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Hôtel Universel in Rivière-du-Loup

4.0 star property
Family-friendly hotel connected to the convention centre in Rivière-du-Loup with a full-service spa

Photo gallery for Hôtel Universel in Rivière-du-Loup

Front of property
Breakfast and dinner served, international cuisine
Breakfast and dinner served, international cuisine
Excellence Room 2 Queen Beds
Indoor pool, open 8:30 AM to 10:00 PM, lifeguards on site

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
The current price is AU$202
includes taxes & fees
2 Jan - 3 Jan

Explore the area

View map
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4
  • Place, Musee du Bas St Laurent
    ‪18 min walk‬
  • Place, Cegep De Riviere-du-Loup
    ‪2 min drive‬
  • Place, Grand Portage Regional Hospital
    ‪3 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(116 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • 4 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Excellence Room 2 Queen Beds

Excellence Room 2 Queen Beds

Excellence Room 2 Queen Beds

8.6 out of 10
Excellent
(48 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • 5 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(54 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Excellence Room

Excellence Room

Excellence Room

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Privilege Club Room

Privilege Club Room

Privilege Club Room

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Murphy Bed

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(46 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 4 bedrooms
  • Sleeps 4
  • 2 Queen Beds

About the area

Rivière-du-Loup

Hôtel Universel in Rivière-du-Loup places you in the heart of Rivière-du-Loup, connected to the convention centre and 1.6 km (1 mi) from Musee du Bas St Laurent. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing day at UniverSpa can include hot stone massages, body wraps and body scrubs along with thalassotherapy and reflexology. The restaurant, Restaurant - Boreal, serves international cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Turkish bath/hammam, waterslide and lifeguards on site. 183 square feet (17 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:00 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4-property class Rivière-du-Loup hotel include Cegep De Riviere-du-Loup and Club De Golf De Riviere-Du Loup.

What's nearby

  • Musee du Bas St Laurent - 18 min walk - 1.6 km
  • Cegep De Riviere-du-Loup - 2 min drive - 1.9 km
  • Grand Portage Regional Hospital - 3 min drive - 1.9 km
  • Parc des Chutes - 4 min drive - 3.0 km
  • Riviere-du-Loup Saint-Simeon Ferry - 9 min drive - 8.9 km

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪L'Innocent - ‬3 min drive
  • ‪Subway - ‬17 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Mini-Putt Casse-Croûte - ‬4 min drive

About this property

Hôtel Universel in Rivière-du-Loup

Family-friendly hotel connected to the convention centre in Rivière-du-Loup with a full-service spa
Hôtel Universel in Rivière-du-Loup offers its guests a full-service spa, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 183 square feet (17 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a vending machine are also featured at the family-friendly Hôtel Universel in Rivière-du-Loup. Self parking is free.

This 4-star Rivière-du-Loup hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 6 levels
  • Conference rooms
  • 183 sq ft of conference space
  • 17 sq. m of conference space
  • Built in 1973
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Universel in Rivière-du-Loup offers 300 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

UniverSpa has 12 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant - Boreal

Things to do

  • 24-hour gym
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Waterslide

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 183 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 40.24 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person
  • Pet fee: CAD 40.24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: CAD 45

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property Registration Number 054854, 2026-11-30

We should mention

  • Pool access available from 8:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

Frequently asked questions

What is the cancellation policy at Hôtel Universel in Rivière-du-Loup?

Hôtel Universel in Rivière-du-Loup offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Universel in Rivière-du-Loup?

As of 1 Jan 2026, prices found for a 1-night stay for 2 adults at Hôtel Universel in Rivière-du-Loup on 2 Jan 2026 start from AU$201.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Universel in Rivière-du-Loup?

Yep, Hôtel Universel in Rivière-du-Loup has a free self car park and free extended parking.

Is there a spa on site at Hôtel Universel in Rivière-du-Loup?

Yep, UniverSpa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hôtel Universel in Rivière-du-Loup have a pool?

Yep, and guests love it! Hôtel Universel in Rivière-du-Loup has an indoor pool. The pool is open 8:30 AM to 10:00 PM.

Does Hôtel Universel in Rivière-du-Loup have a waterslide?

Yep, this property has a waterslide!

Is Hôtel Universel in Rivière-du-Loup family-friendly?

You bet! With amenities such as children's meals and a waterslide, as well as free infant beds in the guestrooms, it's no surprise that Hôtel Universel in Rivière-du-Loup is a hit with families.

Does Hôtel Universel in Rivière-du-Loup serve breakfast?

You bet, cooked-to-order brekkie is available weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hôtel Universel in Rivière-du-Loup?

No, Hôtel Universel in Rivière-du-Loup does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Universel in Rivière-du-Loup?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hôtel Universel in Rivière-du-Loup?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hôtel Universel in Rivière-du-Loup Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1134 out of 1967 reviews
Rating 8 - Good. 506 out of 1967 reviews
Rating 6 - Okay. 201 out of 1967 reviews
Rating 4 - Poor. 80 out of 1967 reviews
Rating 2 - Terrible. 46 out of 1967 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are well appointed good size and comfortable. The hotel has a nice restaurant with good food and service. There is also free charging stations for electric vehicles.
Stayed 1 night in Sep 2025

10/10 Excellent

Bertalint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Honestly best hotel to stop at after a long drive. Everything you need is onsite or crazy close by. Would come back for sure
Stayed 1 night in Sep 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service
Stayed 1 night in Sep 2025

2/10 Terrible

Andrea

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
The clark had a pair of XL womens underpants on his head. Pretry sure they were clean though. He was very helpful and cheery. Sorry this wouldnt let me out of the review without leaving a comment. Have a nice stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeanfrancois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel, we stay there when we tea el from NS to ON. the restaurant is 5 star gourmet. Rooms are large, fridge with freezer, sitting area & comfy bed.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been renovated extensively since our last visit several years ago. The rooms are very nice and the food in the restaurant is excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant excellent food and service
Stayed 1 night in Sep 2025

10/10 Excellent

Pauline

Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia A

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

HUGO DE JESUS

Travelled with family
Ok
Stayed 1 night in Sep 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop to/from QC south shore or Maritimes

Great swimming pool and hot tub and access to the spa at reduced rates. Parking was tight with some rooms having reserved spots and others not. Our room faced the swimming pool, but I wasn’t able to open the patio door so I’m not sure what the point of having it is and it was very dark they could improve on the lighting in the rooms other than that no complaints really.
Stayed 1 night in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stop to rest for the night.
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked having room on 1st floor with patio door -made it convenient for bringing our dog
Stayed 1 night in Sep 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Anton C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fall bike trip

The hotel was great, clean and comfortable. The restaurant was also very good.
Stayed 1 night in Sep 2025

8/10 Good

ZHAOXUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025