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Quetzal

Property class: 1

Photo gallery for Quetzal

A spacious lobby with a black and white marble floor, modern ceiling design, and glass walls.
A staircase with illuminated steps and metal railings, leading to an upper level.
A lobby with a modern chandelier, comfortable seating, and large screens displaying content.
A modern hotel with a reflective glass facade, a prominent entrance with a curved overhang, and a visible sign indicating the hotel name.
An indoor swimming pool with a view of the city at night, surrounded by railings and illuminated by ceiling lights.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Granada al Doha Street, Riyadh, Riyadh Province, 1135
  • Place, Shuhada Park
    ‪9 min walk‬
  • Place, Granada Mall
    ‪14 min walk‬
  • Place, Granada Business Park
    ‪15 min walk‬
  • Airport, Riyadh (RUH-King Khaled Intl.)
    ‪18 min drive‬

Room options

Economy Room

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a chair, and a wall with two framed pictures.

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a chair, and a wall with two framed pictures.

Family Apartment, 2 Bedrooms

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Standard Double Room

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Spa
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About the area

Riyadh

Quetzal places you steps from Mouwasat Hospital and within a 10-minute stroll of Shuhada Park. Highlights at this hotel include 4 indoor swimming pools, a full-service spa and free self-parking. .A day of pampering at Quetzal can include access to the sauna and steam room. Enjoy the 24-hour gym and sauna. Plus you'll find free Wi-Fi in public areas and laundry facilities. There's also free parking nearby, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this Ash Shuhada hotel include Riyadh International Convention and Exhibition Center and Riyadh Front Exhibition & Convention Center.

What's nearby

  • Shuhada Park - 9 min walk - 0.8 km
  • Granada Mall - 14 min walk - 1.2 km
  • Granada Business Park - 15 min walk - 1.3 km
  • Riyadh International Convention and Exhibition Center - 6 min drive - 6.3 km
  • Riyadh Front Exhibition & Convention Center - 7 min drive - 8.4 km

Getting around

  • Granadia Station - 9 min walk
  • Riyadh Station - 18 min drive
  • Riyadh (RUH-King Khaled Intl.) - 21 min drive

Restaurants

  • ‪مكث - ‬7 min walk
  • ‪مقهى أندرينا - ‬8 min walk
  • ‪Thawa Cafe - ‬5 min walk
  • ‪Lama Tea | شاهي لمة - ‬7 min walk
  • ‪The Door - ‬7 min walk

About this property

Quetzal

As a guest of Quetzal, you'll find a full-service spa, 4 indoor swimming pools, a sauna, and a 24-hour fitness centre. Public spaces have free WiFi. Event space at this hotel measures 549 square feet (51 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and a garden are also featured at Quetzal. Self parking is free.

This Riyadh hotel is smoke free.

  • 67 guestrooms or units
  • 549 sq ft of conference space
  • 51 sq. m of conference space
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Lift
  • No smoking on site
  • Locker space
Quetzal offers 67 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and bidets.

This Riyadh hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Quetzal. The spa is equipped with a sauna and a steam room. The spa is open daily.

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  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 24-hour gym
  • 24-hour pool access
  • 4 indoor pools
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 4 indoor pools
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 549 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 3:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: SAR 100 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 10006843

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pool access is available 24 hours a day.

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Quetzal Aparthotel Riyadh
Quetzal Aparthotel
Quetzal Riyadh
Quetzal Hotel
Quetzal Riyadh
Quetzal Hotel Riyadh

Frequently asked questions

What is the cancellation policy at Quetzal?

Quetzal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Quetzal?

Yep, Quetzal has a free self car park.

Is there a spa on site at Quetzal?

Yep, Quetzal is available for guests. It has a steam room and a sauna.

Does Quetzal have a pool?

Quetzal has 4 indoor swimming pools. The pool is open 24 hours.

Is there a free airport shuttle available at Quetzal?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Quetzal?

Check-in begins at 3:00 PM. Check-out time is 3:00 PM.

Are pets allowed at Quetzal?

No, pets are not allowed.

Quetzal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 42 reviews
Rating 8 - Good. 17 out of 42 reviews
Rating 6 - Okay. 1 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 4 out of 42 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for a one night stay
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Quiet and convenient

Quiet and convenient. 10 minutes to the Granada mall. Some maintenance required. I will be back.
Stayed 6 nights in Jan 2023
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
The bed is not comfortable.
Stayed 4 nights in Jan 2023
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
كانت جيدة وفندق جميل
Stayed 2 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort

نعم

لا
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y buen servicio , el personal esta muy atento
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق جديد وجميل بس عيبه شبگة موبايلي داخل الغرف سيئه جداً .. بس اللي ريحني الواي فاي ممتاز
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness
New hotel with large and comfortable flats. Cafe and reception area is nice but would benefit from having more trained staff. Amenities (pool, gym, spa) could be very nice if there was dedicated staff to this space and also more equipment in the gym. The hotel is located quite close (10min walk) from Granada mall.
Stayed 3 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad & unclean in general
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport layover with fun

Service was super helpful and very friendly. Great location for shopping, restaurants, and transport. It is also a good airport layover as I used it.
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended at all

Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 3 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience ever!

Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 4 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their pool and sauna plus steam bath. Love the shower also it has different modes😂
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
زجاج الحمام شفاف ولا يحجب ماخلفه ايضاً نظافة المفارش الاضافية غير نظيفة وبها رائحة
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Staff & service
الشقق الفندقيه موقعها حلو والمبنئ جديد واللوبي جميل لاكن هناك مشكلللللله في الحمام اثناء الاستحمام المياه تطفو فوق الارضيه ويخرج روائح مجاري كريهه جدا وابلغتهم بذلك واصلحوها ولاكن رجعت كما كانت
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتازه نوعا ما
Stayed 1 night in Jan 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Stayed 10 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2021