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Mayan Princess Beach & Dive Resort - All Inclusive

4.0 star property
Family-friendly fun on the beach, with 2 outdoor pools

Photo gallery for Mayan Princess Beach & Dive Resort - All Inclusive

On the beach, white sand, free beach cabanas, sun-loungers
Interior
2 outdoor pools, open 6 AM to 9 PM, free pool cabanas, pool umbrellas
Beach bar
4 restaurants, breakfast, lunch, dinner served; international cuisine

Popular amenities

  • Free airport shuttle
  • All-inclusive
  • Bar
  • Room service
  • 24/7 front desk
  • Hot tub
The current price is AU$720
includes taxes & fees
28 July - 29 July

Explore the area

Map
West Bay Beach, Roatan, Bay Islands
  • West Bay Beach
    ‪5 min walk‬
  • Tabyana Beach
    ‪6 min walk‬
  • Half Moon Bay Beach
    ‪6 min drive‬
  • Roatan (RTB-Juan Manuel Galvez Intl.)
    ‪20 min drive‬

Room options

View all photos for Two Bedroom Master Suite 2nd Floor

Coffee/tea maker

Two Bedroom Master Suite 2nd Floor

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
LED TV
Hypo-allergenic bedding
2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for One Bedroom Beach Front Villa

One Bedroom Beach Front Villa

One Bedroom Beach Front Villa

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
LED TV
  • 102 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Las Sirenas by Mayan Princess Deluxe One Bedroom Studio

Las Sirenas by Mayan Princess Deluxe One Bedroom Studio

Las Sirenas by Mayan Princess Deluxe One Bedroom Studio

Highlights

Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Las Sirenas by Mayan Princess Two Bedroom Family Suite (interconnecting rooms)

Las Sirenas by Mayan Princess Two Bedroom Family Suite (interconnecting rooms)

Las Sirenas by Mayan Princess Two Bedroom Family Suite (interconnecting rooms)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Tower Villa

One Bedroom Tower Villa

One Bedroom Tower Villa

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
LED TV
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Las Sirenas by Mayan Princess Double Deluxe Studio

Las Sirenas by Mayan Princess Double Deluxe Studio

Las Sirenas by Mayan Princess Double Deluxe Studio

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
  • Sleeps 3
  • 2 Queen Beds

View all photos for Two Bedroom Master Suite Ground Floor

Two Bedroom Master Suite Ground Floor | Living room

Two Bedroom Master Suite Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
LED TV
  • 113 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for One Bedroom Beach Front Villa 2nd Floor

One Bedroom Beach Front Villa 2nd Floor

One Bedroom Beach Front Villa 2nd Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Garden 2nd Floor Villa

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

One Bedroom Garden 2nd Floor Villa

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
LED TV
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Roatan

A family-friendly stay in Roatan awaits you at Mayan Princess Beach & Dive Resort - All Inclusive. You'll find West Bay Beach a few steps away and Tabyana Beach within a 10-minute stroll. Highlights at this beachfront property include 4 restaurants, 2 outdoor swimming pools and 3 beach bars. .A day of pampering can include massages and facials along with aromatherapy and thalassotherapy. Balam serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site Hot tub and kids' swimming pool. Meeting rooms and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also free self parking, along with the convenience of a free airport shuttle. .Places within a 15-minute drive of this 4-property class Roatan property include Roatan Museum and Roatan Institute for Marine Sciences.

What's nearby

  • West Bay Mall - 3 min walk - 0.3 km
  • West Bay Beach - 5 min walk - 0.4 km
  • Tabyana Beach - 6 min walk - 0.6 km
  • Half Moon Bay Beach - 6 min drive - 5.6 km
  • Sandy Bay Beach - 9 min drive - 9.0 km

Getting around

  • Roatan (RTB-Juan Manuel Galvez Intl.) - 28 min drive

Restaurants

  • ‪La Palapa Beach Bar And Grill - ‬1 min drive
  • ‪Java Vine Coffee House - ‬4 min walk
  • ‪Booty Bar - ‬6 min drive
  • ‪Beachers - ‬2 min drive
  • ‪Happy Harrys Hideaway - ‬7 min drive

About this property

Mayan Princess Beach & Dive Resort - All Inclusive

Family-friendly fun on the beach, with 2 outdoor pools
Some rates at Mayan Princess Beach & Dive Resort - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Bring your whole family to Mayan Princess Beach & Dive Resort - All Inclusive for summer fun including 2 outdoor swimming pools, a children's pool and snorkelling.

A free manager's reception is offered daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach property also offers a hot tub, a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Roatan property.

  • 60 guestrooms or units
  • 2 levels
  • 12 buildings
  • 4 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • Built in 2005
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Locker space
Mayan Princess Beach & Dive Resort - All Inclusive offers 60 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free ferry terminal shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 3 beach bars
  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Balam
  • Calketts
  • Luna Maya
  • The Beach Club San Simon

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Ecotours
  • Fishing
  • Hot tub
  • Kayaking
  • Library
  • Motor boating
  • Sailing
  • Scuba diving
  • Snorkelling
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 buildings
  • 2 floors
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mayan Princess Beach & Dive Resort - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mayan Princess Beach & Dive Resort All Inclusive
Mayan Princess Beach & Dive Resort All Inclusive Roatan
Mayan Princess Beach Dive
Mayan Princess Beach Dive Resort All Inclusive Roatan
Mayan Princess Beach Dive Resort All Inclusive
Mayan Princess Beach Dive All Inclusive Roatan
Mayan Princess Beach Dive All Inclusive
Mayan Princess Beach Dive Resort
Mayan Princess Beach Dive Roatan
Mayan Princess Beach Dive
Hotel Mayan Princess Beach & Dive Resort Roatan
Roatan Mayan Princess Beach & Dive Resort Hotel
Hotel Mayan Princess Beach & Dive Resort
Mayan Princess Beach & Dive Resort Roatan
Mayan Princess Beach & Dive Resort Roatan
Hotel Mayan Princess Beach
Mayan Princess Beach Hotel West Bay
Mayan Princess Beach Dive Resort All Inclusive
Bay Islands
Honduras
Mayan Princess Dive Roatan
Mayan Princess Beach Dive Resort All Inclusive Roatan
Mayan Princess Beach Dive Resort All Inclusive
Mayan Princess Beach Dive All Inclusive Roatan
Mayan Princess Beach Dive All Inclusive
Mayan Princess Beach & Dive Resort - All Inclusive Roatan
Mayan Princess Beach & Dive Resort - All Inclusive Roatan
Mayan Princess Beach Dive Resort
Mayan Princess Dive Inclusive

Frequently asked questions

Is parking available at Mayan Princess Beach & Dive Resort - All Inclusive?

Yep, Mayan Princess Beach & Dive Resort - All Inclusive has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

How much does it cost to stay at Mayan Princess Beach & Dive Resort - All Inclusive?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at Mayan Princess Beach & Dive Resort - All Inclusive on 28 July 2025 start from AU$719.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mayan Princess Beach & Dive Resort - All Inclusive?

Yep, Mayan Princess Beach & Dive Resort - All Inclusive is a short 7-minute walk from West Bay Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats and boat tours.

Is there a spa on site at Mayan Princess Beach & Dive Resort - All Inclusive?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does Mayan Princess Beach & Dive Resort - All Inclusive have a pool?

Mayan Princess Beach & Dive Resort - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6 AM to 9 PM.

What luxury perks are available at Mayan Princess Beach & Dive Resort - All Inclusive?

Mayan Princess Beach & Dive Resort - All Inclusive features 3 beach bars, 2 outdoor pools and free pool cabanas. All guestrooms come with pillowtop beds and premium bedding.

What makes Mayan Princess Beach & Dive Resort - All Inclusive a romantic place to stay?

1 hot tub and beachfront dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Mayan Princess Beach & Dive Resort - All Inclusive.

Is Mayan Princess Beach & Dive Resort - All Inclusive family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services in the guestrooms, it's no surprise that Mayan Princess Beach & Dive Resort - All Inclusive is a hit with families.

Is there a free airport shuttle available at Mayan Princess Beach & Dive Resort - All Inclusive?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Mayan Princess Beach & Dive Resort - All Inclusive?

Relax with a coldie at the 3 beach bars, 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Mayan Princess Beach & Dive Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Mayan Princess Beach & Dive Resort - All Inclusive?

No, pets and service animals are not allowed.

Mayan Princess Beach & Dive Resort - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 113 out of 201 reviews
Rating 8 - Good. 50 out of 201 reviews
Rating 6 - Okay. 21 out of 201 reviews
Rating 4 - Poor. 9 out of 201 reviews
Rating 2 - Terrible. 8 out of 201 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan F

Stayed 3 nights in Apr 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Get Away

Quick get away trip for 3 days. Property was well maintained. Rooms was clean, water pressure for the shower was a little low at times but still good enough for a shower. Buffet options were decent. I found the meal at the onsite restaurants was better. Beach front was clean and nice.
Property walkway.
Sunset on the beach.
Morning on the beach.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Monica was really the only person that we met who was friendly, genuinely friendly. Lots other employees act like they hate tourists and like they hate their jobs.
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was a 10/10, this is my third trip to Roatan and the Mayan was the best experience by far. All the staff was friendly and the option for dinner reservations was amazing. Thanks for a wonderful trip, can’t wait to come back.
Stayed 5 nights in Apr 2025

10/10 Excellent

Patricia, Roatan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food quality and options are excellent.
Stayed 2 nights in Apr 2025

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness

Revisión soporte cama

La cama principal tronaba demasiado, cada vez que te volteabas tronaba la cama, el inodoro no esta pegado al suelo y se tambaleaba cada vez que lo usabas. La atencion en la area de los snacks es escasa. La cobija del sofa cama estaba desgastada.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, except that in a recession, bad behavior, one arrives and they don't even say good, they are talking among themselves and one is standing, then they say, "Call us about the room at 3," and they didn't even call, I had to go, like at 3:20 p.m. You have to work more in a recession.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yanitzia

Liked: Property conditions & facilities

4/10 Poor

Laura

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Meh
Stayed 3 nights in Mar 2025

10/10 Excellent

Markese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of Mayan princess roaton

My stay at this property was wonderful! The staff were exceptionally friendly and helpful, and the property itself is beautiful. While the rooms have a slightly outdated brown interior, they are still very cozy and comfortable. I would highly recommend this hotel. There was one issue regarding the premium liquor included in my package. The hotel’s website advertised brands such as Patrón and Don Julio, which influenced my decision to book. However, when I attempted to order these at the bar on my first day, I was informed that they were not included. After seeking clarification from the front desk the following day, I was told that premium liquor was indeed part of the package. Despite this, the bar staff continued to deny my request. It was only after speaking with the bar manager and showing the website’s advertisement that the issue was resolved. Unfortunately, the bar staff seemed reluctant to provide premium liquor for the remainder of my stay. Aside from this, my trip was excellent. The hotel’s location is perfect, with everything within walking distance. Additionally, they offer a convenient store where guests can use a credit card to receive cash back in either USD or Honduran currency. Overall, I had a fantastic experience and would recommend this hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Zenia

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Overall, the staff was very pleasant and courteous. I had an enjoyable experience. The property is gorgeous. However, upon arriving, the evening supervisor, named Patricia, was very sarcastic, indifferent, and rude. She was unwilling to make accommodations for my group, which consisted of my cousin, my one-year old son, and me. She blamed Expedia for the miscommunication and did not try to fix the problem. When looking for a resort in Roatan, I specifically looked for a family-friendly resort. We all had to sleep uncomfortably in a matrimonial full sized bed, with no microwave to warm bottles for my baby. The next day, a supervisor named Britney was more concerned and sent us a warmer to warm bottles. I had a very bad first impression after traveling more than 8 hours with my family to reach the resort, but I had fun and the overall staff was very nice.
Stayed 2 nights in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Third time here and never disappoints.

8/10 Good

Erik, Madison

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Beautiful beach and amazing staff, but this is not a 4-star resort as advertised. Minimum amenities available and the all inclusive option is not all inclusive. There are restrictions on alcohol brands and certain food/restaurants have extra charges. We were denied access to food at the beach club daily as it was only open to people from cruise ships there for the day. Overall I would say this is a 2.5 star resort based on my extensive experience traveling the Caribbean. Staff was great though!!

2/10 Terrible

Gladys Joana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No shuttle was available to pick us up from the airport! The room was dirty! Salt water only when you shower!!! The buffet was mediocre and the staff was super rude!!
Stayed 4 nights in Aug 2022

4/10 Poor

Iris J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
After paying the most expensive package I was so disappointed that in three days I couldn’t eat fish in the restaurants because they ran out of it ! Unbelievable specially since Roatan is an island , entertainment there also is really bad , the hotels next to it were always doing activities and had music for their guest . Too boring for my taste
Stayed 4 nights in Jul 2022

10/10 Excellent

Miriam J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the variety of food, many of the waiters very attending, the beaches are beautiful, they have several activities that are good; the pool was beautiful. I didn't like that they do not control the flies, it was disgusting how many flies were over there; knowing that there is several ways to control these bugs that carries germs, bacteria, viruses; they should worry about controlling them. Also, for the amount that we paid; they should have better furnished rooms with more updated and new appliances; there was dust all over the fans and closet doors; the shower faucets were rotten, also the coffee maker was rotten, and many other things were not exactly at the height of the prices they are asking
Stayed 7 nights in Jun 2022

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautifully maintained and decorated. Its staff was amazing! Our room could have been better especially when you consider the price that we paid. The food was pretty darn delicious except for the dinner. There were lots of options or selections on their menu for all three meals. Breakfast and lunch were always pretty delicious but there was always something off with dinner, the meat was either undercooked or overcooked and the seafood (Fish and lobster) was almost always overcooked. Their Ceviche and Seafood soup (Conch soup or sopa de Caracol) was pretty amazing though! With that said, my family and I had a blast and we sure to return soon! Thank you, Yari, Marina, William (bartenders), Wilmer (Towels and Water Sports Attendant), Yen, Patricia (Front Desk), and Charlie, Heliberto, Marvin, Yohanna, and Gladys (Servers) for your attention during our stay.
Stayed 6 nights in Jun 2022

6/10 Okay

Cheryl

Stayed 7 nights in Dec 2021

8/10 Good

Francisca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 4 nights in Dec 2021

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, well taken care of structures, and a super friendly and accommodating staff. My wife and I will definitely be going back in the future!
Stayed 7 nights in Oct 2021

10/10 Excellent

Maria D Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. It really needed more entertainment at night.
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing!!!
Stayed 9 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this Resort the food was amazing and very authentic! The staff were all very nice and welcoming not to mention very attentive! This Resort was also a non smoking Resort which I really enjoyed! They also had COVID antigen testing on site and it was very convenient no issues with getting the results in time for our flight . I absolutely loved this place and can’t say enough good things about it ! This is the one you need to go to trust me !!!!!!
Stayed 3 nights in Jun 2021