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InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel

5.0 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel

Photo gallery for InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel

Property amenity
2 indoor pools, 2 outdoor pools
Exterior
Minibar, in-room safe, individually decorated, blackout curtains
Restaurant

Overview of InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel

Reviews
6.8

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Riyadh - Qassim Freeway Road, Riyadh, Riyadh, 11566
  • Popular LocationThe Boulevard Riyadh24 min drive
  • Popular LocationKing Saud University25 min drive
  • Popular LocationRiyadh International Convention and Exhibition Center31 min drive
  • AirportRiyadh (RUH-King Khaled Intl.)33 min drive

Room options

View all photos for Royal Suite, 1 Single Bed

Minibar, in-room safe, individually decorated, blackout curtains

Royal Suite, 1 Single Bed

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • 449 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Garden View

Minibar, in-room safe, individually decorated, blackout curtains

Junior Suite, 1 King Bed, Garden View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • 86 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View (North Wing)

Minibar, in-room safe, individually decorated, blackout curtains

Junior Suite, 1 King Bed, City View (North Wing)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Garden View (North Wing)

Minibar, in-room safe, individually decorated, blackout curtains

Premium Room, 1 King Bed, Garden View (North Wing)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View (North Wing)

Separate bathtub and shower, free toiletries, hair dryer, dressing gowns

Suite, 1 Bedroom, City View (North Wing)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (North Wing)

Minibar, in-room safe, individually decorated, blackout curtains

Classic Room, 1 King Bed (North Wing)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds (Club)

Minibar, in-room safe, individually decorated, blackout curtains

Premium Room, 2 Single Beds (Club)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Club North Wing)

Minibar, in-room safe, individually decorated, blackout curtains

Premium Room, 1 King Bed (Club North Wing)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Minibar, in-room safe, individually decorated, blackout curtains

Classic Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • 63 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Garden View (North Wing)

Separate bathtub and shower, free toiletries, hair dryer, dressing gowns

Suite, 1 Bedroom, Garden View (North Wing)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • 86 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Minibar, in-room safe, individually decorated, blackout curtains

Villa, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • 321 sq m
  • Sleeps 5
  • 1 Single Bed

View all photos for Classic Room

Minibar, in-room safe, individually decorated, blackout curtains

Classic Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • 59 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room

Premium Room | Room amenity

Premium Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • 63 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Club)

Minibar, in-room safe, individually decorated, blackout curtains

Premium Room, 1 King Bed (Club)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Garden View

Minibar, in-room safe, individually decorated, blackout curtains

Premium Room, 2 Single Beds, Garden View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • 63 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Garden View

Minibar, in-room safe, individually decorated, blackout curtains

Premium Room, 1 King Bed, Garden View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 4 Bedrooms

Minibar, in-room safe, individually decorated, blackout curtains

Villa, 4 Bedrooms

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • 496 sq m
  • Sleeps 9
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds (Club North Wing)

Premium Room, 2 Single Beds (Club North Wing)

Premium Room, 2 Single Beds (Club North Wing)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • 63 sq m
  • Sleeps 2
  • 2 Single Beds

Suite, 1 Bedroom, Garden View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Garden View (North Wing)

Junior Suite, 1 King Bed, Garden View (North Wing)

Junior Suite, 1 King Bed, Garden View (North Wing)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds (North Wing)

Separate bathtub and shower, free toiletries, hair dryer, dressing gowns

Classic Room, 2 Single Beds (North Wing)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Single Bed (Prince)

Minibar, in-room safe, individually decorated, blackout curtains

Suite, 1 Single Bed (Prince)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • 298 sq m
  • City view
  • Sleeps 5
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, City View

Room amenity

Suite, 1 Bedroom, City View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Separate bedroom
Blackout curtains
  • 86 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Upgraded)

Room amenity

Premium Room (Upgraded)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • 86 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, individually decorated, blackout curtains

Junior Suite, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • 86 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms

Minibar, in-room safe, individually decorated, blackout curtains

Villa, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • Sleeps 7
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, individually decorated, blackout curtains

Classic Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Renovated in 2017
Blackout curtains
Hairdryer
  • 59 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Riyadh

A luxury stay in Riyadh awaits you at InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel. You'll be 29.2 km (18.2 mi) from Roman Sabratha and 32.4 km (20.2 mi) from Kingdom Hospital. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the 2 indoor swimming pools, gym and kids' club plus access to bike hire. Added amenities include free WiFi in public areas, a sauna and a seasonal outdoor swimming pool. Continental breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .In proximity to this 5-property class Riyadh hotel you'll find Riyadh International Convention and Exhibition Center.

What's nearby

  • The Boulevard Riyadh - 24 min drive
  • King Saud University - 25 min drive
  • Al-Raidah Digital City - 29 min drive
  • Riyadh Front Exhibition & Convention Center - 31 min drive
  • Riyadh International Convention and Exhibition Center - 31 min drive

Getting around

  • Riyadh (RUH-King Khaled Intl.) - 33 min drive

Restaurants

  • Mdlbeast - 25 min drive
  • Arabica Star Coffee - 15 min drive
  • بريستو - 4 min drive
  • يوم القهوة - 15 min drive
  • بسكلته - 5 min drive

About this property

InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel

Luxury hotel with 2 restaurants and 2 outdoor pools
As a guest of InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel, you'll find a full-service spa, 2 outdoor swimming pools, and 2 indoor swimming pools along with a sauna and a fitness centre. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A seasonal outdoor pool, a library, and a terrace are also featured at the luxury InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel. Free self parking is available. A complete renovation of InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel was completed in 2017.

Smoking is allowed in designated areas at this 5-star Riyadh hotel.

  • 156 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 2014
  • Deli
  • Kid's club (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel offers 156 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually decorated. LED televisions are featured in guestrooms.

Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Languages

Arabic, English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Valet parking on site (SAR 40 per stay)

Food and drink

  • Daily continental breakfast available 7:00 AM–10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Gym
  • Library
  • Mountain biking
  • Playground
  • Sauna
  • Tennis
  • Volleyball

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's club (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Built in 2014
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Health club

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 300.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately SAR 120 for adults and from SAR 60 for children
  • Valet parking fee: SAR 40 per stay
  • Rollaway bed fee: SAR 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • The seasonal pool will open in January and close in December.
  • Pets and service animals are not allowed on site.

Property is also known as

Al Faisaliah Resorts
Al Faisaliah Resorts Hotel Riyadh
Al Faisaliah Resorts Hotel
Al Faisaliah Resorts Riyadh
Durrat Al Riyadh Resort
Durrat Al Riyadh
Hotel Durrat Al Riyadh Resort & SPA Riyadh
Riyadh Durrat Al Riyadh Resort & SPA Hotel
Hotel Durrat Al Riyadh Resort & SPA
Durrat Al Riyadh Resort & SPA Riyadh
Durrat Resort
Al Faisaliah Resorts Spa
Durrat
Durrat Al Riyadh Resort SPA

Frequently asked questions

What is the cancellation policy at InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel?

InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel?

As of 24 Apr 2024, prices found for a 1-night stay for 2 adults at InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel on 4 May 2024 start from AU$430.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel?

Yep, InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel has a free self car park. Additionally there is valet parking for SAR 40 per stay.

Is there a spa on site at InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel.

Does InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel have a pool?

InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel has 2 outdoor swimming pools and 2 indoor swimming pools. The pool is open from January to December.

What luxury perks are available at InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel?

InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel features 2 outdoor pools, 2 indoor pools and a full-service spa.

What makes InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel a romantic place to stay?

24-hour room service, plus private balconies in the guestrooms, help set the scene for a romantic weekend at InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel.

Does InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel serve breakfast?

Sure does, continental breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel?

No, InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel?

Yep, InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel has 2 restaurants.

What time are check-in & check-out at InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel?

No, pets and service animals are not allowed.

InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 26 out of 78 reviews" "
Rating 8 - Good. 15 out of 78 reviews" "
Rating 6 - Okay. 12 out of 78 reviews" "
Rating 4 - Poor. 7 out of 78 reviews" "
Rating 2 - Terrible. 18 out of 78 reviews" "

7.4/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nidaa

Disliked: Cleanliness, staff & service, property conditions & facilities
تعامل سيء للغاية
Stayed 1 night in Nov 2023

10/10 Excellent

Ahmed

Stayed 1 night in Nov 2023

10/10 Excellent

Petrus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very helpful staff. Beautiful place a bit outside of Riyadh.
Stayed 3 nights in Oct 2023

10/10 Excellent

Hazim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really amazing run away resort to sit and relax
The spacious of the room and the bathroom is something really outstanding . In addition the balcony is really spacious as well with good view to the pools and the garden of the resort. The value comparing to the service and the quality is really affordable .
Stayed 1 night in Jun 2023

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Mashari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except the breakfast was for 3 stars. Also the shampoo and soap was very cheap for 5stats hotel.
Stayed 1 night in Mar 2023

6/10 Okay

nayef

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
نايف nayef
Many services are not available due to maintenance and renovation work, there is disturbance due to the sound of equipment, and the service from the hotel staff is not at a good level. It was a not good experience.
Stayed 2 nights in Feb 2023

2/10 Terrible

Hisham

Stayed 1 night in Mar 2022

6/10 Okay

Miriam

Liked: Cleanliness, staff & service
Disliked: Room comfort
Never again
Our Door(automated) keycard did not work, took 4 visit to the reception and after 20min wait someone came to fix it. There is a pool renevation on-going, loud banging and drilling even early Friday 7am . In a hotel site, they should start later to let guest sleep. Our neighbors upstairs where dragging furniture most of the afternoon/evening or maybe it was the hotel staff?! Only 1 water bottle inside the room, got more after asking. No kettle or anything for tea. Room was freezing cold, the heating more for the AC did not work. The water was freezing cold. After running the shower 15-20mins it will warm up to lukewarm. Buffet lunch and breakfast was good. Breakfast had great variety with healthy option. Starbucks on site. The in-room dining was horrible. Public area and beautiful with gorgeous art pieces. Staff was friendly and helpful.
Stayed 1 night in Feb 2022

8/10 Good

John A

Business traveller
Liked: Cleanliness, staff & service, room comfort
Warm welcome and booking error quickly fixed
Little confusion with the booking when I arrived so had to wait for room to be made ready. But staff were keen to help resolve the issue and did so as soon as possible. Limited menu in the restaurant but what there is was in generous portions and full of flavour. Property is looking a little tired but everything was fully functional. Location is a little isolated with no attractions around it so you need transport.
Stayed 2 nights in Sep 2021