See all properties
Save

Hilton Garden Inn Richmond Innsbrook

3.0 star property
Hotel in Glen Allen with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hilton Garden Inn Richmond Innsbrook

Indoor pool
Reception
Exterior
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Hot tub
  • Pool
The current price is AU$147
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
4050 Cox Rd, Glen Allen, VA, 23060
  • Place, Short Pump Town Center
    ‪3 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪7 min drive‬
  • Place, University of Richmond
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for King

Flat-screen TV, pay films

King

8.6 out of 10
Excellent
(60 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Flat-screen TV, pay films

Room, 2 Queen Beds

8.2 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible Bathtub

7.4 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible

Flat-screen TV, pay films

Room, 2 Queen Beds, Hearing Accessible

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite

Flat-screen TV, pay films

Studio Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible Shower

Bathroom shower

Room, 1 King Bed, Accessible Shower

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible

Flat-screen TV, pay films

Room, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Shower

Bathroom shower

Studio Suite, 1 King Bed, Accessible Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Room

Candlewood Suites Chester Richmond by IHG

Chester
  • Pet-friendly
  • Parking available
  • 24/7 front desk
4.6 out of 5, Wonderful, 48 reviews
The price is AU$165
includes taxes & fees
30 Nov - 1 Dec
Candlewood Suites Chester Richmond by IHG

About the area

Glen Allen

At Hilton Garden Inn Richmond Innsbrook you'll be 4 km (2.5 mi) from Short Pump Town Center and 2.8 km (1.8 mi) from Elk's Lodge. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, Great American Grill, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 2080 square feet (193 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a hot tub and coffee/tea in a common area. Continental breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Within a 20-minute drive of this 3-property class Glen Allen hotel, attractions include University of Richmond and Virginia Commonwealth University.

What's nearby

  • Short Pump Town Center - 3 min drive - 3.8 km
  • Henrico Doctors' Hospital - 7 min drive - 8.2 km
  • University of Richmond - 10 min drive - 11.2 km
  • Lewis Ginter Botanical Garden - 12 min drive - 13.8 km
  • Virginia Commonwealth University - 15 min drive - 20.1 km

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪Panera Bread - ‬10 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬8 min walk
  • ‪Silver Diner - ‬5 min walk
  • ‪Capital Ale House - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk

About this property

Hilton Garden Inn Richmond Innsbrook

Hotel in Glen Allen with 24-hour fitness centre and 24-hour business centre
Hilton Garden Inn Richmond Innsbrook offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2080 square feet (193 square metres) and includes conference space. The business-friendly Hilton Garden Inn Richmond Innsbrook also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

  • 1 building
  • 155 guestrooms or units
  • 6 levels
  • Conference rooms
  • 2080 sq ft of conference space
  • 193 sq. m of conference space
  • Built in 2000
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Richmond Innsbrook offers 155 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Lobby
Drury Plaza Hotel Richmond
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 2,794 reviews
The price is AU$195
includes taxes & fees
6 Nov - 7 Nov
Drury Plaza Hotel Richmond

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5.12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 for adults and USD 9 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 2,080 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 9 to 20 for adults and USD 9 to 20 for children
  • Self-parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 7 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Richmond Innsbrook?

Hilton Garden Inn Richmond Innsbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Richmond Innsbrook?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Richmond Innsbrook on 23 Nov 2025 start from AU$147.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Richmond Innsbrook?

Yep, Hilton Garden Inn Richmond Innsbrook has a self car park with in/out privileges for USD 5.12 per day.

Does Hilton Garden Inn Richmond Innsbrook have a pool?

Hilton Garden Inn Richmond Innsbrook has an indoor pool. The pool is open 7 AM to 11 PM.

What makes Hilton Garden Inn Richmond Innsbrook a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Garden Inn Richmond Innsbrook.

Is Hilton Garden Inn Richmond Innsbrook family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Richmond Innsbrook is a hit with families.

Does Hilton Garden Inn Richmond Innsbrook serve breakfast?

Sure does, continental brekkie is on offer on weekdays between 6:00 AM and 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Richmond Innsbrook?

No, Hilton Garden Inn Richmond Innsbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Richmond Innsbrook?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Richmond Innsbrook?

Check-in begins at 3 PM. Check-out time is noon.

Reviews

Hilton Garden Inn Richmond Innsbrook Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 508 out of 1023 reviews
Rating 8 - Good. 247 out of 1023 reviews
Rating 6 - Okay. 113 out of 1023 reviews
Rating 4 - Poor. 84 out of 1023 reviews
Rating 2 - Terrible. 71 out of 1023 reviews

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Beds are hard as rocks

The bed was the most uncomfortable night I've ever had. Both my partner and I agree we will not stay at this Richmond hotel again. When I mentioned it to the front desk there was no "I'm sorry to hear that" or anything else for that matter. They just stated it was the hotel "standard", when pushed forward (we regularly stay at Fairfield) they repeated it was the hotel standard. With that as standard and no effort to empathize we will take our business elsewhere.
Stayed 2 nights in Jul 2025

6/10 Okay

wayne

Liked: Cleanliness, staff & service, amenities
Decent but not immaculate property, no AC in main lobby. Water damage and blower to dry rug constantly running by the elevator. One broken elevator, yellow tape. No explanation to patrons. Staff was cordial. Not a fan of Direct TV which goes out and loses signal during storm. TV channels limited. Need streaming choices like Residence Inn to use you own Amazon Prime Account would be nice. Overall good stay. Quiet.
Stayed 1 night in Jul 2025

4/10 Poor

Shawn

Stayed 2 nights in Jul 2025

10/10 Excellent

Landon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Elevators were damaged but otherwise very nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Tynesha

Liked: Staff & service, property conditions & facilities, room comfort
My first room 501 was in perfect condition. Due to the thunderstorm, my power was flickering in my room, and my TV went out. The front desk said to give it 20 minutes, so I waited about an hour, and the TV was still not working. I requested a new room, she put me on the second floor room 208, and that room looked used and not very clean. Bed had stains, towels looked touched, counters weren't wiped, the coffee machine was dirty, toilet seat was up and slightly dirty. I requested 3rd or 4th floor but she was giving me 6th floor. She said the hotel was booked out but the parking lot didn't look booked out. She did give me extra sheets to change and a breakfast for the next day as my accommodation, because I asked for it due to the room condition. My stay was from July 19th-21st
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Stayed 1 night in Jul 2025

2/10 Terrible

Rodrick

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Just horrible service my room wasn’t available until 45 minutes after I arrived from a long drive. When my wife and I tried to address our concerns to the general manager he literally ignored us. The elevators was out of order we had tiling our luggage up 3 flights of stairs no ice machine on our floor we had to go to the second floor just to get ice. Horrible service and building maintenance.
Stayed 1 night in Jul 2025

4/10 Poor

Joanne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We’ve stayed here a few times before and have always been pleased, however this time the room was very musty smelling no circulation and very humid I tried everything to help it to no avail . floor felt wet to touch the fabrics chair had a huge stain on the arm… sink in the bathroom was slow draining so all the water would sit and slowly drain there was some kinda small brown spot on the wall behind the bathroom door… and then elevator were down so we had to walk 4 flights with luggage with my 74 year old mom… pool and hot tub was nice 1st night and last day in the morning there was a bubbly film floating all Over the top of the pool… like I said before previous visits were nice but this time I was not impressed next time I may just have to try another nearby hotel
Stayed 2 nights in Jul 2025

2/10 Terrible

James

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Poor management

The worst experience for a Hilton property should be shut down
Stayed 1 night in Jul 2025

2/10 Terrible

James

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible experience
Stayed 2 nights in Jul 2025

2/10 Terrible

James

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Terrible Stay

Management supposedly never there
Stayed 1 night in Jul 2025

2/10 Terrible

James

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible Management

Hotel was in terrible condition with poor management
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Jul 2025

10/10 Excellent

Patti

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Lance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not impressed for it being a Hilton

It was a horrible experience I woke up the next morning to water running and all over the floor I called 6 times before anyone would answer. I asked for them to clean my room and the only thing they did was make my bed didn’t take the old towels or the trash out nothing. One of the elevators worked and that was it. I over heard a guest tell the front counter person and they person said well take the stairs and when I came around the corner to get there name they were gone. The gym was not impressive at all and smelled funny. If it wasn’t for hotels Being booked and so expensive I would’ve left.
Stayed 4 nights in Jul 2025

4/10 Poor

Karrie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The
Stayed 1 night in Jul 2025

8/10 Good

Carlos Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Broken elevator. Parking fee that you apply without telling us ahead of time.
Stayed 2 nights in Jul 2025

4/10 Poor

Kiona

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
carpet bathroom was dirty
Stayed 1 night in Jun 2025

8/10 Good

Nicole

Stayed 1 night in Apr 2025

8/10 Good

Katy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Darlene

Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right next to short pump shopping center. I enjoyed my 1 night stay will definitely book again.
Stayed 1 night in Jun 2025

10/10 Excellent

Tom

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Dorothy

Travelled with family
Liked: Property conditions & facilities
Exterior and lobbying were very nice, however the corridor on the 4th floor had large stairs on the carpeting and the woodwork was in bad shape. The rooms were clean and the beds were comfortable.
Stayed 1 night in Jun 2025