Rockport Hotels with a Balcony

We arrived at 2 and were told we could not check in until 4 unless we paid $50. We went back at 5pm and the room still was not ready. It’s the middle of May. The hotel was NOT very busy. Waited another 1/2 hour for the room.Staff was not too helpful but they did not charge us the extra fees. And then our room was never cleaned. We are repeat customers. Not sure we will return

This is an old hotel with plenty of charm and grandeur. Beds are comfortable with crips white sheets. Staff were helpful and rooms were acceptably clean. I say that because the shower tray still contained someone elses hair and a bag of sweets had been left, unnoticed, on the windowsill. Ample, easy parking right on site. Hotel location is central with plenty of restaurants within easy walking distance. We ate lunch in The Tavern - a bar within the hotel - which was lovely. Although there were no coffee/tea making facilities on our room, there were complimentary drinks in the wonderful lobby area. The only thing I found a little strange about our room (617) was the layout of our bathroom - the toilet protruded right across the doorway meaning you had to contort yourself to both get in the bathroom and to sit on the toilet. Maybe other rooms are not like this. I have acknowledged that this is an old building so maybe any renovations have to observe certain restrictions?

The staff was very friendly. The rooms were very clean.