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Quality Inn and Conference Center

Property class: 2.5

Photo gallery for Quality Inn and Conference Center

A hotel room with a large bed, a smaller bed, a nightstand, a lamp, and a window with curtains.
A reception desk with a modern design, featuring a wavy pattern on the wall behind it and a blue LED light strip along the base.
A breakfast area with a counter, coffee machines, and seating.
A hotel with a sign reading "Quality Inn & Suites" and a modern building with multiple floors.
An indoor swimming pool with a clear view of the surrounding area, including lounge chairs and a view of the outdoors.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$87
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
5501 National Rd E, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪2 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Earlham College
    ‪15 min drive‬

Room options

View all photos for Standard King Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Standard King Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard 2 Queens Non Smoking

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Standard 2 Queens Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a nightstand with a lamp, a framed picture on the wall, and a wooden headboard.

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.2 out of 10, Wonderful, 1,001 reviews
The price is AU$176
includes taxes & fees
6 Dec - 7 Dec
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About the area

Richmond

Quality Inn and Conference Center places you in the heart of Richmond, connected to the convention centre and within steps of Old National Road Welcome Center. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym and pool loungers. 4740 square feet (440 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free extended parking. .Sights within a 30-minute walk of this Richmond hotel include Richmond Mall and Hayes Arboretum.

What's nearby

  • Old National Road Welcome Center - 2 min walk - 0.2 km
  • Richmond Mall - 2 min drive - 2.1 km
  • Earlham College - 15 min drive - 13.6 km
  • Wayne County Fairgrounds - 17 min drive - 20.8 km
  • Miami University - 39 min drive - 51.7 km

Getting around

  • Dayton, OH (DAY-James M. Cox Dayton Intl.) - 38 min drive

Restaurants

  • ‪Chick-Fil-A - ‬6 min walk
  • ‪Culver's - ‬4 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Quality Inn and Conference Center

Quality Inn and Conference Center offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 4740 square feet (440 square metres) and includes a conference centre. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Quality Inn and Conference Center. Free self parking is available.

This Richmond hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 4 levels
  • 4740 sq ft of conference space
  • 440 sq. m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Wedding services available
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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The price is AU$84
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (4,740 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10 per night.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 3 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Frequently asked questions

What is the cancellation policy at Quality Inn and Conference Center?

Quality Inn and Conference Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn and Conference Center?

As of 6 Nov 2026, prices found for a 1-night stay for 2 adults at Quality Inn and Conference Center on 1 Dec 2026 start from AU$87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn and Conference Center?

Yep, Quality Inn and Conference Center has a free self car park and free extended parking.

Does Quality Inn and Conference Center have a pool?

Quality Inn and Conference Center has an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Quality Inn and Conference Center serve breakfast?

Sure does, free continental brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Quality Inn and Conference Center?

No, Quality Inn and Conference Center does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn and Conference Center?

Check-in begins at 3 PM. Check-out time is 11 AM.

Quality Inn and Conference Center Reviews

Reviews

6.6
Rating 10 - Excellent. 242 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 211 out of 1001 reviews
Rating 4 - Poor. 154 out of 1001 reviews
Rating 2 - Terrible. 172 out of 1001 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good location
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Solid place to stop while traveling
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Polite staff and good, clean rooms
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty seen numerous customers leave right after checking in. Nothing good to say about this location
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
They were good for the price.
Stayed 7 nights in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Bed was comfortable enough. Pool was very dirty, other pool area equipment was broken. Staff was friendly and area seemed safe and convenient. Was just disappointing that the pool had so much trash and grime in it.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The room was clean. Breakfast had a decent selection for what was expected.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
The room was clean. The bathroom needed to be remodeled. The lobby had an odor.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
The staff was helpful, friendly and polite. The property could use some TLC. Overall, satisfied with my stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Disliked: Amenities, property conditions & facilities
The staff was helpful but the facility has seen its days.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t end up staying due to filth and bugs. Still waiting on the property to respond to Expedia for my refund. Not sure why it keeps asking how my stay was.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Staff friendly
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The building was not taken care of at all and smelled like a mix of smoke and dog. The pool was dirty, and the breakfast was chaotic at best.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Odd smell in the lobby. Rooms have obviously been smoked in, sheets and towels were dingy and stained. Not a very good place to stay. Not a dump, but they don’t have very far to get to dump status. Nowhere near what I paid for it at around $140 a night. Won’t be back,
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this particular quality inn. The hotel room door was missing a lock, bed linens were stained, broken furniture, and the tub was not clean. While the staff was very kind, they refuse to do anything about the issues or to issue a refund.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
The “breakfast” was very lackluster. Waffles, serial and yogurt. I went to McDonald’s instead. The indoor pool was freezing cold and the bottom was dirty with dirt, dead bugs, bandages. The fridge in the room made noises.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
This place is in poor condition. It is dated and antiquated along with a sewage type odor in the lobby. The place is run down and in such terrible condition I canceled my booking for the second night although I would be charged for the cancellation. In other words I would gladly pay to not stay there.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
I had four rooms. They were clean but one of the bathrooms had rectangular opening in the wall. It was nice size. Not a lot to pick from for breakfast.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and staff was very friendly.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Location is great, within walking distance of the Old National Road Welcome Center where you can get your Chocolate Trail passport which is a fantastic experience. This property is in bad need of a overall remodel. The breakfast is not stocked very well. It is a shame attention has not been given to this property because it's location to dining, shopping and points of interest is great.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
Bed sheets were stained and worn. We left and went to a different hotel. Towels in our bathroom were stained, could not tell if laundered.
Stayed 1 night in May 2026