The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

4.0 star property
Art Deco hotel with full-service spa and 24-hour fitness centre

Photo gallery for The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Rooftop terrace
Bar (on property)
Breakfast, lunch, dinner served; American cuisine
Exterior
Body treatments, facials, massages

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
The current price is AU$238
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
550 East Ave, Rochester, NY, 14607
  • Place, Rochester Museum and Science Center
    ‪2 min walk‬
  • Place, Park Avenue
    ‪5 min walk‬
  • Place, Strong
    ‪15 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - double
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - double
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - double
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - double
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - double
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Accessible

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Rochester

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton places you in the centre of Rochester, steps from Rochester Museum and Science Center and within a short 5-minute stroll of Strasenburgh Planetarium. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering at Ape + Canary Spa can include massages and facials. The steakhouse, CHAR Steak and Lounge, serves American cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 6100 square feet (567 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Each morning cooked-to-order breakfast is served between 6 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Downtown Rochester hotel include Strong and University of Rochester.

What's nearby

  • Rochester Museum and Science Center - 2 min walk - 0.2 km
  • Park Avenue - 5 min walk - 0.4 km
  • George Eastman Museum - 11 min walk - 1.0 km
  • Eastman School of Music - 13 min walk - 1.1 km
  • Strong - 15 min walk - 1.3 km

Getting around

  • Rochester Station - 2 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 13 min drive

Restaurants

  • ‪Ardor Park Artisanal Pizza - ‬6 min walk
  • ‪The Daily Refresher - ‬7 min walk
  • ‪Char Steak & Lounge - ‬1 min walk
  • ‪Bachelor Forum - ‬8 min walk
  • ‪The Mad Hatter Restaurant & Bakery - ‬7 min walk

About this property

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Art Deco hotel with full-service spa and 24-hour fitness centre
The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 6100 square feet (567 square metres) and includes conference space. A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton. Self parking is free.

  • 1 building
  • 155 guestrooms or units
  • 9 levels
  • 6100 sq ft of conference space
  • 567 sq. m of conference space
  • Built in 1978
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offers 155 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ape + Canary Spa. Services include facials and body treatments. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHAR Steak and Lounge
  • Hatties Sushi & Cocktails

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,100 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Strathallan
Strathallan DoubleTree
Strathallan DoubleTree Hilton Rochester
The Strathallan Rochester Hotel Spa DoubleTree by Hilton
The Strathallan Rochester Hotel Spa A DoubleTree by Hilton

Frequently asked questions

What is the cancellation policy at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton on 21 Dec 2025 start from AU$237.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

Yep, The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton has a free self car park.

Are there any beaches close to The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

The closest beach to The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton is Ontario Beach Park (12 km).

Is there a spa on site at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

Yep, Ape + Canary Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

What makes The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton a romantic place to stay?

Couples dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton serve breakfast?

You bet, cooked-to-order brekkie is available daily from 6 AM to 10 AM.

Is there a free airport shuttle available at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

No, The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

No, pets are not allowed.

Reviews

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 549 out of 909 reviews
Rating 8 - Good. 207 out of 909 reviews
Rating 6 - Okay. 91 out of 909 reviews
Rating 4 - Poor. 41 out of 909 reviews
Rating 2 - Terrible. 21 out of 909 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We were visiting our son who lives near by. Its very conveniently located with many restaurants within walking distance. The staff was great.
Stayed 4 nights in Sep 2025

4/10 Poor

Edward

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Get it together

Old and tired to describe the carpeting, elevators, etc. is an understatement. Had to travel 9 hours the day I checked out without a shower because there was no water. It wasn’t a municipal issue. That should never happen. With the amount I paid for my room, I’d think there could be a more robust maintenance program.
Stayed 4 nights in Sep 2025

8/10 Good

Frederick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. But Expedia dropped the ball. They did not share the change in the date for my arrival.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Stayed 2 nights in Sep 2025

6/10 Okay

Nina

Stayed 4 nights in Jul 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for six days and felt that the room was dated in the kitchen needed to be updated
Stayed 6 nights in Aug 2025

10/10 Excellent

Kimberly Ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2025

6/10 Okay

Brienne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Although major updates are needed, such as new carpet, balcony doors, and the pull-out sofa, some of the staff were very kind. Which made for a desirable stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hugo

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Zebrick

Stayed 1 night in Aug 2025

4/10 Poor

Vehbi

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room is absolutely disgusting! There are stains all over the walls, ceiling and furniture. The couch is disgusting, there’s stains on the couch. The computer chair in the room looks like you picked it out of the trash and placed it in our room, it’s full of stains and it’s ripped. The wallpaper in the bedroom is peeling off the wall, there’s dirty finger prints on the ceiling. All the furniture is full of stains. I chose this venue for a special occasion and we came here after our wedding for our first stay as husband and wife. My wife walked in her dress, i still had my tux on… your staff was not welcoming and didn’t even say congratulations! To them We were just a regular guest checking in… i am highly disappointed in your staff, and the lack of quality control for the rooms. Your hotel took our special night from us, the most special night of our life that we will never get back! I paid almost $300 to stay in a run down furniture room full of stains on the walls and ceiling. I will be sure To never book a hotel room at the Strathallen Hotel again and share my negative experience with my family and friends to prevent them from disappointment, very disappointing for your brand.
Stayed 1 night in Aug 2025

10/10 Excellent

Angie Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Would love complimentary breakfast. Wonderful staff!
Stayed 3 nights in Aug 2025

10/10 Excellent

Alan

Stayed 2 nights in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Fawad, Newmarket

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Strathallan Hotel and had a great experience overall. The room was clean and comfortable, and the staff were friendly and welcoming. The breakfast was with a buffet offering and the added flexibility of ordering from a menu.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
3rd time here and doesn’t disappoint.
Stayed 1 night in Aug 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Danilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Traci

Stayed 3 nights in Aug 2025

6/10 Okay

Cynthia

Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025