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The Westin Playa Bonita Panama

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Photo gallery for The Westin Playa Bonita Panama

3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Lobby
Private beach, sun-loungers, beach umbrellas, beach towels
Lobby

Popular amenities

  • Bar
  • All-inclusive
  • Pet-friendly
The current price is AU$260
includes taxes & fees
15 Aug - 16 Aug

Explore the area

Map
Km 6 Road to Veracruz, Veracruz, Panama
  • Albrook Shopping Mall
    ‪16 min drive‬
  • Cinta Costera
    ‪17 min drive‬
  • Amador Causeway
    ‪17 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (View)

1 bedroom, Egyptian cotton sheets, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds (View)

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Balcony

1 bedroom, Egyptian cotton sheets, down duvets, pillow-top beds

Executive Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

8.0 out of 10
Very good
(17 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Down duvet
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (View)

1 bedroom, Egyptian cotton sheets, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds (View)

8.6 out of 10
Excellent
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(31 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Ocean View

1 bedroom, Egyptian cotton sheets, down duvets, pillow-top beds

Premium Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Ocean View

Club Suite, 1 King Bed, Ocean View

Club Suite, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, down duvets, pillow-top beds

Executive Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Down duvet
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony

1 bedroom, Egyptian cotton sheets, down duvets, pillow-top beds

Executive Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, down duvets, pillow-top beds

Executive Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Ocean View

Presidential Suite, 1 King Bed, Ocean View | Living area

Presidential Suite, 1 King Bed, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms

Club Suite, 2 Bedrooms

Club Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking (View)

1 bedroom, Egyptian cotton sheets, down duvets, pillow-top beds

Premium Room, 2 Queen Beds, Non Smoking (View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Playa Bonita Village

A luxury stay in Veracruz awaits you at The Westin Playa Bonita Panama. You'll be 10.5 km (6.5 mi) from Biomuseo and 10.8 km (6.7 mi) from Amador Causeway. Highlights at this beachfront hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Sensory Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Asiana, serves Asian cuisine and is open for dinner. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Veracruz hotel include Interoceanic Canal Museum and Albrook Shopping Mall.

What's nearby

  • Albrook Shopping Mall - 16 min drive - 13.4 km
  • Cinta Costera - 17 min drive - 14.1 km
  • Amador Causeway - 17 min drive - 13.4 km
  • Multiplaza Pacific Mall - 21 min drive - 19.7 km
  • Fuerte Amador Resort & Marina - 28 min drive - 18.0 km

Getting around

  • Estación Lotería - 21 min drive
  • Panama City Passenger Station - 26 min drive
  • Panama City (PTY-Tocumen Intl.) - 44 min drive

Restaurants

  • ‪Seaside Grill - ‬18 min walk
  • ‪Oasis Lobby Bar - ‬1 min walk
  • ‪D'lirios - ‬4 min drive
  • ‪Coco Cafe - ‬18 min walk
  • ‪Oceanica - ‬1 min walk

About this property

The Westin Playa Bonita Panama

Luxury hotel on the beach, with 3 outdoor pools
Some rates at The Westin Playa Bonita Panama are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Westin Playa Bonita Panama, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking is free.

This 5-star Veracruz hotel is smoke free.

  • 611 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Swim-up bar
The Westin Playa Bonita Panama offers 611 air-conditioned accommodations with MP3 docking stations and minibars. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and down duvets. 42-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Sensory Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

4 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas

Dreams Playa Bonita Panama - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.7 out of 5, Good, 1,001 reviews
The price is AU$302
includes taxes & fees
26 Aug - 27 Aug
Dreams Playa Bonita Panama - All Inclusive

Property amenities

Internet

  • Available in all rooms: WiFi (PAB 15.75 per 24-hour period)
  • Available in some public areas: Free WiFi; wired internet (PAB 15.75 per day)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: PAB 25 to 35 for adults and PAB 15 to 25 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Cafe Pacifica
  • Oceanica
  • SOLEO
  • Starfish Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Kayaking
  • Playground

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (100 centimetre high)
  • Height-adjustable showerhead
  • Lift (89 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: PAB 200 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PAB 25.00 to 35.00 for adults and PAB 15.00 to 25.00 for children
  • Fee for in-room wireless Internet: PAB 15.75 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: PAB 15.75 per day (rates may vary)
  • Pet fee: PAB 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Panama Playa Bonita
Panama Westin Playa Bonita
Playa Bonita Westin
Westin Bonita
Westin Bonita Panama
Westin Bonita Playa Panama
Westin Playa Bonita
Westin Playa Bonita Hotel
Westin Playa Bonita Hotel Panama
Westin Playa Bonita Panama
The Westin Playa Bonita Panama Hotel Panama City
The Westin Playa Bonita Panama Panama City
Westin Playa Bonita Panama Hotel
The Westin Playa Bonita Panama Panama City

Frequently asked questions

What is the cancellation policy at The Westin Playa Bonita Panama?

The Westin Playa Bonita Panama offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Playa Bonita Panama?

As of 30 July 2025, prices found for a 1-night stay for 2 adults at The Westin Playa Bonita Panama on 15 Aug 2025 start from AU$260.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Playa Bonita Panama?

Yep, The Westin Playa Bonita Panama has a free self car park and free RV/bus/truck parking.

Are there any beaches close to The Westin Playa Bonita Panama?

The closest beach to The Westin Playa Bonita Panama is Veracruz Beach (4 km).

Is there a spa on site at The Westin Playa Bonita Panama?

Yep, Sensory Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Westin Playa Bonita Panama have a pool?

Yep, and guests love it! The Westin Playa Bonita Panama has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Westin Playa Bonita Panama?

The Westin Playa Bonita Panama features a private beach, 2 poolside bars and 3 outdoor pools. All guestrooms come with hydromassage showerheads, pillowtop beds and 24-hour room service.

What makes The Westin Playa Bonita Panama a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Playa Bonita Panama.

Is The Westin Playa Bonita Panama family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Playa Bonita Panama is a hit with families.

Does The Westin Playa Bonita Panama serve breakfast?

You bet, buffet breakfast is on offer daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at The Westin Playa Bonita Panama?

No, The Westin Playa Bonita Panama does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Playa Bonita Panama?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at The Westin Playa Bonita Panama?

Check-in begins at 3:00 PM. Check-out time is noon.

The Westin Playa Bonita Panama Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 463 out of 1015 reviews
Rating 8 - Good. 276 out of 1015 reviews
Rating 6 - Okay. 139 out of 1015 reviews
Rating 4 - Poor. 64 out of 1015 reviews
Rating 2 - Terrible. 73 out of 1015 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rita

Stayed 2 nights in Apr 2025

10/10 Excellent

Elias

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandra Rose, Newark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice I loved it
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda L

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time staying at this beautiful resort. Everyone was so nice and welcoming. The service was fantastic. Beautiful and close to everything. I would recommend it to anyone!
Stayed 5 nights in Mar 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Cameron

Stayed 2 nights in Apr 2025

6/10 Okay

April

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Bar tenders were nice but front desk staff was rude. Gym equipment was outdated and treadmills did not work.
Stayed 4 nights in Mar 2025

10/10 Excellent

Yauniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Mar 2025

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I regretted booking here, simply because it felt like walking into a hotel in the US. Nothing Panamanian about it. Very expensive food. Full of Americans. There were very limited food options for breakfast, other than the expensive buffet. We ordered room service once, but it took two hours to arrive. Nothing to do in and around the hotel. Rooms are comfortable and clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Caroline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros; The staff were helpful and accommodating. Honestly one of the best Pina Coladas I’ve ever had. Never crowded and pool activities were fun. I liked the dance lessons. Food was great, especially the a la cartes. Cons: Room was a little run down and one day they took all our toilet paper away and we had to walk down to the front desk to get more. Overall, would go back for sure!
Stayed 5 nights in Mar 2025

2/10 Terrible

Heather Danger

Travelled with family and small children
Disliked: Staff & service, amenities
We inquired prior to check in about laundry available. We where sent to the 8th floor to run a load of laundry, mainly baby and kids clothing. There is no laundry available for guests, despite what their website says. We wondered to the front desk who told us they can run a load for us. They took our laundry and said it would be back in the morning when our room was cleaned. They kept our laundry for two full days after it being dropped off. This left us with no clean clothing, we have a baby and a kid, we had to sleep in dirty clothing two nights in a row. We called multiple times asking where our clothing was, we where told multiple times it will be up in an hour, in 15 minutes, we stopped by the front desk to ask for it three additional times. Going on our third night with no clothing my husband demanded someone go find our clothing. Our laundry had been done and sitting somewhere for a while. The kicker of this is we are being charged almost $300 for a load of laundry that was mainly baby clothing. We would have NEVER allowed the staff to take our clothing if we knew they would charge that amount to keep our clothing from us for almost three days to clean a load of baby clothing. Next, the website shows incorrect hours for restaurants and almost all of them are closed until 6pm. The food was ok, not great, but the kicker is on multiple occasions one persons food would never show up. The server would drop off three out of four plates and walk off and never come back. AVOID
Stayed 8 nights in Mar 2025

8/10 Good

Kenyana

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and spacious. The only issue I had was my sheets and bedding smelled sour or sweaty so we had the housekeeper changed them out the next day.
Stayed 3 nights in Mar 2025

8/10 Good

Meghan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Easy 45 minute ride from the international airport and less than that to local attractions. Food was great at the hotel and always had plenty of options for adults and children. Note: We had the premium package and would recommend. Kudos to the staff for keeping the property, rooms and pools clean at this large facility.
Stayed 4 nights in Mar 2025

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was lovely and the pools were great. I loved being on the ocean, but the beach itself was not very good. The resort was at least a 20 minute drive from the city, and the traffic over the Puente de las Americas was awful during rush hour The resort is also somewhat remote. I wanted to go out to dinner one night without going into Panama City and I found it very difficult to find a decent restaurant.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Mark

Travelled with family
Disliked: Staff & service
The staff were not very helpful and the food too expensive
Stayed 3 nights in Mar 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was hard to get service alot of the time..there were a few good servers that were attentive. Was dissapointed that we had to miss the first 2 days of our booking and the resort refused to reimburse us or give any perks of any kind. They also advertise a swim up pool bar which was one of the deciding factors to stay here and the only opened the swim up bar on the weekend. The bars also ran oit of alcohol alot and we paid for all inclusive.
Stayed 8 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Renji

Disliked: Staff & service
informa
Stayed 3 nights in Mar 2025

8/10 Good

eric

Travelled with family
Liked: Staff & service
Noise coming from room next door through the ajoining doors.
Stayed 4 nights in Mar 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
the property could be amazing with some attention ( TLC) the are around there is not much to do and even less for some foreigners that might not be adventurous so some helpful tips to the local area. maybe refresh the greenhouse and give tours, a quick guide to places close by to get food or grocery items etc...
Stayed 4 nights in Mar 2025

8/10 Good

Duane

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

melissa

Travelled with partner
Liked: Staff & service, amenities
Property was great but needs TLC in the pool area and rooms . bar staff was great. Excursion desk was amazing. front desk needs to inform what is included. I had free breakfast and was never told until a staff mentioned in a casual conversation with a waitress. Small improvement needed but recommended
Stayed 4 nights in Mar 2025

8/10 Good

GUNAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is extraordinary if you wanna get away from the hustle and bustle of a big city, but at the same time it’s also an issue given that there is nothing else around it. Everything is within 10-15 minutes distance in an Uber ride. Going to the city for dinner might be an issue given the traffic and the fact that you have to cross the only available bridge to downtown. You will have the option to schedule tours from the hotel to an independent company that is unreliable and expensive.
Stayed 5 nights in Mar 2025

10/10 Excellent

Edwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the all inclusive experience which was definitely the right choice as it included many dining options. Had a very nice room with a balcony and view of the ocean. If your looking to have a great time and relax this beach resort should be on your list to experience.
Stayed 1 night in Mar 2025