 550 for adults and CZK 375 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Becher's Bar
  • Café Pupp
  • Grandrestaurant
  • Malá Dvorana
  • Splendid Bar

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,917 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1701
  • Renovated entire property - January 2026
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property hosts an optional Christmas Eve gala dinner for guests staying on December 24, 2026. Guests who wish to attend must book the gala dinner in advance.

Access methods

Staffed front desk

Pets

  • Pets: CZK 500 per pet (varies based on length of stay)
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CZK 1500 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: CZK 6070
  • Christmas Eve (24 December) Gala Dinner per child: CZK 6070 (from 3 to 18 years old)
  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.
  • Destination fee: CZK50 per person, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CZK 550 for adults and from CZK 375 for children
  • Uncovered self-parking fee: CZK 500 per night
  • Pet fee: CZK 500 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CZK 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grandhotel Pupp

Grandhotel Pupp Hotel

Grandhotel Pupp Hotel Karlovy Vary

Grandhotel Pupp Karlovy Vary

Grandhotel Pupp De Luxe Hotel Karlovy Vary

Grandhotel Pupp Hotel

Grandhotel Pupp Karlovy Vary

Grandhotel Pupp Hotel Karlovy Vary

Frequently asked questions

What is the cancellation policy at Grandhotel Pupp?

Grandhotel Pupp offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grandhotel Pupp?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Grandhotel Pupp on 18 May 2026 start from AU$239, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grandhotel Pupp?

Yep, Grandhotel Pupp has a secured uncovered self car park for CZK 500 per night. A self car park is also available, for a fee.

Is there a spa on site at Grandhotel Pupp?

Yep, SPA franziska is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Grandhotel Pupp have a pool?

Grandhotel Pupp has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM.

What luxury perks are available at Grandhotel Pupp?

Grandhotel Pupp features 2 hot tubs, a health club and an indoor pool.

Does Grandhotel Pupp serve breakfast?

You bet, buffet brekkie is available daily between 7 AM and 11:00 AM.

Is there a free airport shuttle available at Grandhotel Pupp?

No, Grandhotel Pupp does not offer an airport shuttle service.

Is there a bar or restaurant at Grandhotel Pupp?

Yep, you can grab a meal at Grandhotel Pupp's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Grandhotel Pupp?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grandhotel Pupp?

Furry friends are welcome at Grandhotel Pupp, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Is there a golf course on site at Grandhotel Pupp?

There is a golf course next to Grandhotel Pupp.

Grandhotel Pupp Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1011 reviews
Rating 8 - Good. 192 out of 1011 reviews
Rating 6 - Okay. 72 out of 1011 reviews
Rating 4 - Poor. 25 out of 1011 reviews
Rating 2 - Terrible. 12 out of 1011 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gor

Stayed 8 nights in Jan 2026

10/10 Excellent

Jay

Amazing!!!
Stayed 2 nights in Dec 2025

6/10 Okay

Gabriela

Liked: Cleanliness, amenities
Grand Hotel Pupp is visually stunning and iconic, but the experience was mixed. The hotel is enormous and spread across multiple buildings, which impacts room expectations. We stayed in the older wing but had a modern corner room with a great view—comfortable, though not the historic style we anticipated. Breakfast was excellent and the highlight of the stay. The spa was very busy; my Swedish massage was wonderful, but the facial felt confusing, with limited explanation of products or treatment steps. When I asked to take a photo of the treatment overview, I was told not to and to simply memorize it, which felt unnecessary. Dining service was inconsistent. At the Grand Café, we were rushed throughout a short visit, including having dessert cleared prematurely. At the main restaurant, despite a confirmed window-table reservation, we were initially seated in a corner and asked to stand awkwardly while staff checked with management. Several tables remained empty despite claims of being fully booked. The food was underwhelming for a five-star hotel. Despite the hotel’s James Bond branding, no venue—including the casino or speakeasy—could make a classic martini; the closest option was vodka with ice and lemon. The only well-made classic cocktail we had was a Manhattan at the pub. There was also a persistent sewage odor in common areas during our stay, without acknowledgment from the hotel. Architecturally grand, but service and communication fall short of five-star expectation
Stayed 3 nights in Jan 2026

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff made numerous “accidental” charges to my CC, rooms are dated with peeling wallpaper and a horrific smell
Stayed 3 nights in Jan 2026

6/10 Okay

Vaughan

Travelled with partner
Liked: Staff & service
Just been here for 2 nights, lovely frontage of this Grand Hotel but inside wasva bit disappointing. There was an old musty damp smell in the lobby and other parts of the hotel. The spar was terrible! Its was so full you couldnt get anywhere to hang robes or leave slippers, the fountains weren't working, some parts were only for 2 persons! A small spa for a massive hotel was disgusting. Needs attendants checking areas or limited use time so its more pleasant and healthy. We wouldnt stay again, not worth the money.
Stayed 2 nights in Jan 2026

10/10 Excellent

Raphael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing stay
Stayed 4 nights in Dec 2025

10/10 Excellent

Josef

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect servis and location in Karlovy Vary
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Staff & service, amenities
Everything and everyone made it a wonderful stay, especially the dinner service provided by Petra.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Grandhotel Pupp was perfect! Amazing and friendly staff, very clean, beautiful views. Cannot wait to go back!
Stayed 1 night in Dec 2025

10/10 Excellent

OLEG A

Stayed 4 nights in Dec 2025

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, wonderful breakfast, staff very pleasant and in such a cool Building!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Dec 2025

10/10 Excellent

Ellen, Amherst

Stayed 1 night in Dec 2025

10/10 Excellent

Leyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms, staff, food, and atmosphere was excellent. Such a beautiful hotel and town.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything at the Grand Popp hotel, with the exception of electrical outlets in the hotel room. Had 2 outlets but, neither was close to bed. No CPAP x 3 nights
Stayed 3 nights in Dec 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Hotel Pupp was a wonderful experience!
Stayed 4 nights in Dec 2025

8/10 Good

Napoleon, Davis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the second time we stayed here and again, it was great. The facility and breakfast were excellent and the staff were friendly. This was the first time visiting Becher's Bar where the only issue occurred. The lady would not let me charge our bill to our room. She wanted to see the card with our room number written. I assumed it was the card that held our room keys that was given after we checked in. I showed our room key and told her our room number, but that was not sufficient. I was able charge everything else to our room without issue or being asked to see that "card". Regardless, the place is still one of our favorites and will return in the future ..... maybe not to Becher's Bar though.
Stayed 3 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
This is an incredible hotel; the best I've ever stayed in. This was our second time - we loved it so much the first time that we flew back to CZ just to stay again. The food, the drinks, the spa are all excellent.
Stayed 3 nights in Nov 2025

10/10 Excellent

Chris

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and is located very central in Karlovyvary. Everything is walkable nearby— shops, cafes, restaurants, etc.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What can you say? It’s a once in a lifetime experience and was excellent throughout! A few tips: - Spend the few extra dollars to stay in the “Riverside” section; it is worthwhile. - the spa is great, but be mindful that it does not have a geothermal pool - just a regular pool and a mix of saunas/steamrooms. Overall, magical and magnificent!
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, large clean room
Stayed 1 night in Nov 2025

6/10 Okay

Nathalie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was ok but not a 5-stars stay. I hoped the staff would be friendlier and more helpful or welcoming. They should take lessons in hospitality.
Stayed 1 night in Nov 2025