4.1 out of 5

"This is a really relaxing place to stay. Unfortunately I was there for work, so couldn't take advantage of the whole experience. The only negative wa ... " More

By a verified traveller on Sun 12 Aug 2018

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Hotel Description

At Rosslyn Bay Resort you'll be within just a 10-minute stroll of Rosslyn Bay and Keppel Bay Marina. Highlights at this aparthotel include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

You can enjoy a TV with cable channels, and each apartment features WiFi, a coffee/tea maker, and free newspapers. A kitchenette comes equipped with a fridge and a microwave, and room service is also available. A ceiling fan, a hairdryer, and free toiletries are also available.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. The restaurant, Beaches Restaurant, is open for breakfast, lunch, and dinner. For a drink, you can stop by the aparthotel's own bar/lounge. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. On weekend mornings cooked-to-order breakfast is served between 7:30 AM and 11:30 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 3.5-star Rosslyn aparthotel include Yeppoon Beach and Capricorn Coast Visitor Information Centre.

Budget Studio Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max
AU$145 per night

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

1 Bedroom Spa Bungalow

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Studio

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Rosslyn Bay Resort ratings based on 167 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Rosslyn Bay Resort

Everyone (84) Couples (50) Family (33)
5 out of 5
Right across from the beach and marina around the corner. Servo, fresh seafood shop and restaurant all very close

Posted by on 17 Mar. 2019

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5 out of 5
Perfect Location for our needs. Bar was well stocked with great selection and pool area was relaxed and refreshing

Posted by on 23 Feb. 2019

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5 out of 5
Great location at a good rate. Very clean rooms and surroundings.

Posted by on 1 Jan. 2019

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5 out of 5
Nice and comfortable rooms, good location. Friendly staff, good service.

Posted by on 13 Dec. 2018

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5 out of 5

Posted by on 18 Nov. 2018

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4 out of 5
Hotel was great very friendly staff. Is a great place to stay. Food wasn’t nice this was the only downfall.

Posted by on 15 Nov. 2018

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2 out of 5
Old and tired: It seems we scored a unit in an older section. Maintenance clearly not a priority. For example, the bedroom door couldn’t be opened from the outside if the door had been closed. Won’t be staying again. Poor value.

Posted by on 27 Sep. 2018

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2 out of 5
When booking (7 rooms, most for 2 nights) early check in was requested, we were there for a wedding and needed somewhere for hair and makeup to be done. We were not told until 2 days before when we called to confirm that 'sorry there is nothing we can do, you can't check in early'! One of the guests called 76 hours before check in and wanted to cancel a room and was told that 30 days notice had to be given to cancel! The resort charged mine and other guests in our booking's credit cards 2 days before even checking in! When I checked in I asked why this had happened and they stated 'incase you didn't turn up!' I told them this was not good enough and was not right, also explained I wanted to pay from a different card or even cash and they replied with 'too bad, it's in our policy'. Upon entering one of the beach front apartments it smelt heavily of bleach, was so strong every window had to be opened to stay in the room. In the same Room the shower was broken and when the taps were turned on more water came from the tap part than the shower head! The stair corridor to this room was very uninviting and smelt very musty! In another room when you turned the taps on for the shower or spa the water came out of the wall!! When I informed reception of this they didn't seem to care. The breakfast food was decent, very small portions for the price! Coffee took forever to come, we were almost finished meals before they were delivered. I will never stay here again mor would I recomend!!

Posted by on 26 Sep. 2018

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1 out of 5

SAFETY ISSUES

This is the worst resort that i have ever stayed at. Last Friday my family checked into a room with a spa in it. We had settled in, unpacked and had filled the spa and turned it on. We then get a knock on the door from the manager/proprietor letting us know that plumbers were there to fix the leaking spa. We then found out that the spa pump was located in the main bedrooms wardrobe and the water from the spa had leaked out of the spa pump and wet the carpet in the wardrobe. The worst thing though was that the pump was connected up using a double adapter and it was sitting in a puddle of water - We could have been electrocuted! After arguing with the manager about why we were not told about this issue at check-in we finally agreed to move to another room. This next room had no hot water, three of the dining room chairs were so wobbly that it was unsafe to sit on them and the TV in the bedroom was connected up using an extension cord and adapter that hung so low that any kid could have accessed it. The lack of concern with regards to my family's safety was the most distressing thing, the manager was more concerned about the plumbers needing to wait than turning off the electricity etc. Both he and his wife on reception knew about the issue before we checked in and yet did not tell us about it! We ended up leaving the resort that same afternoon, absolutely disgusted in their commitment to safety and the quality of the rooms. I DO NOT recommend this place!

Posted by on 30 Aug. 2018

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1 out of 5

Apartment

Was not cleaned. Beds were slept in And was a mess and took 3 hr for them to clean it. Had to ask twice for them to clean it

Posted by , from yeppoon on 26 Aug. 2018

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, spa services, and tour or ticket assistance are also featured at Rosslyn Bay Resort. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Rosslyn aparthotel.

  • 44 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rockhampton, QLD (ROK) (49.9 km / 31 mi)
  • Parking: Free self parking

Room Amenities

Rosslyn Bay Resort offers 44 forms of air-conditioned accommodation with free newspapers and coffee/tea makers. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and a hairdryer. This Rosslyn aparthotel provides wireless Internet access for a surcharge. Cable televisions are provided. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 7:30 AM and 11:30 AM.

Beaches Restaurant – This beachfront restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM.

The front desk at this property is open daily from 8 AM - 5 PM.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 22 for adults, and AUD 10 and AUD 10 for children (approximately)
  • Fee for in-room wireless Internet: AUD 0 per night (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 15.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rosslyn Bay Resort