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Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

3.5 star property
Hotel with a full-service spa, near Walmart Arkansas Music Pavilion

Photo gallery for Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

Lobby
One King Bed, Non-Smoking
Lobby
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
The current price is AU$186
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
3303 Pinnacle Hills Pkwy, Rogers, AR, 72758
  • Place, Walmart Arkansas Music Pavilion
    ‪16 min walk‬
  • Place, Mercy Hospital Northwest Arkansas
    ‪19 min walk‬
  • Place, Pinnacle Hills Promenade
    ‪2 min drive‬
  • Airport, Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪17 min drive‬

Room options

View all photos for King Room, Accessible

King Room, Accessible

King Room, Accessible

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

One King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Living area

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

LED TV, pay films

Premier Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, Two Double Beds, Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Premier Suite, Two Double Beds, Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 52 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay films

Suite, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay films

Suite, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay films

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Suite, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

LED TV, pay films

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Allergy Friendly

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Allergy Friendly

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Allergy Friendly

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Allergy Friendly

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Corner

Premium Suite, 2 Double Beds, Corner

Premium Suite, 2 Double Beds, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Private bathroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite One King and One Sofa Bed Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Suite One King and One Sofa Bed Corner

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Suite One King and One Sofa Bed Non-Smoking

9.2 out of 10
Wonderful
(74 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite Two Double and One Sofa Bed Corner

LED TV, pay films

Deluxe Suite Two Double and One Sofa Bed Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Spa Tower Corner Suite - 1 King

VIP

Spa Tower Corner Suite - 1 King

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two-Room Corner Suite With 2 Double Beds

  • Sleeps 6

2 Room Suite-2 Double Beds

  • Sleeps 6

Double Suite - Allergy Friendly

  • Sleeps 6

Two-Room Corner King Suite

  • Sleeps 4

2Rm Hospitality Ste-1 King Bed-Micro/Frig

  • Sleeps 4

View all photos for Two-Room King Suite

Living area

Two-Room King Suite

  • Sleeps 4

King Suite - Allergy Friendly

  • Sleeps 4

Two-Room Presidential King Suite

  • Sleeps 2

Mobility Access One Bedroom Two Double Suite with Tub

  • Sleeps 6

Mobility Access One Bedroom Two Double Suite with Roll in Shower

  • Sleeps 6

Mobility Hearing Access One Bedroom Two Double Suite with Tub

  • Sleeps 6

Mobility Access One Bedroom King Suite with Tub

  • Sleeps 4

Mobility Access One Bedroom King Suite with Roll in Shower

  • Sleeps 4

Premium Two Double Suite

  • Sleeps 6

Premium King Suite

  • Sleeps 4

Premium King Corner Suite with Whirlpool

  • Sleeps 4

Premium King Corner Suite

  • Sleeps 4

Mobility Hearing Accessible Premium King Room with Roll-In Shower

  • Sleeps 4

Spa Tower King Corner Suite

  • Sleeps 4

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

LED TV, pay films

Standard Suite Two Double and One Sofa Bed Non-Smoking

9.4 out of 10
Exceptional
(49 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Large King Corner Suite

  • Sleeps 4

King Room-Mobility Accessible-Non-Smoking

  • Sleeps 4

2 Double Suite

  • Sleeps 6

2 Room Corner Premium Suite-2 Double Beds

  • Sleeps 6

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About the area

Rogers

At Embassy Suites Northwest Arkansas - Hotel, Spa & Convention you'll be within a 30-minute stroll of Walmart Arkansas Music Pavilion and Pinnacle Hills Promenade. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Cedar Creek Bistro, serves American cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, steam room and pool loungers. 42000 square feet (3902 square metres) of event facilities include 19 meeting rooms and conference space. Plus you'll find a free manager's reception, Wi-Fi in public areas and a coffee shop/cafe. Free on-the-go breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Rogers hotel include Mercy Hospital Northwest Arkansas and The Momentary.

What's nearby

  • Pinnacle Country Club - 10 min walk - 0.9 km
  • Walmart Arkansas Music Pavilion - 16 min walk - 1.4 km
  • Rogers Convention Center - 18 min walk - 1.5 km
  • Mercy Hospital Northwest Arkansas - 19 min walk - 1.7 km
  • Pinnacle Hills Promenade - 2 min drive - 1.5 km

Getting around

  • Fayetteville, AR (XNA-Northwest Arkansas Regional) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪Panda Express - ‬4 min drive
  • ‪Slim Chickens - ‬4 min drive
  • ‪Topgolf - ‬16 min walk
  • ‪P.F. Chang's China Bistro - ‬3 min drive

About this property

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

Hotel with a full-service spa, near Walmart Arkansas Music Pavilion
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Event space at this hotel measures 42000 square feet (3902 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a terrace are also featured at the business-friendly Embassy Suites Northwest Arkansas - Hotel, Spa & Convention. For a fee, parking is available.

This 3.5-star Rogers hotel is smoke free.

  • 400 guestrooms or units
  • 9 levels
  • 2 buildings
  • Conference rooms
  • 42000 sq ft of conference space
  • 3902 sq. m of conference space
  • Built in 2003
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers 400 air-conditioned accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. LED televisions come with premium cable channels and pay-per-view films. Housekeeping is provided on request.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: WiFi (USD 4.95)

Parking and transport

  • Parking on site (USD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Caffeinas Cafe
  • Cedar Creek Bistro

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 19 meeting rooms
  • 42,000 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 (rates may vary)
  • Self-parking fee: USD 15 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Hotel Spa & Convention
Embassy Suites Northwest Spa Convention
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Spa Convention

Frequently asked questions

What is the cancellation policy at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention?

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention?

As of 8 Feb 2026, prices found for a 1-night stay for 2 adults at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention on 15 Feb 2026 start from AU$186.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention?

Yep, Embassy Suites Northwest Arkansas - Hotel, Spa & Convention has a self car park for USD 15 per night. A self car park is also available, for a fee.

Is there a spa on site at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention?

Yep, there is an onsite spa at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Embassy Suites Northwest Arkansas - Hotel, Spa & Convention have a pool?

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

Is Embassy Suites Northwest Arkansas - Hotel, Spa & Convention family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Embassy Suites Northwest Arkansas - Hotel, Spa & Convention is a hit with families.

Does Embassy Suites Northwest Arkansas - Hotel, Spa & Convention serve breakfast?

Yeah, our travelers can't get enough of the free on-the-go brekkie here! Served daily between 7:00 AM and 9:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention?

No, Embassy Suites Northwest Arkansas - Hotel, Spa & Convention does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 685 out of 1006 reviews
Rating 8 - Good. 161 out of 1006 reviews
Rating 6 - Okay. 82 out of 1006 reviews
Rating 4 - Poor. 32 out of 1006 reviews
Rating 2 - Terrible. 46 out of 1006 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, everything was really nice. The front desk team was very helpful. Would recommend everyone to stay here.
Stayed 4 nights in Oct 2025

10/10 Excellent

KELVIN

Stayed 1 night in Nov 2025

2/10 Terrible

James

Stayed 1 night in Oct 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, nice staff. Good breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

paul

BREAKFASTS WERE THE BEST !!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Danny

Stayed 1 night in Nov 2025

10/10 Excellent

Myrna

Very nice! Very clean and comfortable. The staff was excellent! We would return and recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Todd

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes staff were very nice and helpful - need more than 3 towels for the rooms and and a hot tub by the pool but otherwise breakfasts are amazimg and this is always my favorite hotel
Stayed 2 nights in Oct 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast buffet
Stayed 2 nights in Oct 2025

2/10 Terrible

Cindy

Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was super nice. The halloween thing that was done for the kids was great. Really enjoyed seeing everyone dressed up. Also the staff did a really great job balancing that huge college football team and still looking after other guests. If i ever get another chance to visit i will definitely stay here.
Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast buffet
Stayed 1 night in Oct 2025

6/10 Okay

Lisa

Stayed 2 nights in Oct 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service
Terrible customer service.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Tammy

Stayed 1 night in Oct 2025

4/10 Poor

Deanna

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st day the breakfast was as good as always. 2nd day the were out of biscuits and potatoes, but we made due. After all, the hotel was packed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations
Stayed 1 night in Oct 2025

6/10 Okay

Harold

Travelled with partner
Liked: Amenities
We expected quite a bit more for a centrally located facility that calls themselves embassy suites. The place was way understaffed for this large of an event at the amphitheater. Check in time was horrendous. The room service food was cold. Breakfast buffet was continually out of food. Trash and popcorn on the floor. our room came with a snack tray that we asked for twice and never got and there was a wad of hair in the toilet when we first came in the room and with a window that faces the west and check in time is not until four, you should probably close the blinds so the room is not incredibly hot when it’s time to check in.
Stayed 1 night in Oct 2025

10/10 Excellent

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel!
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah, Wellsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was as described. Several eating options and close to shopping and highways
Stayed 1 night in Oct 2025