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Mitsis Faliraki

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Photo gallery for Mitsis Faliraki

Twin Room (Sharing Pool)
Buffet
On the beach, beach cabanas, sun-loungers, beach umbrellas
Lobby
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Faliraki, Rhodes, L, 85105
  • Place, Faliraki Beach
    ‪2 min walk‬
  • Place, Katafýgio Beach
    ‪9 min walk‬
  • Place, Kathará Beach
    ‪14 min walk‬
  • Airport, Rhodes (RHO-Diagoras)
    ‪23 min drive‬

Room options

View all photos for Twin Room, Private Pool

Twin Room, Private Pool

Twin Room, Private Pool

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Private pool
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Twin Room, Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room (Land View)

Minibar, in-room safe, desk, blackout curtains

Single Room (Land View)

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 18 sq m
  • Resort view
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (Land View)

Family Room (Land View) | View from room

Family Room (Land View)

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Quadruple Room (Land View)

Minibar, in-room safe, desk, blackout curtains

Quadruple Room (Land View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 25 sq m
  • Resort view
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bunk Bed

View all photos for Twin Room (Sharing Pool)

Twin Room (Sharing Pool)

Twin Room (Sharing Pool)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Quadruple Room, Sea View

Quadruple Room, Sea View

Quadruple Room, Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Standard Twin Room (Land View)

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room (Land View)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Partial Sea View

View from room

Twin Room, Partial Sea View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 20 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Rhodes

A luxury stay in Rhodes awaits you at Mitsis Faliraki. Within just a 10-minute stroll, you'll find Faliraki Beach and Faliraki Kart Track. Highlights at this all-inclusive hotel include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, sports massages and body wraps along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Main Restaurant Navarone, serves local and international cuisine and is open for breakfast, lunch and dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find cabanas, and enjoy the on-site free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a children's swimming pool. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Attractions within a 20-minute drive of this 5-property class Rhodes hotel include Water Park Faliraki and Rhodes Port.

What's nearby

  • Faliraki Beach - 2 min walk - 0.2 km
  • Katafýgio Beach - 9 min walk - 0.8 km
  • Kathará Beach - 14 min walk - 1.2 km
  • Mantómata Beach - 5 min drive - 1.6 km
  • Anthony Quinn Bay - 7 min drive - 4.2 km

Getting around

  • Rhodes (RHO-Diagoras) - 20 min drive

Restaurants

  • ‪Breeze Bar - ‬5 min walk
  • ‪Colossus Cafè Bar - ‬7 min walk
  • ‪Eat Greek - ‬4 min walk
  • ‪la falirala - ‬4 min walk
  • ‪Fiesta Restaurant Bar - ‬3 min walk

About this property

Mitsis Faliraki

Luxury hotel on the beach, with 3 outdoor pools
Mitsis Faliraki is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Mitsis Faliraki, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

This 5-star Rhodes hotel is smoke free.

  • 348 guestrooms or units
  • 4 levels
  • 2 buildings
  • 7 dining venues
  • 3 bars or lounges
  • Built in 1973
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar on the beach
  • Bar by the pool
Mitsis Faliraki offers 348 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ellinadiko Restauant
  • Italian Restaurant
  • Main Restaurant Navarone
  • Mexican Restaurant
  • PanAsian Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Shopping
  • Table tennis
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (85 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (75 centimetre high)

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1973
  • Comprehensive food waste policy
  • Double-glazed windows
  • Lifeguards
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurant.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 1476Κ015A0495200

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Faliraki Beach Hotel
Faliraki Beach Hotel Mitsis
Hotel Mitsis
Hotel Mitsis Faliraki Beach
Mitsis
Mitsis Faliraki Beach
Mitsis Hotel
Mitsis Hotel Faliraki Beach
Mitsis Faliraki Beach Hotel All Inclusive Rhodes
Mitsis Faliraki Beach Hotel All Inclusive
Mitsis Faliraki Beach All Inclusive Rhodes
Mitsis Faliraki Beach All Inclusive
Mitsis Faliraki Beach Hotel & Spa - All Inclusive Rhodes
Mitsis Faliraki Beach Hotel Spa All Inclusive
Mitsis Faliraki Beach Hotel
Mitsis Faliraki All Inclusive

Frequently asked questions

What is the cancellation policy at Mitsis Faliraki?

Mitsis Faliraki offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mitsis Faliraki?

Yep, Mitsis Faliraki has a free self car park and free valet parking.

Are there any beaches close to Mitsis Faliraki?

Yep, Mitsis Faliraki is a short 7-minute walk from Faliraki Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find water sports equipment and boat tours.

Is there a spa on site at Mitsis Faliraki?

Yep, there is an onsite spa at Mitsis Faliraki. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Mitsis Faliraki have a pool?

Mitsis Faliraki has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 7:00 PM.

Does Mitsis Faliraki have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Mitsis Faliraki?

Mitsis Faliraki features 3 outdoor pools, a full-service spa and 7 restaurants. All guestrooms come with 24-hour room service and espresso makers.

What makes Mitsis Faliraki a romantic place to stay?

Poolside dining and beach cabanas, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Mitsis Faliraki.

Does Mitsis Faliraki serve breakfast?

You bet, complimentary buffet brekkie is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mitsis Faliraki?

No, Mitsis Faliraki does not offer an airport shuttle service.

Is there a bar or restaurant at Mitsis Faliraki?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mitsis Faliraki?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mitsis Faliraki?

No, pets are not allowed.

Mitsis Faliraki Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 224 reviews
Rating 8 - Good. 63 out of 224 reviews
Rating 6 - Okay. 20 out of 224 reviews
Rating 4 - Poor. 5 out of 224 reviews
Rating 2 - Terrible. 3 out of 224 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lee

Liked: Cleanliness
Stayed 11 nights in Aug 2025

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service
The location was excellent — just a 5-minute walk into Faliraki town, with plenty of restaurants and shops nearby. The rooms are somewhat dated and could benefit from renovation to truly match a 5-star standard. The food was outstanding, with a wide variety available at the buffet. The à la carte restaurants were exceptional, especially the Italian and Pan-Asian options.
Stayed 7 nights in Aug 2025

10/10 Excellent

Nachatar

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and amenities
Stayed 7 nights in Jul 2025

8/10 Good

Louie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

Gail

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service make this hotel 5 star! Rooms are a little dated but the food and drinks make up for that. The staff can’t do enough for you and try their upmost to make your holiday one of the best.
Stayed 10 nights in Jul 2025

10/10 Excellent

Robert

Stayed 9 nights in Jul 2025

10/10 Excellent

Corrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service as always at Mitsis!
Stayed 9 nights in Jul 2025

10/10 Excellent

Joanna Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mitsis Faliraki is a beautiful hotel with exceptionally helpful staff, reception were a great support when husband was unwell. Buffet dining is excellent with some really superb show cooking of Greek and Turkish dishes. Sun loungers are plenty with lots of options - several pools, garden and beach and all the loungers are cushioned! Although the hotel was busy there were no queues for the bars in the evening as both the main bar and pool bar serve the entertainment area and also served by waiting staff. Walking distance to the main Faliraki area but didn’t feel you were too close, the double glazed balcony doors kept any noise out! All in all a wonderful hotel and highly recommended.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jon

Stayed 4 nights in Jun 2025

8/10 Good

SARAH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not 5*! The staff are great and very personable. Especially George (entertainment), Yulia and Nikos (Servers). However, there isn’t enough of them, you can be queueing at the bar for 5-10 mins when there’s only 3/4 people in front. The entertainment is great but you have to actively try to find out what is going on as it is only advertised on a small poster in the gym. Had to go round the pool myself to try get a few people to play volleyball. The gym is mediocre, it’s outside which means you can probably do about 20 mins before you overheat and the equipment is a bit limited.The pool and beach area is nice and well looked-after but its important to know the beach is public (this isn’t the hotels fault, its the law) therefore may be wise to think twice when leaving valuables whilst you go for a dip (we didn’t have an issue though). As for the rooms, they’re decent, the beds are comfy and you have enough space. Would’ve expected to see an iron and ironing board for a 5* but that’s acceptable. The cleaners do a good job of cleaning your room but weren’t replenishing mini-bar, toiletries etc. I had to ask for a bar of soap, even though it was clear ours was nearly finished. They do come round in the evening replacing towels though which is a nice touch. Lastly, the food was decent. Everything was well cooked and tasty but became very repetitive especially breakfast. The crepe bar and pizzeria is great but again you can queue for a while and the pizza is one slice not a full pie
Stayed 11 nights in Jun 2025

10/10 Excellent

Gurminder Singh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel, good location, very clean, staff are great. great choices for food.
Stayed 4 nights in May 2025

8/10 Good

Luke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good food, friendly staff & very clean. Just not 5 star. It's a 4 star hotel at best. Would however go again & recommend.
Stayed 7 nights in May 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem. The rooms could do with a refresh but are clean and the ultra all inclusive is excellent value and quality. The staff are friendly and couldn’t do enough for you even in the last week of the season.
Stayed 7 nights in Nov 2024

6/10 Okay

Amanda Louise

Stayed 14 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beach
Stayed 3 nights in Nov 2024

6/10 Okay

JANETTE, FLANDERS

Liked: Staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Ciara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mitsis Faliraki was absolutely wonderful and would highly recommend it to anyone hoping to stay in a upmarket all inclusive hotel in Rhodes! The bar staff, team in reception and restaurant staff were all so kind, polite and helpful, and no request was too big! The evening entertainment was amazing and we enjoyed every night. The facilities are great, the pool is a perfect size and temperature and the beach was clean and hosted water sports. The location was perfect! Just 20/30 minutes from the airport and able to walk into Faliraki centre in 2 mins for a vibrant nightlife and bars. There is a bus stop right outside the hotel which we utilised to head to the infamous Rhodes Water Park just 3km away and up to Rhodes old town also.
Stayed 9 nights in Sep 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Cianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good but could be better!

Stayed 7 nights in Jun 2024

8/10 Good

Emma

Stayed 7 nights in May 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in May 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing, there are so many food options and different restaurants that you can go to. Great stay
Stayed 7 nights in Apr 2024

4/10 Poor

Karen

Disliked: Staff & service

Night away ruibed

We weren’t given the room we’d paid for which was a double sea view we were given a twin We then had to wait an hour for them to change our room they t then decided they wouldn’t change the room but push the beds together This is a five star hotel ! The food was also cold that we ate whilst waiting for the room After complaining to hotels.com after about an hour on the phone they contacted the hotel who said there wasn’t anyone there to approve a refund We were told we wouldn’t get a refund initially as we’d cancelled whuch we hadn’t We were very unhappy with the room and cold food the staff had said they would put it down as a no show which was ridiculous as we’d waited an hour for them to sort out the room We were then told that a refund could take up to 72 hours !! It was a disaster as it was a night away and hadn’t planned to spend any money as it was all inclusive Our night was ruined We were given a refund minus tourist tax tgat we’d paid to the hotel and hotel tax not sure why we had to pay either as we didn’t stay there So it cost us £20 to wait for an hour in the hotel !! We got the refund the following day thanks to an efficient lady from hotels .com
Stayed 1 night in Apr 2024

2/10 Terrible

Barry Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed July 23 can’t fault the staff or hotel but sadly both teenage boys caught food poisoning from eating chicken burgers at the a la Carrie restaurant half way through our holiday. They were so so ill they were admitted to hospital and put on drips The hospital confirmed it was food poisoning as they had blood and stool tests which cost us £3000 plus new flights as we couldn’t travel home. That money we got back from insurance but not the holiday cost or the pain the boys went through. I did tell Expedia but they weren’t interested. So I’m afraid I will not be booking with them again or staying at the Mitsis Faliraki ever again
Stayed 7 nights in Jul 2023