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Le Grand Hôtel & Spa et son Chalet

4.0 star property
Ski hotel with 3 restaurants and full-service spa

Photo gallery for Le Grand Hôtel & Spa et son Chalet

Terrace/patio
Couples treatment room(s), sauna, hot tub, steam room
Desk, soundproofing, free cots/infant beds, free WiFi
Daily buffet breakfast (EUR 22 per person)
3 restaurants, lunch, dinner served; local cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Gym
  • Spa
  • Pool

Explore the area

View map
Place du Tilleul - 17/19, rue Charles-de-Gaulle, Gerardmer, Vosges, 88400
  • Place, Gerardmer Ski Resort
    ‪1 min walk‬
  • Place, Lac de Gérardmer
    ‪8 min walk‬
  • Place, La Mauselaine
    ‪3 min drive‬

Room options

Deluxe Room (Park)

Highlights

Soundproofed
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Junior Suite

Highlights

Soundproofed
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Standard Room (Park)

Highlights

Soundproofed
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed

Superior Room (Village)

Highlights

Soundproofed
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the area

Gerardmer

At Le Grand Hôtel & Spa et son Chalet you'll be within steps of Gerardmer Ski Resort and Ballons des Vosges Nature Park. Highlights at this ski hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include body wraps and body scrubs along with access to the sauna and hot tub. The fine-dining restaurant, Le Pavillon Pétrus, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and Hot tub. Plus you'll find free Wi-Fi in public areas, a sauna and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free ski shuttle. .Attractions within a 10-minute drive of this 4-property class Gerardmer hotel include Lac de Gérardmer and La Bresse-Hohneck.

What's nearby

  • Gerardmer Ski Resort - 1 min walk - 0.0 km
  • Jardin de Berchigranges - 2 min walk - 0.2 km
  • Gérardmer Casino - 6 min walk - 0.6 km
  • Lac de Gérardmer - 8 min walk - 0.7 km
  • La Mauselaine - 3 min drive - 2.0 km

Getting around

  • Laveline-devant-Bruyères Station - 24 min drive

Restaurants

  • ‪Bistrot Montagne - ‬2 min walk
  • ‪Le Retro - ‬2 min walk
  • ‪Mémé - ‬2 min walk
  • ‪Le Grizzly - ‬2 min walk
  • ‪Villa Loca - ‬5 min walk

About this property

Le Grand Hôtel & Spa et son Chalet

Ski hotel with 3 restaurants and full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 3 restaurants on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers ski storage, an indoor pool and an outdoor pool. Free self parking is available.

This 4-star Gerardmer hotel is smoke free.

  • 76 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • Conference rooms
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Le Grand Hôtel & Spa et son Chalet offers 76 accommodations with complimentary bathrobes and a hairdryer. This Gerardmer hotel provides complimentary wireless Internet access. Bathrooms include baths or showers and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • L'Assiette du Coq à l'Ane
  • Le Grand Cerf
  • Le Pavillon Pétrus

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:30 AM

Special check-in instructions

There is no front desk at this property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Pets

  • Pets: EUR 20 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Grand et son Chalet
Le Grand et son Chalet Gerardmer
Le Grand Hôtel et son Chalet
Le Grand Hôtel et son Chalet Gerardmer
Grand Hôtel son Chalet Gerardmer
Grand Hôtel son Chalet
Le Grand Hôtel Spa et son Chalet
Le & Spa Et Son Gerardmer
Le Grand Hôtel & Spa et son Chalet Hotel
Le Grand Hôtel & Spa et son Chalet Gerardmer
Le Grand Hôtel & Spa et son Chalet Hotel Gerardmer

Frequently asked questions

What is the cancellation policy at Le Grand Hôtel & Spa et son Chalet?

Le Grand Hôtel & Spa et son Chalet offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Le Grand Hôtel & Spa et son Chalet?

Yep, Le Grand Hôtel & Spa et son Chalet has a free self car park.

Are there any beaches close to Le Grand Hôtel & Spa et son Chalet?

The closest beach to Le Grand Hôtel & Spa et son Chalet is Lake Messires Beach (15.5 km).

Is there a spa on site at Le Grand Hôtel & Spa et son Chalet?

Yep, there is an onsite spa at Le Grand Hôtel & Spa et son Chalet. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Le Grand Hôtel & Spa et son Chalet have a pool?

Le Grand Hôtel & Spa et son Chalet has an outdoor pool and an indoor pool.

What luxury perks are available at Le Grand Hôtel & Spa et son Chalet?

Le Grand Hôtel & Spa et son Chalet features a full-service spa, an outdoor pool and an indoor pool.

Is Le Grand Hôtel & Spa et son Chalet family-friendly?

You bet! With amenities such as babysitting services and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Le Grand Hôtel & Spa et son Chalet is a hit with families.

Does Le Grand Hôtel & Spa et son Chalet serve breakfast?

Yeah, buffet breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Le Grand Hôtel & Spa et son Chalet?

No, Le Grand Hôtel & Spa et son Chalet does not offer an airport shuttle service.

Is there a bar or restaurant at Le Grand Hôtel & Spa et son Chalet?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Le Grand Hôtel & Spa et son Chalet?

Check-in begins at 4:00 PM. Check-out time is 11:30 AM.

Reviews

Le Grand Hôtel & Spa et son Chalet Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 47 out of 98 reviews
Rating 8 - Good. 35 out of 98 reviews
Rating 6 - Okay. 11 out of 98 reviews
Rating 4 - Poor. 3 out of 98 reviews
Rating 2 - Terrible. 2 out of 98 reviews

Reviews

4/10 Poor

Raisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

relax

Great spa, professional staff and nice restaurants.
Stayed 1 night in Oct 2017

10/10 Excellent

Julian, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

Stayed one night only to break long drive. Beautifully maintained grounds and hotel. Room was spacious and comfortable. Would have liked to stay longer to see more of town and surrounding countryside - maybe another time.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

2/10 Terrible

Renaud

Stayed 1 night in Feb 2022

10/10 Excellent

Doriane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

CLARISSE, Longlaville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
C’est la quatrième fois que nous nous rendons dans cet établissement. Accueil chaleureux établissement digne d’un quatre étoiles. Chambre propre cosy et bien insonorisée . La piscine et les commodités sont vraiment au top. Très bon petit déjeuner copieux. Les : la situation centrale, l’accueil, Piscine intérieure chauffée et très propre unité. Les moins : wi-fi à revoir. Qui saute régulièrement utilisable uniquement dans la chambre et le bar de l’hôtel. Dès lors on se rend à la piscine ou sur les terrasses c’est terminé. La grande déception cette année est l’un des trois restaurant le coq à l’Ane qui perd de sa prestance notamment au niveau du choix des repas : plus de menu au choix si vous n’êtes pas en demi-pension. Qualité moyenne. Le service et l’accueil sont déplorables. très peu de sourire la jeune fille qui était déjà l’année dernière n’est toujours pas sympathique. On a franchement l’air de l’ennuyer. Les repas servis vite fait les uns après les autres…expédié en 45 minutes c’est bien dommage pour la réputation de l’hôtel !! Beaucoup de couples autour de nous pensaient exactement la même chose et été aussi déçu que nous. heureusement que le Grand cerf reste toujours très bon. !!!
Stayed 2 nights in Oct 2021

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Aurélie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escapade au Grand Hôtel & Spa

Superbe hôtel, piscines (dont la piscine extérieure chauffée, un délice !), belle grande chambre moderne, restaurants... et un service très pro. Le tout dans un écrin de verdure en plein centre de Gerardmer. C'est un peu cher, certes, mais ça se justifie. 9/10 !
Stayed 3 nights in Aug 2020

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour en famille

Séjour agréable avec tous les services souhaités !
Stayed 2 nights in Aug 2020

10/10 Excellent

IRIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

EMMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities, room comfort

Dommage

Magnifique hôtel avec de belles prestations. Par contre très déçu par le service. Les employés de l hôtel ne savent pas ce que le mot service veut dire et c est dommage car cela gâche tout le reste
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
belle piscine intérieur mais eua tres froide a l exterieur malgré les 40 degres!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juste parfait……………………………………………………………………………………………………………………….
Stayed 2 nights in Jun 2019

8/10 Good

Jean-François

Liked: Cleanliness, staff & service, room comfort

j'ai beaucoup apprécié le spa et la piscine

Petit déjeuné moyen sur les trois jours, il a toujours manqué quelque chose. Restaurant du coq à l'âne rapport qualité-prix moyen.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Thérèse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Thérèse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Lauriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent en tous points

Nous avions réservé une nuit dans le cadre d'une Smartbox. Excellent hôtel, service impeccable & personnel très agréable. Localisation parfaite, nous reviendrons !
Stayed 1 night in Dec 2018

2/10 Terrible

Julien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel accueillant, chambre très confortable personnel à l'écoute du client
Stayed 1 night in Sep 2018