Rietz-Neuendorf Holiday Packages

The entire staff at the GINN go above and beyond every time. From the arrival process to the departure formalities always 10/10. Highly recommend this location for its quiet location, quick access to Berlin itself and an always clean and inviting environment.

Room kept clean. Room service attentive. Pool and sauna great. Location ok. We booked one bedroom apartment with laundry facility but had to ask for laundry powder. Also asked for bathrobes which we’ve seen other guests use but they never came. Being able to cast streaming services to tv was great.

Book this hotel if you don't want comfort. Book this hotel if you enjoy overpaying. Book this hotel if having your expectations met sounds overrated. We arrived after a full day of travel, hoping for a cool, clean room to recover in. Instead, no air conditioning — just a fan, which management offered as the "solution." Whether the AC is broken or simply not provided isn't clear, but either way, in the middle of summer, that's a problem they didn't seem in a rush to fix. The room itself had a tired, worn look — not dirty exactly, but not what we'd call clean either. A little elbow grease and some basic upkeep would go a long way here. For the price we paid, we expected a lot more. If you're looking for comfort, cleanliness, or value, keep looking.