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Aparthotel

Acqua Di Mare Resort

5.0 star property

Photo gallery for Acqua Di Mare Resort

Exterior
A spacious room with a high ceiling, a central arched window, and a round table with two vases.
Aerial view
A spacious balcony with a glass door, wicker furniture, and potted plants.
In-room dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
The current price is AU$425
includes taxes & fees
27 July - 28 July

Explore the area

View map
Kai Linda Way, Roatan, Bay Islands Department
  • Place, West Bay Beach
    ‪5 min walk‬
  • Place, Gumbalimba Park
    ‪15 min walk‬
  • Place, Tabyana Beach
    ‪16 min walk‬
  • Airport, Roatan (RTB-Juan Manuel Galvez Intl.)
    ‪48 min drive‬

Room options

View all photos for Family Condo (Suite)

A modern kitchen with a large island, built-in oven, microwave, and a view of greenery outside.

Family Condo (Suite)

  • 130 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Condo (Superior)

A bedroom with a bed, two bedside tables, two lamps, a window, and a view of greenery.

Family Condo (Superior)

  • 130 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

A modern bedroom with a large bed, a ceiling fan, a view through the glass door, and a painting on the wall.

Junior Suite

  • Partial ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Acqua di Mare Suite

A bedroom with a bed, a nightstand, a wall-mounted air conditioner, and a sliding glass door leading to a balcony.

Acqua di Mare Suite

  • Partial ocean view
  • 144 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Suite (Condo with Bunk Bed)

A modern kitchen with a large island, built-in oven, microwave, and a view of greenery outside.

Family Suite (Condo with Bunk Bed)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Roatan

A luxury stay in Roatan awaits you at Acqua Di Mare Resort. Within a 5-minute stroll you'll find West Bay Beach and Tabyana Beach within a 15-minute walk. Highlights at this aparthotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .You can enjoy Smart televisions with digital channels, and each apartment features a washer/dryer, free WiFi and in-room massages. In-room dining is easy with amenities like a fridge, a microwave and room service. Nice touches to enhance your stay include a rainfall showerhead and slippers, while a pillowtop bed and premium bedding invite a good night's rest. A down duvet, a safe and an iron/ironing board are also available. Housekeeping is available on request. .This smoke-free aparthotel offers free WiFi in public areas, concierge services and a garden. Additionally, you'll find a corner/local shop, a porter/bellboy and luggage storage. Each morning free cooked-to-order breakfast is offered between 8:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a ferry terminal shuttle. .Within a 20-minute drive of this 5-property class Roatan aparthotel, attractions include Half Moon Bay Beach and Sandy Bay Beach.
View more Aparthotels in RoatanOpens in a new window

What's nearby

  • West Bay Beach - 5 min walk - 0.4 km
  • Gumbalimba Park - 15 min walk - 1.3 km
  • Tabyana Beach - 16 min walk - 1.4 km
  • West Bay Mall - 17 min walk - 1.5 km
  • Penelope's Island Emporium - 19 min walk - 1.6 km

Getting around

  • Roatan (RTB-Juan Manuel Galvez Intl.) - 28 min drive

Restaurants

  • ‪La Palapa Beach Bar And Grill - ‬13 min walk
  • ‪Gula Gastrobar & Winery - ‬8 min walk
  • ‪International Buffet - ‬16 min walk
  • ‪The Beach Club San Simón - ‬9 min walk
  • ‪Tequla Jacks - ‬7 min drive

About this property

Acqua Di Mare Resort

There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Free breakfast is served daily. WiFi is free in public spaces.

There are 2 meeting rooms available. An outdoor pool, tour/ticket assistance, and a garden are also featured at the luxury Acqua Di Mare Resort. A ferry terminal shuttle and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Roatan aparthotel is smoke free.

  • 40 guestrooms or units
  • 4 levels
  • 5 buildings
  • 2 bars or lounges
  • Conference rooms
  • Built in 2023
  • Cooked-to-order breakfast (free)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
  • Swim-up bar
Acqua Di Mare Resort offers 40 air-conditioned accommodations with washers/dryers and a safe. Pillowtop beds feature down duvets and premium bedding. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a shower with a rainfall showerhead, and slippers.

This Roatan aparthotel provides complimentary wireless Internet access. 65-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on request.

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The price is AU$535
includes taxes & fees
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Property amenities

Beach

  • White sand beach nearby
  • Beach umbrellas

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Car hire
  • Car required
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Toaster

Dining

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:30 AM
  • 2 bars/lounges
  • A restaurant
  • A swim-up bar
  • Champagne service
  • Late night room service menu

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper

Living spaces

  • Window screens

Entertainment

  • 65-inch Smart TV with digital channels
  • TV in common areas

Outdoor areas

  • Garden

Laundry

  • Washer/dryer

Work spaces

  • 2 meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Grocery/convenience store
  • Guidebooks
  • Housekeeping on request
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the mountains
  • In the suburbs
  • Near a health/beauty spa
  • Near a hospital
  • Near a zoo
  • Near the ocean
  • Next to a golf course
  • On the bay
  • On the boardwalk/promenade

Things to do

  • 9-hole adjacent golf course
  • Fishing
  • Golf carts
  • Pro golf lessons
  • Ropes course
  • Shopping centre
  • Boat tours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Jet skiing nearby
  • Motor boating nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Water skiing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Fire extinguisher

General

  • 4 floors
  • 40 units
  • 5 buildings
  • Bed sheets changed on request
  • Built in 2023
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • Locally-owned and organised tours and activities
  • Reception hall
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the ferry terminal and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Acqua Di Mare Resort

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 70 per accommodation, per stay.
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Towels fee: USD 35 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation.

Property Registration Number 15019023494879

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kai Linda Way
Acqua Di Mare Resort Roatan
Acqua Di Mare Resort Condominium resort
Acqua Di Mare Resort Condominium resort Roatan

Frequently asked questions

What is the cancellation policy at Acqua Di Mare Resort?

Acqua Di Mare Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Acqua Di Mare Resort?

As of 6 July 2026, prices found for a 1-night stay for 2 adults at Acqua Di Mare Resort on 27 July 2026 start from AU$425, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Acqua Di Mare Resort?

Yep, Acqua Di Mare Resort has a free self car park. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Acqua Di Mare Resort?

Yep, Acqua Di Mare Resort is a short 4-minute walk from West Bay Beach. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find motor boats and boat tours.

Does Acqua Di Mare Resort have a pool?

Acqua Di Mare Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Acqua Di Mare Resort?

This property features an outdoor pool, as well as pillowtop beds and premium bedding.

What makes Acqua Di Mare Resort a romantic place to stay?

A champagne service and late-night room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Acqua Di Mare Resort.

Does Acqua Di Mare Resort serve breakfast?

You bet, complimentary cooked-to-order breakfast is offered daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Acqua Di Mare Resort?

No, Acqua Di Mare Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Acqua Di Mare Resort?

Yep, you can grab a meal at Acqua Di Mare Resort's onsite restaurant.

What time are check-in & check-out at Acqua Di Mare Resort?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Acqua Di Mare Resort?

No, pets and service animals are not allowed.

Is there a golf course on site at Acqua Di Mare Resort?

There is a golf course next to Acqua Di Mare Resort.

Acqua Di Mare Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 52 reviews
Rating 8 - Good. 9 out of 52 reviews
Rating 6 - Okay. 1 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 2 out of 52 reviews

9.2/10

Cleanliness

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Renee

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful property!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful property. Everything was immaculate. The pillows were super comfy. The staff was very helpful and kind. They even checked us in early. The restaurant was delicious. Definitely a 5 star experience.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

HUGO

Liked: Cleanliness, amenities, property conditions & facilities, communication
I was pleasantly surprised at how spacious and comfortable the suite was. The staff was very attentive. Overall great experience. Would come back.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Hotel, beautiful new modern look. Very comfortable beds and great service. It is a new hotel so still needs to adapt to full professional hotelier status, but it is totally understandable. Will definitely return here when i come back to Roatan
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, check-in, communication, listing accuracy
Breakfast was very good with about 4 different options. The rooms were a good size and the large balcony was very nice. Loved the modern kitchen with blender, dishwasher and large fridge! You need to supply your own dish tabs & cloths. We loved the large pool and swim up bar. The staff is very friendly. It would have been nice to have a happy hour or discounted cocktails included in the package. Overall I would highly recommend Acqua di Mare and would definitely stay here again!
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, communication
Room was lovely and new. They could add some towel hooks in the bathroom and handles on cabinets/drawers in kitchen but otherwise wonderful staff and accommodation.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless condo unit, super clean bedding, towels, etc. Very nice and courteous staff, everyone was trying to be helpful and accommodating. Would not hesitate to book again, highly recommended!
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Alicia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Astrid

Liked: Cleanliness, check-in, communication, listing accuracy
We visited Roatan for the first time and stayed at Acqua di Mare for two weeks in February. The hospitality at Acqua di Mare was exceptional. We started our days having breakfast and were served by Susan and Silvia who were efficient, accommodating, and went out of their way to make sure breakfast was great. They always had a moment to chat and made us feel special. Israel, headed the landscaping crew and worked diligently to make sure the facilities were well maintained. Israel always had a smile on his face and stopped to ask how our stay was.We must also mention Patricia who spearheaded the front desk and who checked frequently to ensure our stay was perfect. We have already recommended Acqua di Mare to friends and will definitely visit again.
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Ijeoma

Liked: Cleanliness, property conditions & facilities, communication
Love it peaceful and quiet
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall a great place, very nice and safe. Would recommend to family and friends.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Erin

Liked: Cleanliness, check-in, listing accuracy
Overall, the resort is beautiful. I’m not sure if it’s just the culture or if the staff needs additional training in responding to guest requests in a timely fashion. Service at breakfast was exceptionally slow. The wait staff didn’t always understand English. The menu listed that eggs could be made to order however, it didn’t matter how we ordered them they always came scrambled. The espresso machine was broken our entire stay. The cleanliness our unit was just OK. Housekeeping only came once during our stay, and that was after we went to the front desk to request it. The pool is gorgeous, perfect temperature, and never overly busy during our stay. The location of the resort is excellent. It was a very short walk to the beach. We utilized the wristbands for the San Simon beach club each day. Our unit had laundry in it, which was very beneficial. Overall, we were happy with our stay at the resort and would come back. Ahead of our trip I communicated with the resort via WhatsApp about a couple of things and I got a few different answers from a few different staff at the resort, so that was confusing.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Marlene

Liked: Cleanliness, amenities, property conditions & facilities, communication
New place very nice, everything is modern and clean. Still under construction. This place will be amazing once completed. Great for families!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Although it was just off of the water we were steps from the beach. Property is beautiful. 2/2 condos with full kitchens and large balconies. On property pool was fantastic with a swim up bar. Highly recommend!!
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities, communication
When completed this will be an excellent property. Last tower was being built so at times was noisy as well as construction debris was nearby. Pool was excellent and front staff excellent and friendly condos are big,bright and roomy with lots of closet and storage.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property personal was professional, kind, respectful, attentive to our needs and made sure that we were comfortable and we were always greeted with respect. The property manager Neki Tatum was extremely professional and made sure our expectations were met. The resort is beautiful, clean, safe. It is perfect for vacationing or just simply visit a paradise.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing Family Stay – Highly Recommend! My family of five spent 3 wonderful weeks at Acqua di Mare and absolutely loved it. The condo was brand new, super clean, and had everything we needed — especially the washer/dryer and fully equipped kitchen. Breakfast was included (our 5-year-old gave the pancakes a 10/10!), and the optional daily cleaning for a one-time fee was a huge help with little kids. The pool is beautiful, and the beach is just a 2-minute walk away. We also loved having access to Mayan Princess amenities like beach chairs — no extra charge! West Bay’s restaurants and water activities are just a short walk away. Special thanks to Paty at the front desk — she was so kind and helpful. We felt right at home and will definitely stay here again!
Stayed 21 nights in Jul 2025
Verified

10/10 Excellent

jaclyn

Liked: Cleanliness, amenities, property conditions & facilities
The staff here were very friendly and professional. The property is very well kept. It’s about 25 min drive from the RTB airport. Visit Eldon’s grocery store for foods to prepare at the property as it has a fully stocked kitchen. The onsite kitchen doesn’t have many food options, breakfast was consistently good. We didn’t eat much outside of that at the restaurant. The property is steps from the beach, Gumbalimba park is about a 10 min walk. For night action, you can walk the beach to get to various resorts/bars/restaurants or take a 12 min ride to the West Bay for lively options into the early morning hours.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, room comfort, communication

Acqua Di Mare for the win! We loved it

My family and I stayed here for seven days. Staff went above and beyond to make us feel at home. Carlos, the manager was amazing , the DJ at bar, Jack kept us laughing and entertained at the pool bar even made our kids chocolate shakes..everyone was so kind and attentive to our needs. They also offer room service which the kids loved having breakfast at their room every morning. We will definitely be staying here when we visit Roatan again. If you are considering this place For your visit to Roatan DO IT! You won’t be disappointed with the service and the condo you get everything there is so beautiful
Stayed 7 nights in Jul 2024
Verified

4/10 Poor

Gustavo

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The resort is under construction; they didn’t say that, the receptionist was very kind, the problem is there still a construction with a lot of noise and dust, they say have access to the beach but that’s a 15 min walk. Pool was fine, very poor service at the pool. Maybe in the future could be an option
Stayed 3 nights in Dec 2024
Verified

4/10 Poor

Radwa

Liked: Property conditions & facilities
Disliked: Cleanliness, communication
The property is in great shape, beautiful decor/ lay out , up to date appliances, rooms are bright, nice pool area. Front desk staff is friendly and helpful. Before arrival , it was communicated through messages that a pack and play was needed for the baby and we were told that one will be available for us, by the time we got our room and settled in from our flight , we realized that the pack and play was never placed in the room for the baby. We realized that late at night and when we looked for a phone to call the front to our surprise there was no phone so we couldn't call to resolve the issue or to even order room service. We would have to go all the way to the front to communicate anything needed which was annoying especially if you’re tired and have children. Another huge disappointment rather shock, the hotel charged $70 for house keeping for the 4 nights we stayed there and did not do a good job at it but was actually dishonest. During check in it was communicated that the room will be cleaned daily, new sheets and towels will be provided as we requested but apparently we were lied to. One of the days we were in the room late when housekeeping came and that’s when i saw that yes towels were washed, dried and placed back but sheets weren’t changed not even dusted but simply pulled back on the bed. Bathroom sinks and kitchen sinks were barely wiped
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Sara

Disliked: Cleanliness

Has potential - not worth the money.

At arrival we found our condo dirty and lacking basic items (hand soap, kitchen soap, towels/sponge). When asked at the front for these items, the staff was friendly and looked for items for us, however we were told we would be better off going to the store and buying our own as they don't know when they will get any in stock. We were not informed that there is major construction happening currently. The property had just gone through ownership change, greatly impacting the restaurant/bar on site. We had only 4 options for 10 days of breakfast, and 5 options on the lunch/dinner menu (which were only satisfactory). We were on the third floor, and our entire trip, the elevator was broken (had been for at least a full month prior to us arriving). There was one ice machine for the entire building (including bar/restaurant) and it was broken more than 50% of the time. We attempted to work 3 different mornings of this stay. The internet on site is atrocious. We could not work efficiently (even just scrolling social media did not work). It is disappointing to pay a lot of money each night, and see that if we request extra toilet paper, we will be charged, and that all things cost extra here. The overall stay was not worth the amount per night. This is advertised as a resort, and it has a long way to go before it could be considered a resort. This property has a lot of potential, we had friendly staff and met friendly owners throughout our stay, it is just not worth the money.
Taking advantage of the limited guests, and charging extra for all things.
View from our balcony - lots of construction / noise.
view of more construction on site - again noisy.
The "gym" - however it is now just a large storage facility for the property.
Stayed 10 nights in Feb 2025
Verified

10/10 Excellent

Meybell

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy bonito lugar muy limpio tranquilo los empleados muy amables la comida muy buena definitivamente lo recomiendo 100% es un lugar del cual uno no se quiere venir
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

René joshua

Disliked: Cleanliness, communication
El lugar muy bonito aún sin playa bonita en frente, pero malísima atención!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lindo hotel muy limpio y nuevo y lo mejor el servicio muy serviciales todos
Stayed 2 nights in Aug 2024