"The property was a convenient location. It was very basic but good value for money for a one night stay. The room was extremely basic didn’t have a so ... " More
29 Feb. 2024 by Johns
Hi Lorelle,Thank you for choosing fernleaf motel.We are glad that you enjoyed our serviceThank you for your valuable words.Hope to see you again,Regards
17 Jan. 2024 by Johns
Hi Dennis,Thank you for choosing Fernleaf motel.We are glad that you are enjoyed your stay with us.Hope to see you again.Thank you for the lovely Review.
27 Apr. 2021 by Johns Jose
Hi There, Thank you for your valuable time and lovely review. We will consider your suggestion. Hope to see you again. Kind Regards
28 Jan. 2019 by Willie
Pleased you enjoyed your stay. Thank you for your review
1 Jan. 2018 by Cherie and Willie
So pleased you enjoyed your stay with us. Thank you for the feedback it is much appreciated
by Owner
Thank you for your review, if I may I would like to reply to some of your points. A bonus we have here is Netflix is free as is unlimited WIFI. We have a bathmat in the shower, so I am unsure what you expect in a shower room as in flooring. We have geothermal heating that is in all rooms therefore electric blankets are unnecessary. There are spare blankets in the room as well. Many people say how lovely the room is and don't mind the privacy they get being behind our other units beside the mineral pool, we feel the tarriff reflects what is on offer in that particular studio unit. I am disappointed to receive your review and I am sorry the room wasn't comfortable for you. Regards Wendy
by Owner
Thank you for your review. I would like to know which shower had no cold setting, that seems extremely important and needs urgent attention. I am pleased you and your family enjoyed the pool and spacious rooms. Kind regards Wendy
Fernleaf Motel offers its guests express check-out. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This 3-star Rotorua motel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Fernleaf Motel offers 7 accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Accommodations at this 3-star motel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. This Rotorua motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 32-inch flat-screen televisions come with digital channels. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Special check-in instructions:
There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Ambassador Thermal Motel - 1101 Hinemaru Street, Rotorua, 3040]. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Ambassador Thermal Motel - 1101 Hinemaru Street, Rotorua, 3040
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.