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Quality Inn Tanglewood

2.5 star property
Hotel with free breakfast, in the vicinity of Carilion Roanoke Memorial Hospital

Photo gallery for Quality Inn Tanglewood

Exterior
Lobby
Exterior
Free continental breakfast
Business centre

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

View map
3816 Franklin Rd Sw, Roanoke, VA, 24014
  • Place, Tanglewood Mall
    ‪8 min walk‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪4 min drive‬
  • Place, Valley View Mall
    ‪8 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
TV
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
TV
Premium bedding
Blackout curtains
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
TV
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Roanoke

Quality Inn Tanglewood puts you in the centre of Roanoke, 3.6 km (2.2 mi) from Carilion Roanoke Memorial Hospital and 6.4 km (4 mi) from Virginia Museum of Transportation. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this Franklin-Colonial hotel include Science Museum of Western Virginia and Harrison Museum of African-American Culture.

What's nearby

  • Tanglewood Mall - 8 min walk - 0.7 km
  • Carilion Roanoke Memorial Hospital - 4 min drive - 4.8 km
  • Center in the Square - 5 min drive - 7.1 km
  • Berglund Center - 6 min drive - 8.5 km
  • Mill Mountain Star - 7 min drive - 6.5 km

Getting around

  • Roanoke Station - 9 min drive
  • Roanoke, VA (ROA-Roanoke Regional) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Chili’s - ‬14 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Outback Steakhouse - ‬2 min drive

About this property

Quality Inn Tanglewood

Hotel with free breakfast, in the vicinity of Carilion Roanoke Memorial Hospital
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn Tanglewood. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Roanoke hotel.

  • 58 guestrooms or units
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
Quality Inn Tanglewood offers 58 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Restaurants on site

  • 611 Steak House

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn Tanglewood.

Property is also known as

Quality Inn Tanglewood
Quality Inn Tanglewood Roanoke
Quality Tanglewood
Quality Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke
Quality Inn Tanglewood Hotel
Quality Inn Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke

Frequently asked questions

What is the cancellation policy at Quality Inn Tanglewood?

Quality Inn Tanglewood offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Quality Inn Tanglewood?

Yep, Quality Inn Tanglewood has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Does Quality Inn Tanglewood serve breakfast?

Sure does, free continental brekkie is available at Quality Inn Tanglewood.

Is there a free airport shuttle available at Quality Inn Tanglewood?

No, Quality Inn Tanglewood does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Tanglewood?

Check-in begins at 3 PM. Check-out time is 11 AM.

Quality Inn Tanglewood Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 117 out of 401 reviews
Rating 8 - Good. 132 out of 401 reviews
Rating 6 - Okay. 57 out of 401 reviews
Rating 4 - Poor. 47 out of 401 reviews
Rating 2 - Terrible. 48 out of 401 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 3 nights in Aug 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The furniture was kind of dated.Other thin this the stay was good .The staff was very nice and the property was clean.
My arrival at the facility.
The bedci. The room.
The chair in the room
The breakfast room
Stayed 1 night in Aug 2025

8/10 Good

Roman, Vencouver

Stayed 4 nights in Jul 2025

8/10 Good

G Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Amenities
I couldn’t get my IPad to work with the WiFi.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not clean. But cheap if you need it.

We just needed somewhere affordable to sleep and take a shower after a long day of being out in the heat and sun. As soon as we arrived to our room we could tell it had not been cleaned. There was chocolate (or we hope it was chocolate!) all over the tv remote. Someone else’s used soap was in the shower. One of the wash cloths was brown and dirty. And when we pulled back the blankets someone else’s hair was in them. I was not able to sleep due to feeling like everything was gross.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Room was a little dirty. Bed was comfortable. Bath was older.
Stayed 2 nights in Jul 2025

4/10 Poor

Kathy

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel in a great location

It is a good hotel and if I am in the area I will definitely stay there again. Also there is a fantastic steak house right next door, two minute walk that is amazing
Stayed 2 nights in Jun 2025

6/10 Okay

BYRON

Travelled with family

Quality lacking.

I didn't get the room that I booked. There was blood stains on the sheets and ink stains on the comforter. The attendant was notified and she did change the sheets and comforter in a timely fashion. They gave us the bare minimum of towels and washcloths there was no hand soap in the bathroom.
Stayed 2 nights in Jun 2025

6/10 Okay

Robert

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Janelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lighting in the rooms was horrible, the couch was filthy
Stayed 2 nights in Jun 2025

2/10 Terrible

robert

Disliked: Cleanliness, staff & service, property conditions & facilities

Would rather go camping...

Front desk "manager" lied and thought it would be proper to A) doublecharge me B) charge me a 100 deposit which was never returned and he refuses to speak with me about it. C) Tell me that the room I had reserved wasn't available and moved me to a smaller lower class room yet still charged me for my previous room (30 dollar difference). Overall I was stereotyped, overcharged, lied to on several occasions and ignored. I RECOMMEND NO ONE STAYS HERE FURTHERMORE IT SHOULD BE DESTROYED OR SOLD TO A GOOD OWNER. If i were capable of hiving this place negative stars I would. My lawyer is currently looking into this and I expect to go to court soon.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

They put the Q in Quality!

not a bad stay at all. felt safe, and comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean great staff
Stayed 1 night in Jun 2025

4/10 Poor

Ellen

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
When we first entered our room, it had an unpleasant odor. The lounge chair had stains on it and one of the legs was either loose or broken. The refrigerator was not very clean. The shower had mold in it. I was very disappointed in the condition of the room.
Stayed 1 night in Jun 2025

8/10 Good

Ann

Stayed 2 nights in Mar 2025

4/10 Poor

Leslie

Stayed 2 nights in Jun 2025

6/10 Okay

Richard

Liked: Staff & service, property conditions & facilities
About the only thing going for you is our bed was comfortable. The rug look and smelled dirty. We wouldn't even take our shoes off until we went to bed. The chairs in the room had stains on them. Holes in the curtains. The commode seat was ready to fall off. The shower had mold growing in it around the railing. The towels looked like they were not washed. If I had seen that before my shower I would have went with out. After reading the sign when they were going to charge if stuff was missing we took pictures of everything last night and this morning. The only thing missing was the alarm clock. We reported that
Stayed 1 night in Jun 2025

10/10 Excellent

Vincent

Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Room was comfortable and spacious. Walk in shower was an added bonus. Also, the Great 611 Steakhouse next door is awesome!!! You don't have to leave the property for dinner!!
Stayed 2 nights in May 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ricky

Travelled with partner
Liked: Amenities
Nice site easy to take dog out for bathroom breaks !
Stayed 3 nights in May 2025

4/10 Poor

Cyprian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The condition of the room was severely deteriorated. The bathroom curtain, bathtub, and bathroom door were covered in mildew. The carpet was stained and had numerous holes.
Stayed 3 nights in May 2025

2/10 Terrible

Brian

Travelled with partner
I saw a cobweb . Toilet seat , shower head and sink faucet should be replaced . The sofa was dirty and should be replaced. It felt like a motel with room door goes directly outdoors. No hallway.
Stayed 1 night in May 2025