Hotel Spa Mansion Santa Isabella

3.0 star property
Comfortable spa hotel, walk to Maldonado Park

Choose dates to view prices

Photo gallery for Hotel Spa Mansion Santa Isabella

Courtyard view
Aqua centre
Restaurant
Interior entrance
Deep soaking bathtub
Reviews
8.6

Excellent

Popular amenities

  • Breakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Jose Veloz 2848, between, Carabobo Magdalena Davalos, Riobamba, Chimborazo
  • Popular LocationMaldonado Park3 min walk
  • Popular LocationRiobamba Cathedral4 min walk
  • Popular LocationNational University of Chimborazo4 min drive

Room options

Classic Twin Room

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Bidet
Bathrobes
Hairdryer
Free bottled water
  • City view
  • Sleeps 2
  • 2 Double Beds

Traditional Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Heating
LED TV
Bidet
Bathrobes
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

Highlights

Balcony
Individually furnished
Individually decorated
Heating
LED TV
Bidet
Bathrobes
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Room

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Bidet
Bathrobes
Hairdryer
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Bedroom, Garden View

10/10 Exceptional

Highlights

Balcony
Individually furnished
Individually decorated
Heating
LED TV
Bathrobes
Bidet
Deep-soaking bath
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed

10/10 Exceptional

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Separate bedroom
Bathrobes
Bidet
Deep-soaking bath
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Classic Single Room

Highlights

Balcony
Individually furnished
Individually decorated
Heating
LED TV
Bidet
Bathrobes
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Executive Single Room

10/10 Exceptional

Highlights

Balcony or patio
Individually furnished
Individually decorated
Heating
LED TV
Bidet
Bathrobes
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Superior Triple Room

10/10 Exceptional

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
LED TV
Bidet
Bathrobes
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Large Single Beds

Family Suite

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
2 bedrooms
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Riobamba

Hotel Spa Mansion Santa Isabella places you in the centre of Riobamba, within a short 5-minute stroll of Maldonado Park and Riobamba Cathedral. Highlights at this historic hotel include a full-service spa, a restaurant and free buffet breakfast. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. For a drink, you can stop by the hotel's own lounge bar. Enjoy the sauna along with access to ecotours and horse riding/hire. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 3-property class Riobamba hotel include Basilica of the Sacred Heart of Jesus and Iglesia de Balbanera.

What's nearby

  • Maldonado Park - 3 min walk
  • Riobamba Cathedral - 4 min walk
  • Basilica of the Sacred Heart of Jesus - 6 min walk
  • National University of Chimborazo - 4 min drive
  • Higher Polytechnic School of Chimborazo - 5 min drive

Getting around

  • Riobamba Train Station - 14 min walk

Restaurants

  • Casa Rubio Cayfruts - 5 min walk
  • Licontro - 16 min walk
  • Patrimonio - 4 min walk
  • Chifa Macao - 18 min walk
  • El Delirio Restaurant - 11 min walk

About this property

Hotel Spa Mansion Santa Isabella

Comfortable spa hotel, walk to Maldonado Park
Hotel Spa Mansion Santa Isabella offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the historic Hotel Spa Mansion Santa Isabella. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 3-star Riobamba hotel is smoke free.

  • 25 guestrooms or units
  • 2 levels
  • 2 buildings
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Spa Mansion Santa Isabella offers 25 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. LED televisions come with satellite channels.

Bathrooms include dressing gowns, bidets and hairdryers. This Riobamba hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Hardwood flooring in room
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk, key retrieval

Pets

  • Pets and service animals are not allowed at Hotel Spa Mansion Santa Isabella

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mansion Santa Isabella
Mansion Santa Isabella Hotel
Mansion Santa Isabella Hotel Riobamba
Mansion Santa Isabella Riobamba
Mansion Santa Isabella
Spa Mansion Santa Isabella
Hotel Spa Mansion Santa Isabella Hotel
Hotel Spa Mansion Santa Isabella Riobamba
Hotel Spa Mansion Santa Isabella Hotel Riobamba

Frequently asked questions

What is the cancellation policy at Hotel Spa Mansion Santa Isabella?

Hotel Spa Mansion Santa Isabella offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Spa Mansion Santa Isabella?

As of 6 June 2024, prices found for a 1-night stay for 2 adults at Hotel Spa Mansion Santa Isabella on 13 June 2024 start from AU$113.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Spa Mansion Santa Isabella?

Yep, Hotel Spa Mansion Santa Isabella has a free self car park.

Is there a spa on site at Hotel Spa Mansion Santa Isabella?

Yep, there is an onsite spa at Hotel Spa Mansion Santa Isabella. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

What makes Hotel Spa Mansion Santa Isabella a romantic place to stay?

A hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hotel Spa Mansion Santa Isabella.

Does Hotel Spa Mansion Santa Isabella serve breakfast?

Sure does, free buffet breakfast is on offer daily.

Is there a free airport shuttle available at Hotel Spa Mansion Santa Isabella?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Spa Mansion Santa Isabella?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Spa Mansion Santa Isabella?

Check-in begins at noon. Check-out time is 11:30 AM.

Are pets allowed at Hotel Spa Mansion Santa Isabella?

No, pets and service animals are not allowed.

Hotel Spa Mansion Santa Isabella Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 46 out of 84 reviews" "
Rating 8 - Good. 24 out of 84 reviews" "
Rating 6 - Okay. 7 out of 84 reviews" "
Rating 4 - Poor. 4 out of 84 reviews" "
Rating 2 - Terrible. 3 out of 84 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! We have stayed at this hotel for several trips now and it is consistently awesome.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Unfortunately the spa area was unavailable
Stayed 1 night in Jan 2024

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Top notch staff & service. Clean rooms, big beds, wifi, we did laundry, we did couples massages, free breakfast in the restaurant attached to it. Safe neighborhood, close to shopping and transportation. Rodrigo did an amazing job. Transport to Quito airport provided.
Stayed 4 nights in Dec 2023

6/10 Okay

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall beautiful property in Riobamba. My husband & I were originally placed in a much smaller room than what we had booked. A bit of an inconvenience, but staff corrected situation once I informed them. Loved the suite (once we were moved to the correct room) & would highly recommend!! We were not given any information about breakfast, spa, etc. when we checked in so that would be my suggestion for an area to improve on
Stayed 1 night in Nov 2023

6/10 Okay

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
The gardens were amazing. The staff was very nice

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and excellent food.
Stayed 2 nights in Sep 2023

10/10 Excellent

Loorna

Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly.
Stayed 3 nights in Feb 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Staff were extremely helpful and kind!
Stayed 2 nights in Feb 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional and Angel was extremely helpful.
Stayed 1 night in Feb 2023