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Quality Inn Rochester West

2.5 star property
Hotel in Rochester with free breakfast and fitness centre

Photo gallery for Quality Inn Rochester West

Property amenity
Meeting facility
Fitness facility
Property amenity
Garden

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$112
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
1956 Lyell Ave, Rochester, NY, 14606
  • Place, Diplomat Banquet Center
    ‪2 min walk‬
  • Place, Strong
    ‪6 min drive‬
  • Place, University of Rochester
    ‪8 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Rochester

At Quality Inn Rochester West you'll be steps from Diplomat Banquet Center and 4.4 km (2.7 mi) from Edgerton Community Center and Park. Highlights at this hotel include free daily breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include coffee/tea in a common area, a 24-hour front desk and a garden. Free full breakfast is available daily between 7:00 AM and 10:00 AM. .Attractions within a 10-minute drive of this Rochester hotel include Strong and University of Rochester.

What's nearby

  • Diplomat Banquet Center - 2 min walk - 0.2 km
  • Strong - 6 min drive - 8.4 km
  • University of Rochester - 8 min drive - 10.4 km
  • Strong Memorial Hospital - 8 min drive - 10.8 km
  • Rochester Institute of Technology - 10 min drive - 15.0 km

Getting around

  • Rochester Station - 8 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 7 min drive

Restaurants

  • APlus at Sunoco
  • ‪McDonald's - ‬16 min walk
  • ‪Taco Bell - ‬14 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Private Label Foods - ‬11 min walk

About this property

Quality Inn Rochester West

Hotel in Rochester with free breakfast and fitness centre
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. A fitness centre, a vending machine, and a garden are also featured at the business-friendly Quality Inn Rochester West. Free self parking is available.

This Rochester hotel is smoke free.

  • 86 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Quality Inn Rochester West offers 86 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quinta Inn Hotel Rochester North
Quinta Inn Rochester North
La Quinta Inn Rochester Hotel Rochester
Quinta Rochester North
Radiance Inn Rochester
Radiance Inn
Radiance Rochester
Radiance Inn Suites
Quality Inn Hotel
Radiance Inn Suites
Quality Inn Rochester
Quality Inn Hotel Rochester

Frequently asked questions

What is the cancellation policy at Quality Inn Rochester West?

Quality Inn Rochester West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Rochester West?

As of 24 Jan 2026, prices found for a 1-night stay for 2 adults at Quality Inn Rochester West on 1 Feb 2026 start from AU$112.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Rochester West?

Yep, Quality Inn Rochester West has a free self car park.

Are there any beaches close to Quality Inn Rochester West?

The closest beach to Quality Inn Rochester West is Ontario Beach Park (12 km).

Does Quality Inn Rochester West serve breakfast?

Sure does, free full breakfast is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Quality Inn Rochester West?

No, Quality Inn Rochester West does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Rochester West?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Quality Inn Rochester West Reviews

Reviews

6.4
Rating 10 - Excellent. 193 out of 1003 reviews
Rating 8 - Good. 250 out of 1003 reviews
Rating 6 - Okay. 233 out of 1003 reviews
Rating 4 - Poor. 151 out of 1003 reviews
Rating 2 - Terrible. 176 out of 1003 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Rosalind

Stayed 3 nights in Sep 2025

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a negative comment the day previously and I have to say that the problem was handled which I greatly appreciate. Not a bad place especially for the price
Stayed 1 night in Oct 2025

2/10 Terrible

Chandra

Disliked: Cleanliness, staff & service, property conditions & facilities
I have reserved rooms here in the past but suddenly they are requiring you to pay for incidental fees even if you add a night???? Wow
Stayed 1 night in Oct 2025

8/10 Good

Diane

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Only had time to grab a bagle and cream cheese. Appreciate food you can 'grab and go "
Stayed 1 night in Oct 2025

4/10 Poor

Lin

Business traveller
Disliked: Amenities, property conditions & facilities
Room smells very bad. The filling in the comforter is clumping. Food is limited few choices. Front dest service is fine.
Stayed 1 night in Oct 2025

4/10 Poor

Priya

Stayed 1 night in Oct 2025

8/10 Good

Akihiko, League City

Stayed 2 nights in Oct 2025

6/10 Okay

Patricia

Stayed 4 nights in Sep 2025

4/10 Poor

Melliesha

Stayed 1 night in Oct 2025

4/10 Poor

Peg

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the middle of nowhere in a semi-industrial area. Street people abound! The hotel is in very poor condition. Some guests were running crazy in the hallways. Breakfast was terrible. The stay was worth maybe $75/night not the $200 we paid. Never again will I stay at a Quality Inn and I will not ever book with Expedia because I expected Expedia to provide quality and it did not.
Stayed 1 night in Sep 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very dirty. Staff was non existent except for the few times we ran into them outside smoking weed. Very unhappy with our stay.
Stayed 3 nights in Sep 2025

8/10 Good

Shaun

Stayed 2 nights in Sep 2025

8/10 Good

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
The rooms themselves were nice. Comfortable and clean. However, the walls are very, very thin, and the doors are squeaky. I was unfortunate to have neighbors that were in and out of their room all night. The sound of slamming doors and squeaking kept me up for most of the night. Our neighbor had his TV on and it was like he was in the room with us. With a little bit of tweaking, this hotel could be even better.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elsa

Stayed 2 nights in Aug 2025

2/10 Terrible

Cristino

Stayed 1 night in Sep 2025

6/10 Okay

Vincent

Stayed 1 night in Sep 2025

8/10 Good

Daphne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

John M

Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Aug 2025

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Marlena

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Night staff clerk, very nice, day staff was rude & hard to understand. Charged extra fees that i was unaware of. Everything in the room feels sticky also, gross.
Stayed 1 night in Aug 2025

6/10 Okay

Bolduc

Stayed 1 night in Aug 2025

2/10 Terrible

Daisana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will. Ever stay at this property again. The boor was broken and kept sticking which is a fire hazard and when asked to move we were told no. The room smelled like a pack of cigarettes the staff was rude I will never waste my time staying here again.
Stayed 2 nights in Aug 2025

6/10 Okay

Terrance

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025