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Moxy Richmond Downtown

2.5 star property
Family-friendly hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Moxy Richmond Downtown

Relax by the central fire feature in this stylish lounge area, surrounded by comfortable seating options.
Relax in this stylish living room with a large flat-screen TV, curved sofa, and foosball table.
Enjoy a drink at our stylish bar, featuring a selection of beverages and comfortable seating for guests.
Relax by the glass-enclosed fireplace in a cozy lounge area with comfortable seating and a book-filled bookshelf.
Stylish building with a unique blend of brick and stone.

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk
The current price is AU$256
includes taxes & fees
4 Aug - 5 Aug

Explore the area

Map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Broad Street
    ‪2 min walk‬
  • Greater Richmond Convention Center
    ‪6 min walk‬
  • Virginia Commonwealth University
    ‪8 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 Queen Bed, View (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, View (Hearing Accessible)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Netflix
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout curtains

Loft (Hearing Accessible)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Netflix
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout curtains

Room (Hearing Accessible)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Netflix
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, View (Mobility Accessible, Tub)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, View (Hearing Accessible)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Single Beds, View

Room, 2 Single Beds

Room, 2 Single Beds, View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Netflix
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, View

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, View

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Netflix
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft

1 bedroom, desk, laptop workspace, blackout curtains

Loft

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Netflix
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Room, 1 Queen Bed, No View

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, No View

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Netflix
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, No View

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, No View

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Netflix
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, View

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Netflix
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

1 bedroom, desk, laptop workspace, blackout curtains

Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Netflix
  • 14 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

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About the area

Richmond

A family-friendly stay in the heart of Richmond awaits you at Moxy Richmond Downtown. Within just a 10-minute stroll, you'll find Broad Street and Greater Richmond Convention Center. Highlights at this Colonial hotel include in-room free WiFi and LCD TVs. .Bar Moxy is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown Richmond hotel include The National and Virginia Commonwealth University.

What's nearby

  • Broad Street - 2 min walk - 0.2 km
  • The National - 5 min walk - 0.4 km
  • Greater Richmond Convention Center - 6 min walk - 0.6 km
  • Virginia Commonwealth University - 8 min walk - 0.7 km
  • Altria Theater - 16 min walk - 1.3 km

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond, VA (RIC-Richmond Intl.) - 14 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Penny Lane Pub - ‬1 min walk
  • ‪Capital Ale House - ‬3 min walk
  • ‪Quench Food + Spirits - ‬5 min walk
  • ‪ML Steak Modern Chophouse - ‬5 min walk

About this property

Moxy Richmond Downtown

Family-friendly hotel with 24-hour fitness centre and 24-hour front desk
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The family-friendly Moxy Richmond Downtown also features a 24-hour fitness centre, coffee/tea in common area, and a fireplace in the lobby. Parking is available for a fee.

This Colonial Richmond hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 8 levels
  • Built in 2022
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Moxy Richmond Downtown offers 100 accommodations with a hairdryer and free toiletries. 55-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Classic hotel entrance with a prominent marquee and symmetrical facade.

The Commonwealth

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,280 reviews
The price is AU$258
includes taxes & fees
7 Aug - 8 Aug
The Commonwealth

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 32 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 32 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Frequently asked questions

What is the cancellation policy at Moxy Richmond Downtown?

Moxy Richmond Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Moxy Richmond Downtown?

As of 30 July 2025, prices found for a 1-night stay for 2 adults at Moxy Richmond Downtown on 4 Aug 2025 start from AU$256.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Moxy Richmond Downtown?

Yep, Moxy Richmond Downtown has valet parking for USD 32 per day.

Is there a free airport shuttle available at Moxy Richmond Downtown?

No, Moxy Richmond Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Moxy Richmond Downtown?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 234 out of 358 reviews
Rating 8 - Good. 60 out of 358 reviews
Rating 6 - Okay. 25 out of 358 reviews
Rating 4 - Poor. 18 out of 358 reviews
Rating 2 - Terrible. 21 out of 358 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter, Sterling

Stayed 1 night in Mar 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 4 nights in Mar 2025

8/10 Good

Zachary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Kelsey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got over charged for room charged me for 2 night when I was only staying one been trying to get in contact with them for days to get a refund one of the other days was booked through Expedia they are trying to process a refund and can’t because they can’t get the hotel to comply. When we got there all the door were locked had to walk around the entire block twice and call to get someone to let us in when we check in he doesn’t tell me the Expedia booking is for another day he just charged me for another night when I thought I was checking in to my booking then realize it’s for a whole different day then I needed he never even said anything then we get in the room the tv doesn’t work we got moved 4 times just for them to say oh yeah all out tvs are broke so we just sat in complete silence the entire time couldn’t sleep without a tv then the next morning I go to get a charger out my card my key doesn’t work for the room I have when I get back they were trying to tell me I was staying in a diff room and that’s the room my name is under I had to go back up to the floor and back down the front desk 3 diff times and for 3 diff key cards before they gave me one for the right room not to mention one of the cards they gave me had a whole person in it that I just barged in on and was literally trying to tell me well that’s your room I said my boyfriend and my stuff isn’t there idk who’s in that room!! Now I’ve been trying to get a refund a manager hasn’t been there in days to speak to
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Rooms very clean. Only downside was no microwave or mini fridge in the room
Stayed 2 nights in Mar 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great
Stayed 1 night in Mar 2025

8/10 Good

Thressa

Liked: Cleanliness, property conditions & facilities
Check in was not very good..staff did not seemed pleased that we used
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the coolest, most inclusive hotels I have ever stayed at. The staff was welcoming and accommodating, and I loved that I could get a room with no windows (to sleep in easily). We will definitely be using Moxy again for our Richmond trips!
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

John

Stayed 1 night in Mar 2025

8/10 Good

Ivy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very aesthetically pleasing. The room was a bit hot and we could not get the thermostat to turn down. Other than that, super cool hotel with lots to do and near a bunch of places.
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Stayed 1 night in Mar 2025

8/10 Good

Bonita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Maritza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was just what I expected.
Stayed 2 nights in Mar 2025

8/10 Good

Shanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, comfortable, and lots nearby in walking distance. Would stay there again.
Stayed 1 night in Mar 2025

8/10 Good

Haeun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little loud around the restaurant but beautiful and safe. Good location.
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay. Convenient. Clean. Shower door was not hung correctly and would not close but otherwise very unique decor. Lobby area with very fun common space. Parking convenient.
Stayed 1 night in Jan 2025

6/10 Okay

Angelique

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and accommodating staff.

Second time staying at this location. Staff is very friendly and approachable. The modern amenities and activities make this a one stop shop. No need to even leave the facility. Their signature drinks are delicious. I also love that there are areas in the hotel where guest may obtain needed items like additional blankets, and toiletries.
Stayed 1 night in Mar 2025

4/10 Poor

Haytham

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is trying really hard to look cool, but it's just an average hotel. The garage situation is confusing and unnecessarily complicated (you have to call, then get a code, then get a text, then go online, Everytime you want to enter or exit). The staff doesn't seem particularly friendly or intered in helping. The AC is extremely loud in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Stayed 1 night in Feb 2025

10/10 Excellent

Estelle

Stayed 1 night in Feb 2025