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Hyatt Place Richmond/Innsbrook

Property class: 3

Photo gallery for Hyatt Place Richmond/Innsbrook

A multi-story hotel with a prominent "Hyatt Place" sign, a covered entrance, and a parking lot.
A bar area with a curved counter, stools, a beverage cooler, and a television screen.
A hotel room with a gray sofa, a bed, a TV, and a large window with curtains.
A sign for a Hyatt Place hotel with a landscaped area in front.
An outdoor patio area with round tables, benches, and trees.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$168
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View map
4100 Cox Rd, Glen Allen, VA, 23060
  • Place, Short Pump Village
    ‪4 min drive‬
  • Place, Short Pump Town Center
    ‪5 min drive‬
  • Place, Elk's Lodge
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

A hotel room with two beds, a bathroom, and a large window with curtains.

Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

8.4 out of 10
Very good
(34 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a gray sofa, a bed, a TV, a window with curtains, a door with glass panels, and a framed abstract artwork on the wall.

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(69 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a wooden desk, a framed artwork, a coffee maker, and a mirror reflecting a chair and lamp.

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (High Floor)

A hotel room with a gray sofa, a bed, a TV, a window with curtains, a door with glass panels, and a framed abstract artwork on the wall.

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(13 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, Multiple Beds (High Floor)

A hotel room with two beds, a bathroom, and a large window with curtains.

Room, Multiple Beds (High Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free wired internet

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About the area

Glen Allen

Hyatt Place Richmond/Innsbrook puts you in the centre of Glen Allen, 3.7 km (2.3 mi) from Short Pump Town Center and 2.8 km (1.7 mi) from Elk's Lodge. Highlights at this hotel include free weekday breakfast, a restaurant and a 24-hour gym. .The hotel's own lounge bar is a nice place to enjoy a drink. 1195 square feet (111 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 6:30 AM and 9:00 AM. There's also the convenience of self parking. .Attractions within a 20-minute drive of this 3-property class Glen Allen hotel include University of Richmond and Virginia Commonwealth University.

What's nearby

  • Short Pump Village - 4 min drive - 3.8 km
  • Short Pump Town Center - 5 min drive - 5.2 km
  • Elk's Lodge - 6 min drive - 3.1 km
  • Bowlero West End - 9 min drive - 5.9 km
  • Regency Square Mall - 11 min drive - 8.9 km

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪Wawa - ‬12 min walk
  • ‪Devil's Lettuce - ‬4 min walk
  • ‪Golden Corral - ‬19 min walk
  • ‪Five Guys - ‬6 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Hyatt Place Richmond/Innsbrook

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1195 square feet (111 square metres) and includes conference space. The business-friendly Hyatt Place Richmond/Innsbrook also features a 24-hour fitness centre, a picnic area, and express check-in. For a fee, parking is available. A complete renovation of Hyatt Place Richmond/Innsbrook was completed in March 2025.

This 3-star Glen Allen hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1195 sq ft of conference space
  • 111 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Richmond/Innsbrook offers 124 accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Similar properties

A spacious lobby with a high ceiling, large windows, and a central reception desk.
Hilton Garden Inn Richmond Innsbrook
Glen Allen
  • Pool
  • Spa pool
  • Pet-friendly
  • Restaurant
3.9 out of 5, Good, 1,003 reviews
The price is AU$151
includes taxes & fees
3 Dec - 4 Dec
Hilton Garden Inn Richmond Innsbrook

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Renovated entire property - March 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Richmond/Innsbrook
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hyatt Place Richmond Innsbrook
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel Glen Allen

Frequently asked questions

What is the cancellation policy at Hyatt Place Richmond/Innsbrook?

Hyatt Place Richmond/Innsbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Richmond/Innsbrook?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Innsbrook on 9 Dec 2026 start from AU$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Richmond/Innsbrook?

Yep, Hyatt Place Richmond/Innsbrook has an uncovered self car park with in/out privileges for USD 5.00 per night. A self car park is also available, for a fee.

What makes Hyatt Place Richmond/Innsbrook a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Place Richmond/Innsbrook.

Is Hyatt Place Richmond/Innsbrook family-friendly?

You bet! With amenities such as a deli and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Richmond/Innsbrook is a hit with families.

Does Hyatt Place Richmond/Innsbrook serve breakfast?

Yep, travelers speak well of the free buffet breakfast here! Available daily between 6:30 AM and 9:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hyatt Place Richmond/Innsbrook?

No, Hyatt Place Richmond/Innsbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Richmond/Innsbrook?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Richmond/Innsbrook?

Check-in begins at 3 PM. Check-out time is 11 AM.

Hyatt Place Richmond/Innsbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 450 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 81 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean the staff was great and the breakfast was great as well
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and the room was amazing
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how comfortable it was and how great the complimentary breakfast is.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff..Clean hotel
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping, great breakfast!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Room clean. Parking a lot of options. So many restaurants walking distance.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to restaurants. The room was very clean, comfortable, and quiet.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed in town for one night. We read the reviews of this hotel so we booked it. We were very happy with our stay. Everything was very clean, the room was large, breakfast was good and the gym was super. When we return to visit family again, we will stay at Hyatt Place.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay. The rooms were clean and very nice. Staff was lovely, parking is easy and accessible& breakfast was really good& great variety! Would definitely book again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was served everyday and the chef cook Naquil was so amazing. Clean rooms, nice staff and parking was easy to get in and out.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
I'm use to Hyatt being very nice,clean,and modern!! I paid a Hyatt price for a run I⁶⁵
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and Excellent care!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spotlessly clean room and friendly staff, great breakfast as well as local beers available at the reception.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Elevator broken. Room felt very humid - almost damp sheets and towels. Convenient location in nice part of town. Clean. Smelled nice. Breakfast was ok. Very friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was large and hotel was clean and quiet
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained, clean rooms. Good breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and clean. Water pressure was superb. Hot breakfast was very good. Hot coffee, tea, and fresh fruits are plus and were always filled up quickly. All staff were very friendly and helpful. Shout out to Peacon! He was helping us with great joy and big smiles. Parking was easy and free for us as Hyatt members. We’ll stay here again when we are in Richmond.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great I left an item at the hotel and they shipped it to me quickly. Good stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly, the breakfast was great as well
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, unfortunately the hallways did not have any AC on very hot days and only (1) elevator was working during my stay, so the wait was very uncomfortable and long.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice cozy
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Convenient place to stay close to lots of amenities. Staff were friendly, room was clean and breakfast was hot.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was sufficient. The staff a
Stayed 1 night in Apr 2026