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Critchley Hackle

3.0 star property

Photo gallery for Critchley Hackle

Lake
Breakfast, lunch, dinner and brunch served
Luxury Lakeside Room
Royal Suite | Bathroom
Breakfast, lunch, dinner and brunch served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
585 Teding Van Berkhout Street, Dullstroom, Mpumalanga, 1110
  • Place, Wild About Whiskey
    ‪13 min walk‬
  • Place, Dullstroom Nature Reserve
    ‪6 min drive‬
  • Place, Verlorenvlei
    ‪30 min drive‬

Room options

View all photos for Luxury Lakeside Room

Luxury Lakeside Room

Luxury Lakeside Room

  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Tower Room

Tower Room

Tower Room

  • Lake view
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite

Royal Suite | Living area

Royal Suite

  • Lake view
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for 1 Bedroom Chalet

1 Bedroom Chalet

1 Bedroom Chalet

  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

2 Bedroom Chalet

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

About the area

Dullstroom

A family-friendly stay in Dullstroom awaits you at Critchley Hackle. You'll be within a 15-minute walk of Wild About Whiskey and 2 km (1.2 mi) from Dullstroom Nature Reserve. Highlights at this hotel include in-room washers/dryers, fireplaces and furnished patios. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, free pool cabanas and pool loungers. Business amenities include a meeting room, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 10 AM. There's also free valet parking, along with the convenience of an area shuttle. .Places within a 30-minute drive of this 3-property class Dullstroom hotel include Dullstroom Bird of Prey & Rehabilitation Centre and Verlorenvlei.

What's nearby

  • Wild About Whiskey - 13 min walk - 1.2 km
  • Dullstroom Bird of Prey & Rehabilitation Centre - 4 min drive - 3.4 km
  • Dullstroom Nature Reserve - 6 min drive - 3.0 km
  • Verlorenvlei - 30 min drive - 19.3 km

Getting around

  • Johannesburg (JNB-O.R. Tambo Intl.) - 157 min drive

Restaurants

  • ‪Mrs Simpsons - ‬5 min walk
  • ‪The Coachman Restaurant - ‬3 min walk
  • ‪Seattle Coffee Company - ‬6 min walk
  • ‪Duck and trout - ‬20 min walk
  • ‪The Rose Cottage - ‬3 min walk

About this property

Critchley Hackle

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business centre and a meeting room are available.

WiFi and wired Internet are free in public spaces. An outdoor pool, a library, and a terrace are also featured at the family-friendly Critchley Hackle. Self parking and valet parking are free.

This 3-star Dullstroom hotel is smoke free.

  • 22 guestrooms or units
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Critchley Hackle offers 22 air-conditioned accommodations with fireplaces and washers/dryers. Rooms open to furnished patios. This individually decorated accommodation has separate sitting areas. Select Comfort beds feature premium bedding. Premium satellite televisions are provided.

Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: ZAR 70 to 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Fishing
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fireplace
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Critchley Hackle

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately ZAR 70 to 150 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Urban Hip Critchley Hackle
Urban Hip Critchley Hackle Dullstroom
Urban Hip Hotels
Urban Hip Hotels Critchley Hackle
Urban Hip Hotels Critchley Hackle Dullstroom
Urban Hip Hotels Critchley Hackle Hotel Dullstroom
Urban Hip Hotels Critchley Hackle Hotel
Critchley Hackle Hotel Dullstroom
Critchley Hackle Hotel
Critchley Hackle Dullstroom
Critchley Hackle Hotel
Critchley Hackle Dullstroom
Critchley Hackle Hotel Dullstroom

Frequently asked questions

What is the cancellation policy at Critchley Hackle?

Critchley Hackle offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Critchley Hackle?

Yep, Critchley Hackle has a free self car park and free valet parking.

Does Critchley Hackle have a pool?

Critchley Hackle has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What makes Critchley Hackle a romantic place to stay?

Garden-view dining and a lounge bar, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Critchley Hackle.

Is Critchley Hackle family-friendly?

You bet! With amenities such as supervised childcare, laundry facilities and a BBQ, it's no surprise that Critchley Hackle is a hit with families.

Are there hot tubs in the rooms at Critchley Hackle?

No, but there are deep-soaking baths in the guestrooms.

Does Critchley Hackle serve breakfast?

Sure does, cooked-to-order brekkie is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Critchley Hackle?

No, Critchley Hackle does not offer an airport shuttle service.

Is there a bar or restaurant at Critchley Hackle?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Critchley Hackle?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Critchley Hackle?

No, pets and service animals are not allowed.

Critchley Hackle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 36 reviews
Rating 8 - Good. 13 out of 36 reviews
Rating 6 - Okay. 4 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay

We were greeted on arrival by the owner, who was extremely welcoming and hospitable. The room was extremely spacious and well appointed and the breakfast excellent. Dullstroom is evidently the highest town in South Africa at well over 2000 metres above sea level. As such it is somewhat cooler than most of the country and provided a welcome respite. We would have no hesitation in recommending Critchley Hackle and hope to return ourselves next year.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Martin

Liked: Staff & service
Disliked: Property conditions & facilities

Mooi authentiek

Wij waren 20 jaar geleden ook op deze locatie als koppel, Nu met onze dochter. Er is werkelijk niet veranderd in 20 jaar, war enerzijds een mooie herinnering gaf maar anderzijds enige upgrade was wenselijk geweest. Onze komst was blijkbaar over het hoofd gezien vandaar dat veel geïmproviseerd moest worden om warm water te krijgen en bedden alsnog op te maken. Open haard werkte nog niet . Deze locatie is werkelijk fantastisch gelegen maar verdiend een update !!
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Spent 1 night, room clean, bed comfortable. Cold at night and fire was lit in room. Electric blankets provided. Meals tasty. Staff helpful. No wifi
Stayed 1 night in May 2017
Verified

6/10 Okay

CP

Disliked: Property conditions & facilities
Although the setting is beautiful, the hotel appears worn down and needs attention. The room, supposed to be a superior room, was shabby and is badly in need of a proper upgrade.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and kindly stay here! Ideal for a stop and go
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel close to Birdlife annual meet

Stayed one night because of unexpected day trip to Vic Falls. Booked it late. Friendly receptionist. Great room/suite. Had drink at bar then went out for dinner. Packed breakfast ready for early departure next morning. Looked like a great place to relax but no time!
Verified

8/10 Good

Nettie

Liked: Staff & service, property conditions & facilities, room comfort

Beautiful area.

The area, buildings, environment, nature, garden, restaurant all beautiful....however: the carpets in the room really need to be cleaned. I also requested a room with aircon and a king sized bed, however, we got a room without aircon, and two queen sized beds pushed together.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Lovely accomadation with friendly staff. Great local activities and local restaurants.
Verified

10/10 Excellent

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!!
Verified

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquil in harmony with countryside

Dinner I thought was expensive but delicious. R250 would have been better. Relish white crisp cotton sheets nice decor lovely setting tasteful decor and free breakfast. Will definately be back.
Verified

6/10 Okay

Abel Jacobus

Liked: Staff & service, room comfort
Disliked: Cleanliness

Still a diamond, but needs to be cleaned

I have previously stayed at this hotel a couple of years ago and the look and feel was fantastic! not much has happened since then, rooms ect are still the same. One can see that no upgrades have been done in years.
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderfully relaxing visit. Everything was great from the warm hospitality of the staff to the elegant comfort of the accommodation.
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed quality stay

Very good with excellent setting, ambiance, classy relaxed background music, good food and service.
Verified

6/10 Okay

Carey-Anne

Liked: Cleanliness, room comfort
For the price and the star rating I expected much more. The bathroom was very small and needs maintenance. The paint on the ceiling in the shower is peeling. There was no room service available as we were told and when we visited the bar later in the evening there was no service so we left and went somewhere else.
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empfehlenswerte Unterkunft auf dem Weg zum Krüger

Stimmige Zimmer, sogar mit Cheminée, dieses wurde am frühen Abend eingefeuert! Zimmer mit Seeblick haben einen direkten Ausgang zu einer schönen Terrasse. Sehr gutes Abendessen (empfehlenswert)und Frühstück in einem schönen wintergartenähnlichen Raum. Ausgezeichnetes "home made muesli":-), man gab uns sogar einige abgepackte Portionen zum Abschied mit!
Verified

8/10 Good

Laura-Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with friendly staff

We stayed the night for our wedding anniversary, they sent a bottle of champagne to our room, this was a wonderful gesture.The room was warm and comfy and a beautiful view of the dam.Breakfast was amazing. Staff were super friendly
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Satisfed guest

We had a warm and cosy winter stay over between Mpumalanga and JHB. We had a good breakfast looking out over the picturesque fishing dam. There was an issue with our Hotels.com booking, however the hotel management fixed this quickly for us.
Verified

10/10 Excellent

Nicci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely setting, so peaceful!

Very tranquil hotel. Nice and close to town too, so you can walk everywhere.
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"England" in Afrika

sehr gemütlich, alles tipp-topp auf dem Weg zum Kruger Park
Verified

8/10 Good

Jeanine

Liked: Cleanliness, property conditions & facilities, room comfort
Critchley Hackle is beautiful.
Verified

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idyllische Lage an einem Fischteich

Um einen grossen Teich angelegte sehr hübsche Cottages mit Kamin und Heizdecke im Bett. Genügend Parkplätze hübsches Restaurant mit ordentlicher Küche (Auswahl zwischen 2 Menüs). Frühstück sehr gut und reichhaltig. Für einen Zwischenstopp oder auch zwei drei Tage Aufenthalt sehr zu empfehlen.
Verified

10/10 Excellent

Dawie van der Merwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, great food and a beautiful setting

Professional but very personal service. The breakfast that is included is of very high quality. For all meals the chef's food is of gourmet quality. Rooms are big enough and the setting next to the dam but in the centre of the town is great.
Verified

8/10 Good

Visitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food and great service

The food and service was exceptional.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Only a one night stay. Good location- great setting next to man-made lake. Great service by all staff. Upgraded to lake-view on arrival. Food was quite good. Room perhaps need an upgrade (particularly carpets). Overall, recommend this hotel.
Verified

10/10 Excellent

Craiggers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stop-over

We broke up our trip between Kruger and Joburg with an overnight at this lovely oasis in Dullstroom and it was well worth it. Excellent service, friendly staff, superb meals and great overall design. The price was very good and the accommodation was truly top class. Would do this again for a romantic getaway.