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The Potter's Heron - A Heartwood Inn

3.0 star property

Photo gallery for The Potter's Heron - A Heartwood Inn

Restaurant
Exterior
Snug
Restaurant
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services
The current price is AU$177
includes taxes & fees
7 June - 8 June

Explore the area

View map
Potters Heron Hotel, Ampfield, Romsey, England, SO51 9ZF
  • Place, Valley Park
    ‪3 min drive‬
  • Place, Marwell Zoo
    ‪12 min drive‬
  • Place, Winchester Cathedral
    ‪15 min drive‬
  • Airport, Southampton (SOU)
    ‪21 min drive‬

Room options

View all photos for Snug

Snug

Snug

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfy

Comfy

Comfy

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Really Comfy

Really Comfy

Really Comfy

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Fancy

Fancy

Fancy

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxe

Luxe

Luxe

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Really Comfy Accessible

Really Comfy Accessible

Really Comfy Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Interconnecting Really Comfy, Fancy

Interconnecting Really Comfy, Fancy

Interconnecting Really Comfy, Fancy

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Romsey

At The Potter's Heron - A Heartwood Inn you'll be 3.5 km (2.2 mi) from River Test and 4.2 km (2.6 mi) from Sir Harold Hillier Gardens. Highlights at this hotel include in-room free WiFi, balconies and plasma TVs. .The restaurant, Potters Heron, serves British cuisine. At the hotel's own lounge bar, you can stop for a drink. 65 square feet (6 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a terrace. Full breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3-property class Romsey hotel include New Forest National Park and South Downs National Park.

What's nearby

  • Valley Park - 3 min drive - 2.7 km
  • Marwell Zoo - 12 min drive - 12.8 km
  • Winchester Cathedral - 15 min drive - 13.3 km
  • New Forest National Park - 19 min drive - 18.4 km
  • Paultons Family Theme Park - Home of Peppa Pig World - 21 min drive - 20.4 km

Getting around

  • Eastleigh Chandlers Ford Station - 6 min drive
  • Gatwick Airport (LGW) - 114 min drive

Restaurants

  • ‪Bay Leaves Larder - ‬4 min drive
  • ‪Costa Coffee - ‬8 min drive
  • ‪Hiltonbury Farmhouse - ‬4 min drive
  • ‪Bedes Lea - ‬7 min drive
  • ‪The Otter - ‬6 min drive

About this property

The Potter's Heron - A Heartwood Inn

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 6 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 65 square feet (6 square metres) and includes conference space. The business-friendly The Potter's Heron - A Heartwood Inn also features a terrace, a garden, and room service (during limited hours). Free self parking is available.

  • 58 guestrooms or units
  • Conference rooms
  • 65 sq ft of conference space
  • 6 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Terrace
  • Garden
  • Bar or lounge
  • Dining venue
The Potter's Heron - A Heartwood Inn offers 58 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on a daily basis.

Similar properties

Bar (on property)
The Cromwell Arms
Romsey
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 357 reviews
The price is AU$175
includes taxes & fees
7 June - 8 June
The Cromwell Arms

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 to 25 for adults and GBP 5 to 20 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Potters Heron

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 6 meeting rooms
  • 65 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10 to 25 for adults and GBP 5 to 20 for children
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device.

Property is also known as

Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey

Frequently asked questions

What is the cancellation policy at The Potter's Heron - A Heartwood Inn?

The Potter's Heron - A Heartwood Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Potter's Heron - A Heartwood Inn?

As of 5 June 2026, prices found for a 1-night stay for 2 adults at The Potter's Heron - A Heartwood Inn on 7 June 2026 start from AU$177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Potter's Heron - A Heartwood Inn?

Yep, The Potter's Heron - A Heartwood Inn has a free self car park.

Are there any beaches close to The Potter's Heron - A Heartwood Inn?

The closest beach to The Potter's Heron - A Heartwood Inn is Weston Hard Woolston Beach (13.9 km).

What makes The Potter's Heron - A Heartwood Inn a romantic place to stay?

Couples dining and romance packages, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at The Potter's Heron - A Heartwood Inn.

Does The Potter's Heron - A Heartwood Inn serve breakfast?

Yeah, our guests are hooked on the full breakfast here! Served weekdays from 7:00 AM to 9:30 AM and weekends from 7:30 AM to 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Potter's Heron - A Heartwood Inn?

No, The Potter's Heron - A Heartwood Inn does not offer an airport shuttle service.

Is there a bar or restaurant at The Potter's Heron - A Heartwood Inn?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Potter's Heron - A Heartwood Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Potter's Heron - A Heartwood Inn?

Dogs are welcome at The Potter's Heron - A Heartwood Inn, with food and water bowls on offer.

The Potter's Heron - A Heartwood Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 313 out of 782 reviews
Rating 8 - Good. 291 out of 782 reviews
Rating 6 - Okay. 113 out of 782 reviews
Rating 4 - Poor. 51 out of 782 reviews
Rating 2 - Terrible. 14 out of 782 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Olga

Liked: Amenities
Good position and friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay in lovely surroundings.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay !
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So quaint, great staff, beautiful hotel and surroundings!
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Jane

Liked: Cleanliness, staff & service

1 night stay

Overnight stay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable pleasant stay.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over with delicious food and friendly staff.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, quiet clean and the staff very friendly and polite.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Lovely hotel and great facilities would definitely visit again
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a visit

Great hotel another great night sleep and awesome breakfast
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and bar area.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in quiet surroundings, staff very friendly and helpful. I would recommend the hotel to anyone.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for what we paid large bedrooms and massive comfortable bed
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and friendly staff. Food was excellent and definitely stay again 😊
Stayed 1 night in Mar 2023
Verified

8/10 Good

Carla

Liked: Cleanliness, staff & service

Nice accommodations

We enjoyed a one night stay at Potters. Welcoming staff and food was very good.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and pleasant room. Very quiet location and pretty building. Friendly staff and nice bar and restaurant.
Stayed 1 night in Dec 2024
Verified

8/10 Good

tony

Liked: Cleanliness, staff & service, amenities
Lovely location
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Staff friendly and comfortable room.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plàce.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night but have stayed before still great service
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean with friendly staff
Stayed 6 nights in Mar 2024
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great friendly staff. Good Restaurant Comfy bed Nice room
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

Lovely place, modern rooms, comfy bed, great breakfast
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process and comfortable room. Friendly staff.
Stayed 1 night in May 2024
Verified

8/10 Good

Howard

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, larger than average room
Stayed 2 nights in Mar 2023