Hyatt Place Richmond/Innsbrook

3.0 star property
Hotel in Glen Allen with free breakfast and 24-hour fitness centre

Photo gallery for Hyatt Place Richmond/Innsbrook

Free daily buffet breakfast
Terrace/patio
Lobby
Exterior
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Gym
The current price is AU$176
includes taxes & fees
24 Sept - 25 Sept

Explore the area

View map
4100 Cox Rd, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪3 min drive‬
  • Henrico Doctors' Hospital
    ‪7 min drive‬
  • University of Richmond
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(50 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2025
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

8.2 out of 10
Very good
(24 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2025
Blackout curtains
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room, Multiple Beds (High Floor)

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2025
Blackout curtains
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2025
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2025
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Glen Allen

Hyatt Place Richmond/Innsbrook puts you in the centre of Glen Allen, 4 km (2.5 mi) from Short Pump Town Center and 2.8 km (1.7 mi) from Elk's Lodge. Highlights at this hotel include free weekday breakfast, a restaurant and a 24-hour gym. .The hotel's own lounge bar is a nice place to enjoy a drink. 1195 square feet (111 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 6:30 AM and 9:00 AM. There's also the convenience of self parking. .Attractions within a 20-minute drive of this 3-property class Glen Allen hotel include University of Richmond and Virginia Commonwealth University.

What's nearby

  • Short Pump Town Center - 3 min drive - 3.8 km
  • Henrico Doctors' Hospital - 7 min drive - 8.2 km
  • University of Richmond - 10 min drive - 11.2 km
  • Lewis Ginter Botanical Garden - 12 min drive - 13.8 km
  • Virginia Commonwealth University - 15 min drive - 20.1 km

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪Cupertino's NY Bagels & Deli - ‬9 min walk
  • ‪Silver Diner - ‬3 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Five Guys - ‬6 min walk
  • ‪Moe's Southwest Grill - ‬6 min walk

About this property

Hyatt Place Richmond/Innsbrook

Hotel in Glen Allen with free breakfast and 24-hour fitness centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1195 square feet (111 square metres) and includes conference space. The business-friendly Hyatt Place Richmond/Innsbrook also features a 24-hour fitness centre, a picnic area, and express check-in. For a fee, parking is available. A complete renovation of Hyatt Place Richmond/Innsbrook was completed in March 2025.

This 3-star Glen Allen hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1195 sq ft of conference space
  • 111 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Richmond/Innsbrook offers 124 accommodations with MP3 docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided once per stay.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Renovated entire property - March 2025
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Richmond/Innsbrook
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hyatt Place Richmond Innsbrook
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel Glen Allen

Frequently asked questions

What is the cancellation policy at Hyatt Place Richmond/Innsbrook?

Hyatt Place Richmond/Innsbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Richmond/Innsbrook?

As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Innsbrook on 24 Sept 2025 start from AU$176.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Richmond/Innsbrook?

Yep, Hyatt Place Richmond/Innsbrook has an uncovered self car park with in/out privileges for USD 5.00 per night.

What makes Hyatt Place Richmond/Innsbrook a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Place Richmond/Innsbrook.

Is Hyatt Place Richmond/Innsbrook family-friendly?

You bet! With amenities such as a deli and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Richmond/Innsbrook is a hit with families.

Does Hyatt Place Richmond/Innsbrook serve breakfast?

Yep, travelers speak well of the free buffet breakfast here! Available daily between 6:30 AM and 9:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hyatt Place Richmond/Innsbrook?

No, Hyatt Place Richmond/Innsbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Richmond/Innsbrook?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Richmond/Innsbrook?

Check-in begins at 3 PM. Check-out time is 11 AM.

Hyatt Place Richmond/Innsbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1005 reviews
Rating 8 - Good. 242 out of 1005 reviews
Rating 6 - Okay. 159 out of 1005 reviews
Rating 4 - Poor. 93 out of 1005 reviews
Rating 2 - Terrible. 88 out of 1005 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 2 nights in Jun 2025

6/10 Okay

Enoch

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Amenities
Great for access to stores and food. Not great for pets. The pool was also a huge disappointment(drained). Thankfully, it was an overnight stay.
Stayed 1 night in Jun 2025

8/10 Good

Brian

Stayed 1 night in Jun 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, renovated, decent
Stayed 1 night in Jun 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in, clean. Rooms were nice and cold and breakfast was so good! I stayed on the first floor and several times I went out of the room and the door to the parking lot was propped open. I did not care for that
Stayed 1 night in Jun 2025

10/10 Excellent

Tymeca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so friendly and helpful. My room was very comfortable and breakfast was great.
Stayed 1 night in Jun 2025

6/10 Okay

Cherrie

Stayed 1 night in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Jun 2025

2/10 Terrible

Linda L

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
This property is under construction and there were buckets everywhere to help with leaks. The condition of the property was poor.
Stayed 2 nights in Jun 2025

10/10 Excellent

Letitia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really big and the breakfast was great.
Stayed 1 night in Jun 2025

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness
The room was nice except that the bathroom door grazed the toilet when opened and closed. Not enough workers at breakfast.
Stayed 1 night in Jun 2025

4/10 Poor

Jasmine

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Ronnell

$14 parking permit is not cool. A lot of commotion through the night, a lot of people in parking lot just wondering, dark spots in lot, property doors wasn’t working. Just didn’t look as up to par as other locations, remodel look like it was off TEMU
Stayed 2 nights in May 2025

6/10 Okay

Annamarie

Travelled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Tamilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great visit!
Stayed 1 night in Jun 2025

8/10 Good

Kenneth, Temple

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Vida

Travelled with family
Stayed 2 nights in May 2025

6/10 Okay

Lisa Ann

Business traveller
Liked: Staff & service
Stayed 4 nights in May 2025

6/10 Okay

Philip

Liked: Staff & service
Disliked: Property conditions & facilities
Our telephone had no power. There was no hair-dryer for women. We chose not to have maid service during our stay; but there was no convenient place to put our trash in the wastebaskets.
Stayed 4 nights in May 2025

8/10 Good

James

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint room needs a microwave.
Stayed 4 nights in May 2025

10/10 Excellent

Colin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 4 night stay here and it was very good overall. Great location and surprisingly walkable to some decent dining and other shops. Felt safe, nice parking, and quiet area.
Stayed 4 nights in May 2025

10/10 Excellent

Jason

Stayed 1 night in May 2025

8/10 Good

Thomas

Travelled with family
Liked: Staff & service, amenities
They failed to advise you prior to booking to advise that the room would be cleaned and towels and bed sheets changed every other day. On the third day, they did minimal cleaning, forgetting to providing additional toiletries and cleaning the water in the ice bucket.
Stayed 3 nights in May 2025

4/10 Poor

Typress

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom to small, ac out dated , smell like smoke in the room and hallways....oh and the bed was rough to sleep on...very unpleasant stay for it to be in the short pump area Richmond Va
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent the weekend with family. The hotel was amazing, the staff was great, and it was comforting.
Stayed 2 nights in May 2025