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Carlisle Station Hotel, Sure Hotel Collection by BW

3.0 star property
Victorian hotel with 24-hour front desk and restaurant

Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Suite, 1 Double Bed, Non Smoking
Point of interest
Pub
Front of property
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
The current price is AU$139
includes taxes & fees
6 July - 7 July

Explore the area

Map
Court Square, Carlisle, England, CA1 1QY
  • Carlisle Cathedral
    ‪8 min walk‬
  • The Sands Centre
    ‪12 min walk‬
  • Carlisle Castle
    ‪12 min walk‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Iron/ironing board
Wardrobe
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)

Highlights

Heating
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Iron/ironing board
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(20 reviews)

Highlights

Heating
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Iron/ironing board
Wardrobe
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
Free minibar items
LED TV
Hairdryer
Bathrobes
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free minibar items
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

About the area

Carlisle

At Carlisle Station Hotel, Sure Hotel Collection by BW you'll be within just a 15-minute stroll of Carlisle Cathedral and AMF Bowling. Highlights at this Victorian hotel include a restaurant and in-room LED TVs. .Main Bar is the hotel's own pub. 54 square feet (5 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. English breakfast is available at weekends between 7:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute walk of this 3-property class Carlisle hotel include The Sands Centre and Carlisle Castle.

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.7 km
  • The Sands Centre - 12 min walk - 1.1 km
  • Carlisle Castle - 12 min walk - 1.1 km
  • Brunton Park - 19 min walk - 1.6 km
  • Carlisle Racecourse - 6 min drive - 4.3 km

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle (NCL-Newcastle Intl.) - 79 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Woodrow Wilson (Wetherspoon) - ‬2 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬2 min walk
  • ‪Nando's - ‬2 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Victorian hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 54 square feet (5 square metres) and includes conference space. The business-friendly Carlisle Station Hotel, Sure Hotel Collection by BW also features coffee/tea in common area, express check-out, and discounted use of a nearby fitness facility. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Conference rooms
  • 54 sq ft of conference space
  • 5 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Carlisle Station Hotel, Sure Hotel Collection by BW offers 70 accommodations with coffee/tea makers and a hairdryer. 32-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.

Languages

English

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4.2 out of 5, Very good, 1,003 reviews
The price is AU$216
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 12 per day)
  • Limited on-site parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brasserie Breakfast Room
  • Main Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 per person
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Frequently asked questions

Is parking available at Carlisle Station Hotel, Sure Hotel Collection by BW?

Yep, Carlisle Station Hotel, Sure Hotel Collection by BW has a self car park for GBP 12 per day. Onsite parking is limited.

How much does it cost to stay at Carlisle Station Hotel, Sure Hotel Collection by BW?

As of 24 June 2025, prices found for a 1-night stay for 2 adults at Carlisle Station Hotel, Sure Hotel Collection by BW on 6 July 2025 start from AU$138.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Carlisle Station Hotel, Sure Hotel Collection by BW serve breakfast?

Sure does, English breakfast is available at weekends from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, Carlisle Station Hotel, Sure Hotel Collection by BW does not offer an airport shuttle service.

Is there a bar or restaurant at Carlisle Station Hotel, Sure Hotel Collection by BW?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Carlisle Station Hotel, Sure Hotel Collection by BW?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Carlisle Station Hotel, Sure Hotel Collection by BW?

Dogs are welcome at Carlisle Station Hotel, Sure Hotel Collection by BW, with food and water bowls on offer.

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 257 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 198 out of 1000 reviews
Rating 4 - Poor. 121 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

GARTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 2 nights in Mar 2025

4/10 Poor

Ben

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

VERY dated and tired room

very tired room and hotel, bed was 2 singles pushed together. Bathroom was from the 80s and water pressure was like a watering can
Stayed 2 nights in Mar 2025

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very friendly and helpful
Stayed 2 nights in Mar 2025

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girl at the reception very helpful with the car park in general very nice wee hotel
Stayed 1 night in Mar 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Edina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always,very helpful and accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Station Hotel purely because of its proximity to the railway station but found it such an enjoyable experience that we are already planning a return visit. It is an old building, part of the historic centre of the city, and at the moment there is a certain amount of traffic disruption because of a genera[ upgrading of the area but we were not ina car and were not effected by this, Very friendly, helpful staff bit on the desk and around the hotel. Tajnk you for a lovely visit.
Stayed 1 night in Mar 2025

6/10 Okay

Gareth

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Carlisle central next to station and csr parking

Once again I arrived fairly late and left relatively early so only had contact with 3 staff around reception who were all great. The room was roasting when I got in (not a complaint as the radiators were easy to control and better than being the other way round. No remote for the TV and being late I couldn't be bothered to ask. The bathroom was very tired and could do with modernising. Hotel is right next to the station in the the centre of town so very convenient with paid parking next to the hotel too.
Stayed 1 night in Mar 2025

10/10 Excellent

Eric, Poulton-le-Fylde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Excellent hotel, and next to the train station.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen, Kendal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and a comfy bed.
Stayed 1 night in Mar 2025

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Anita

Travelled with partner
Liked: Staff & service
Great location. However the bathroom is in need of updating bed very hard. Was not happy being woke at 7 am with the bins being emptied under my window.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Lack of decent eating establishments nearby.... But that isn't the hotel's fault
Stayed 1 night in Feb 2025

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Tropical in Carlisle!

Stayed here some years ago, hotel much improved but please turn the heat down!
Stayed 1 night in Feb 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Lobely staff toom hotel outside lots of prople hanging around
Stayed 1 night in Feb 2025

6/10 Okay

angus

Business traveller
Disliked: Amenities
Hotel staff did not advise the car park next to the hotel .. if parking up for the evening and following morning its tariff is done daily so for an overnight stay it’s going to cost £25 …
Stayed 1 night in Feb 2025

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Malcolm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good..

Really good - only downside was getting salad with my cooked breakfast !
Stayed 1 night in Jan 2025