It was a very misleading entry on Hotels.com. We needed to book 3 apartments for 10 people, only to be told 1 day before arriving that they would have 2 apartments but they would have enough space for the 10 of us. I asked about a refund at the time and they said we could negotiate that once we've seen the apartments. When we arrived the 2 apartments were at different ends of the Old Town, which was never made clear, and didn't have enough beds! We were told to sleep on a pull out double sofa for 2 people, when realistically it could fit 1 person, another bed was on a sofa in the other apartment. All beds were doubles, even though we requested singles. Everything about the apartment was misleading. When we asked for a refund because we were getting 7 beds instead of the 12 (we booked 3 apartments with 4 single beds each) the owner said he couldn't and it was only after a lot of persuasion we got any refund. The rooms we're the worst I've ever stayed in, but the misleading nature of the whole booking and the poor service to make us happy made give it a poor rating all round. It was pretty expensive for what you got too in terms of quality of the room.