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Barceló Costa Ballena Golf & Spa

4.0 star property

Photo gallery for Barceló Costa Ballena Golf & Spa

Exterior
Lobby
Minibar, in-room safe, desk, blackout curtains
Lounge
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$162
includes taxes & fees
21 June - 22 June

Explore the area

View map
Urb. Costa Ballena. Avenida Reina Sofia, s/n, Costa Ballena, Rota, Cadiz, 11520
  • Place, Costa Ballena Ocean Golf Club
    ‪8 min walk‬
  • Place, Playa Agua Dulce
    ‪18 min walk‬
  • Place, Ballena Beach
    ‪4 min drive‬
  • Airport, Jerez de La Frontera (XRY)
    ‪39 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, blackout curtains

Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • Golf view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room (Golf)

Minibar, in-room safe, desk, blackout curtains

Double Room (Golf)

  • Golf view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (Familiar Use)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Familiar Use)

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Golf view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room (Spa)

Minibar, in-room safe, desk, blackout curtains

Double Room (Spa)

  • Golf view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

  • Golf view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (Familiar Use)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Familiar Use)

  • Golf view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (Familiar Use)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Familiar Use)

  • Golf view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite, Hot Tub (with outdoor hot tub)

A bedroom with a bed, bedside tables, a chair, and a desk.

Junior Studio Suite, Hot Tub (with outdoor hot tub)

  • Golf view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite

A bedroom with a bed, bedside tables, a chair, and a desk.

Junior Studio Suite

  • Golf view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

About the area

Rota

A family-friendly stay in Rota awaits you at Barceló Costa Ballena Golf & Spa. You'll be 1.9 km (1.2 mi) from Ballena Beach and 6.4 km (4 mi) from Corrales of Rota. Highlights at this beachfront hotel include 3 outdoor swimming pools, a full-service spa and a restaurant. .A relaxing visit to U-spa can include hot stone massages, Swedish massages and detox wraps along with access to the sauna and hot tub. The buffet restaurant, Restaurante Albatros, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site gym, Turkish bath/hammam and sauna. Meeting rooms and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a children's swimming pool. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of a free beach shuttle. .Sights within a 20-minute drive of this 4-property class Rota hotel include Luna Castle and Barbadillo Winery.

What's nearby

  • Costa Ballena Ocean Golf Club - 8 min walk - 0.7 km
  • Playa Agua Dulce - 18 min walk - 1.6 km
  • Playa de las Tres Piedras - 4 min drive - 2.2 km
  • Ballena Beach - 4 min drive - 2.2 km
  • Naval Station Rota - 9 min drive - 7.6 km

Getting around

  • Puerto de Santa María Station - 21 min drive
  • Jerez de La Frontera (XRY) - 40 min drive

Restaurants

  • ‪Venta Las Tinajas - ‬7 min drive
  • ‪La Tapería De Mirian - ‬9 min drive
  • ‪Restaurante Venta El Pinar - ‬7 min drive
  • ‪Budha Candor - ‬8 min drive
  • ‪chinini beach - ‬8 min drive

About this property

Barceló Costa Ballena Golf & Spa

Some rates at Barceló Costa Ballena Golf & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. At Barceló Costa Ballena Golf & Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a seasonal outdoor pool and a health club. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Rota hotel is smoke free.

  • 228 guestrooms or units
  • 2 levels
  • 5 buildings
  • Conference rooms
  • Built in 2005
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Barceló Costa Ballena Golf & Spa offers 228 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Rota hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

U-spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Similar properties

2 outdoor pools, pool umbrellas, pool loungers
Hotel Best Costa Ballena
Chipiona
  • Pool
  • Spa
  • All inclusive plans available
  • Kids’ pool
4.3 out of 5, Excellent, 270 reviews
The price is AU$272
includes taxes & fees
21 June - 22 June
Hotel Best Costa Ballena

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 10 metres
  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Covered parking on site (EUR 18 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Albatros

Things to do

  • 27-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Horseback riding/rentals
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dining table
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 2005
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Limited room service
  • Minibar
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The Junior Suite room type is accessible by 1 flight of stairs. The Junior Suite With Hydromassage Bathtub room type is accessible by 1 flight of stairs.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Covered self-parking fee: EUR 18 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barceló Costa Ballena Golf
Barcelo Costa Ballena Golf And Spa
Barceló Costa Ballena Golf Hotel
Barcelo Costa Ballena Golf Hotel Rota
Barceló Costa Ballena Golf Hotel Rota
Barceló Costa Ballena Golf Rota
Barcelo Costa Ballena Hotel
Barcelo Costa Ballena Spa
Barceló Costa Ballena Golf Spa
Barcelo Costa Ballena & Rota
Barceló Costa Ballena Golf & Spa Rota
Barceló Costa Ballena Golf & Spa Hotel
Barceló Costa Ballena Golf & Spa Hotel Rota

Frequently asked questions

What is the cancellation policy at Barceló Costa Ballena Golf & Spa?

Barceló Costa Ballena Golf & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Costa Ballena Golf & Spa?

As of 20 June 2026, prices found for a 1-night stay for 2 adults at Barceló Costa Ballena Golf & Spa on 21 June 2026 start from AU$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Costa Ballena Golf & Spa?

Yep, Barceló Costa Ballena Golf & Spa has a covered self car park for EUR 18 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Barceló Costa Ballena Golf & Spa?

Yep, Barceló Costa Ballena Golf & Spa is a short 11-minute walk from Playa Agua Dulce. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Barceló Costa Ballena Golf & Spa?

Yep, U-spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Barceló Costa Ballena Golf & Spa have a pool?

Barceló Costa Ballena Golf & Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May to October.

What luxury perks are available at Barceló Costa Ballena Golf & Spa?

Barceló Costa Ballena Golf & Spa features 3 outdoor pools, a full-service spa and a health club.

What makes Barceló Costa Ballena Golf & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Barceló Costa Ballena Golf & Spa.

Is Barceló Costa Ballena Golf & Spa family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Barceló Costa Ballena Golf & Spa is a hit with families.

Does Barceló Costa Ballena Golf & Spa serve breakfast?

Sure does, buffet brekkie is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Barceló Costa Ballena Golf & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Barceló Costa Ballena Golf & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Costa Ballena Golf & Spa?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Barceló Costa Ballena Golf & Spa?

No, only service animals are allowed.

Is there a golf course on site at Barceló Costa Ballena Golf & Spa?

There is a golf course next to Barceló Costa Ballena Golf & Spa.

Barceló Costa Ballena Golf & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 147 out of 323 reviews
Rating 8 - Good. 132 out of 323 reviews
Rating 6 - Okay. 31 out of 323 reviews
Rating 4 - Poor. 8 out of 323 reviews
Rating 2 - Terrible. 5 out of 323 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jevon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing! The whole trip was excellent. We had issues with our lights but they always sent someone quickly to address it!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good hôtel confort and very Good service!
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Emmanuel

Liked: Staff & service, amenities, property conditions & facilities
Resort like hotel in a golf community proximal to the beach. Staff was helpful, parking is ample and easy.
Stayed 2 nights in May 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Acceptable for business stay

Restaurant was buffet style and above average. Staff was pleasant and helpful. AC in the room was underwhelming and non existent at some times causing me to awake in the middle of the night sweating. The rooms were clean and presentable.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We stayed one night half board and we really enjoyed it. Asian buffet for dinner was excellent. Bed was comfy and it was quiet. Just what we wanted. Will be back for sure.
Stayed 1 night in May 2023
Verified

6/10 Okay

maria

Liked: Cleanliness
Nice hotel with big room near the golf course but needs improvement as the air condition and the hair dryer did not work for example
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Joselito

Average
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed that pools were closed. Needs some exterior maintenance. But all in all would refer to a friend
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Eric

Liked: Staff & service
There was no live entertainment at all.
Stayed 1 night in May 2024
Verified

2/10 Terrible

Ludovic

Liked: Cleanliness
I understand that it was February, but the hotel was really not welcoming. The weather was nice, but there was not really any table and chairs outside apart a few in front the main area. The swimming pool was closed, what it's normal for February, but with a fence around it. It really looks terrible! At some point, it was sunny and I wanted to work outside, there was not table and chair near our bedroom where the wifi signal was good, so we had to choice that going where we can find some table and chairs outside the bar and the reception area, where the wifi signal was very inconsistant. I can see on my laptop that there was another wifi signal for the events, that one appeared to be strong and good. I asked to the reception if there was a way for them to give me the code as the general wifi was not keeping cutting and I can't sit near our bedroom where there was not table and chair outside, the person at the reception replied frankly: NO, it's not possible. I was not happy and he told me he was going to ask his manager. I came back 10 mins later, nothing, it was clear that he didn't ask... I expressed very clearly how I was disappointed not necessary about the weak wifi signal, but more about the fact that the staff at the reception was clearly ignoring us, they even didn't pretend. I was told that someone from management will get back to us, we left the following day and nobody came back to us. Extremely disappointed. Also, if you've got children, it's not a family hotel!
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Paramjot

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If the very helpful Concha had not been at this hotel then the stay would have had a minus figure for a review. Concha’s hard work and conscientiousness was limited by the people around her. The reception desk was mostly helpful but some not: 1. On enquiry about the semi-inclusive option Nadia told me it was available only to group bookings. A later enquiry directed at another clerk explained the daily rate and minimum requirement of a 7 night subscription. 2. We had repeated issues with vegetarian meals - Nadia was short and unhelpful. Daily restaurant issues - unsuitable for vegetarian All standard options were for non-veg. I had to make a request every morning. 1. Some days I had just a salad. 2. Given a plate of uncooked bland tofu. 3. plant-based burger and other plant-based items with a few veg. 4. wraps with roasted vegetables and bland tofu but no seasoning whatsoever. 5. One day reception told me that it was not possible to cater for a vegetarian. 6. One good meal - lasagne It was very much a a luck of the draw on who was at reception and who was in the kitchen. Hotel Room -AC did not work (fixed on day 2) but very ineffective. The room was warm; no option to adjust the AC controls. Suitability for families? Kids club is seasonal. nothing for young children to do. If you have a car you could find activities; without a car you could easily spend Euro100 per day on taxi alone. Restaurant opens at 7.30pm - too late for young children.
Stayed 7 nights in Oct 2024
Verified

8/10 Good

Bitte

Liked: Cleanliness, staff & service, property conditions & facilities
Frukost ok men buffén på kvällen vill jag inte rekommendera
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Florbela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo e staff simpático.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. Solo Los restaurantes famosos del hotel solo abren en finde.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

VANESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia para un familia. Zona tranquila, el hotel muy bien.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax

Nos gustó todo, la playa muy bien a 10 mnt andando, el hotel fabuloso y ROTA fantastica
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choix de l'hôtel hors cadix, très bonnes prestations, pas adaptées à notre séjour mais valeur sûre .
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel recomendable

Hotel bueno, cómodo entorno agradable, comida excelente
Stayed 5 nights in Aug 2024
Verified

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Es la tercera vez que me alojo en este hotel, y en esta ocasión la experiencia no ha sido tan positiva como en las dos ocasiones anteriores. A nuestra llegada nos anunciaron que éramos los clientes VIP del día y tendríamos unas amenities en la habitación. Cuando llegamos a la habitación, había una bolsa de patatas fritas y una de almendras del minibar encima de una repisa, acompañadas de una carta de la Dirección del hotel. Esas eran las amenities por ser VIP. Habría sido mejor no hacer nada, la verdad. Al comunicarlo al responsable como feedback constructivo, tomaron nota, pero tampoco hicieron nada al respecto. La calidad del buffet ha bajado mucho. El tomate triturado era de lata a granel, la leche sin lactosa tenías que calentártela tú mismo en el microondas porque los camareros no servían nada en la mesa, y los productos sin gluten estaban todos metidos en una cesta a modo de revoltijo, abiertos y con papel de film como si fueran de uso particular. Una vergüenza para ser un Barceló de 4 estrellas. Al comentarlo al encargado del comedor, su respuesta fue: así es como se hace aquí. Y se quedó tan tranquilo. Cada vez que alguien de las habitaciones colindantes salía de su habitación, nuestras camas vibraban como si hubiera un terremoto. También lo comunicamos para que Mantenimiento revisara las puertas, pero nada se hizo al respecto. Las instalaciones están bien, y siempre fue un hotel agradable, pero claramente la dirección y gestión ha cambiado, y no está a la altura.
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Pedro Miguel

Liked: Property conditions & facilities, room comfort

Hotel 4* próximo da praia com qualidade.

Hotel com ótima piscina, bom pequeno almoço com variedade e diversidade, localizado próximo da praia, acessível a pé. Próximo também de locais de interesse para alimentação, como supermercado, restaurante e café. Próximo também de área de serviço para abastecimento e lavagem da viatura.
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

rondreis van andalusie

goed hotel vlak bij golfterrein, goed ontbijt en avondeten
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones amplias y muy limpias, buenas vistas al campo de golf y excelente atención de todos los trabajadores del hotel. Lo único malo es que el parking que estaba completamente vacío era de pago, un detalle que no nos gustó para una cadena de hoteles del nivel de Barceló. El desayuno tipo buffet tiene gran variedad y calidad
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

inmaculada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sobresaliente

Me he alojado fue ra de temporada y el descanso está asegurado. Habitación super amplia con cama muy cómoda y 3 almohadas a elegir según gusto. Se ve todo muy nuevo En definitiva, togo genial y del 10
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Moisés

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camas muy cómodas, personal agradable, competente y resolutivo. Habitación espaciosa con terraza, tranquilidad (mitad de Octubre 2023). Las instalaciones geniales, puedes disfrutar de piscina, gimnasio, circuito termal (20€ x 90min). Servicios de restauración geniales.
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Karl

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Das Hotel hat unsere Erwartungen leider nicht erfüllt. Im Zimmer angekommen waren diverse Mängel vorhanden (Klospülung defekt, die Beleuchtung fiel aus, Betten bewegten sich hin und her da auf Rollen, Klimaanlage könnte nicht geregelt werden, etc.). Der „Front Desk“ war mitsamt das unfreundlichste und arroganteste das wir auf unsere 10 tägigen Reise getroffen haben und hat erst mit Nachdruck auf Beschwerden reagiert. Wir geben dieses Hotel definitiv keine 4 Sterne.
Stayed 2 nights in Oct 2023