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Rethymno Palace

A balcony with wicker chairs, a table with breakfast items, and a view of the ocean and beach.

On the beach, beach towels, beach volleyball, beach bar

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning

includes taxes & fees

2 July - 3 July

Explore the area

Adelianos Kampos, Rethymno, Crete Island, 71400

Place, Platanes Beach
‪2 min walk‬
Place, Rethimno Kart
‪10 min walk‬
Place, University of Crete
‪15 min drive‬
Airport, Chania (CHQ-Ioannis Daskalogiannis)
‪88 min drive‬

Room options

Twin Room, Mountain View

Mountain view
25 sq m
Sleeps 3
2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Twin Room, Pool View

Very good

25 sq m
Sleeps 3
2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Twin Room, Sea View

Very good

Sea view
25 sq m
Sleeps 3
2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Family Suite, 2 Bedrooms

Sea view
50 sq m
2 bedrooms
Sleeps 6
1 Double Bed and 2 Single Beds
Free Wi-Fi

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Family Room (Open Plan)

Sea view
35 sq m
1 bedroom
Sleeps 4
1 Double Bed and 2 Single Beds
Free Wi-Fi

Deluxe Suite, Sea View (Panoramic)

Sea view
35 sq m
1 bedroom
Sleeps 4
1 Double Bed and 2 Single Beds
Free Wi-Fi

About the area

Rethymno

A luxury stay in Rethymno awaits you at Rethymno Palace. You'll be 7.1 km (4.4 mi) from St. Anthony Gorge and 7.7 km (4.8 mi) from Municipal Garden. Highlights at this beachfront hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include Swedish massages, Thai massages and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, Dining Room Nafsika, serves Mediterranean cuisine and is open for lunch and dinner. At the hotel's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site gym, Turkish bath/hammam and sauna. Plus you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a children's swimming pool. Buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Adelianos Kampos hotel include Museum of Contemporary Art and Rimondi Fountain.

What's nearby

Platanes Beach - 2 min walk - 0.2 km
Rethimno Kart - 10 min walk - 0.9 km
Rethymnon Venetian Port - 12 min drive - 8.8 km
Rimondi Fountain - 12 min drive - 9.1 km
University of Crete - 15 min drive - 11.4 km

Getting around

Heraklion (HER-Nikos Kazantzakis) - 69 min drive

Restaurants

‪Finikas - ‬3 min drive
‪Axos Bar - ‬2 min drive
‪Γρηγόρης μικρογεύματα - ‬12 min walk
‪Taverna Stratos - ‬3 min drive
‪Taverna "Calamies - ‬1 min walk

About this property

Rethymno Palace

Some rates at Rethymno Palace are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Rethymno Palace offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi.

A children's pool, a seasonal outdoor pool, and spa services are also featured at the luxury Rethymno Palace. An area shuttle within 75 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Rethymno hotel.

1 building

229 guestrooms or units

4 levels

2 dining venues

2 bars or lounges

Deli

Childcare (surcharge)

Towels for the beach

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Games room or arcade

Pool or billiards table

Library

Corner/local shop

Terrace

Garden

BBQ grill(s)

Gift shop

Beauty salon

Television in lobby

Lift

Smoking in designated areas

Bar on the beach

Coffee shop

Bar by the pool

Rethymno Palace offers 229 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to furnished balconies. Satellite televisions are provided.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Rethymno hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include Swedish massages, Thai massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Similar properties

Apartment (Side Sea View) | View from room

Pool
Kitchen
Pet-friendly
Free Wi-Fi

includes taxes & fees

30 June - 1 July

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle at scheduled times and on request for a surcharge
Area shuttle (surcharge) up to 75 kilometres
Free self parking on site
Limited on-site self parking

Food and drink

Buffet breakfast available for a fee: EUR 15 for adults and EUR 7.50 for children
2 bars/lounges
2 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

Dining Room Nafsika
Erotokritos

Things to do

Arcade/game room
Beach volleyball
Bicycle rentals
Billiards/pool table
Boat tours
Children's pool
Full-service spa
Gym
Library
Playground
Sauna
Scooter/moped rentals
Seasonal outdoor pool
TV in common areas

Family friendly

Arcade/game room
Babysitting (surcharge)
Children's pool
Grocery/convenience store
In-room refrigerator
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Barbecue grill
Beach towels
Garden
On the beach
Terrace

Full-service spa

2 treatment rooms
Aromatherapy
Body scrubs
Facials
Hydrotherapy
Manicures/pedicures
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair-accessible path to lift

1 building
4 floors
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided

Entertainment

TV with satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Refrigerator
Tea bags/instant coffee

Air conditioning
Ceiling fan
Heating
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon

Early check-in subject to availability

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property enforces a strict dress code in the restaurant.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
Airport shuttle fee: EUR 95 per vehicle (one-way)
An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 18230342

We should mention

On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open in April and close in October.
Pool access available from 9:00 AM to 7:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Rethymno Palace Hotel

Rethymno Palace Rethymno

Rethymno Palace Hotel Rethymno

Frequently asked questions

What is the cancellation policy at Rethymno Palace?

Rethymno Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rethymno Palace?

As of 28 June 2026, prices found for a 1-night stay for 2 adults at Rethymno Palace on 2 July 2026 start from AU$385, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rethymno Palace?

Yep, Rethymno Palace has a free self car park.

Are there any beaches close to Rethymno Palace?

Yep, Rethymno Palace is a short 5-minute walk from Platanes Beach. Fun beach activities include volleyball, snorkelling and waterskiing. You can also find motor boats and boat tours.

Is there a spa on site at Rethymno Palace?

Yep, there is an onsite spa at Rethymno Palace. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Rethymno Palace have a pool?

Rethymno Palace has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 9:00 AM to 7:00 PM (Seasonal outdoor pool open from April to October).

What luxury perks are available at Rethymno Palace?

Rethymno Palace features a full-service spa, 2 restaurants and 2 bars.

Does Rethymno Palace serve breakfast?

Sure does, buffet brekkie is available at Rethymno Palace.

Is there a free airport shuttle available at Rethymno Palace?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Rethymno Palace?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Rethymno Palace?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Rethymno Palace?

No, pets are not allowed.

Rethymno Palace Reviews

8.4

Very good

9.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Verified

10/10 Excellent

Maria

4 July 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and value for money.

Stayed 5 nights in Jun 2022

Verified

10/10 Excellent

Lee

5 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel and a great base to get to other areas of the island. We had a double room upgrade to a sea view which was nice

Stayed 2 nights in Oct 2022

Verified

8/10 Good

Arthur

10 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, great faciaities staff was friendly and helpful. Location was ideal with the hotel having both beach and pool, beach is pebble so some may not like that. Highly recommend this place. Only warning is price does not include 15 E per day tax which would be nice if this was included in payment instead of asked for at the end of the stay/

Stayed 4 nights in Aug 2025

Verified

10/10 Excellent

Marie

29 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect

Stayed 3 nights in Apr 2025

Verified

8/10 Good

Eranuhe

13 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The employees of the front desk need to have more knowledge to guide better the tourist

Stayed 5 nights in Aug 2023

Verified

10/10 Excellent

Derek

18 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel right on the beach. Air Con in first room did not work, they immediately tried to fix and after day 2 with still not Air con, they moved us to a different room.

Stayed 6 nights in Oct 2022

Verified

10/10 Excellent

Verified traveller

21 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay if you prefer outside the main town.

Generally, my stay was great—starting with my room (#400), which I highly recommend if you don’t mind having two single beds. The view is great (pool and ocean view). As always, there is one minor “problem” if we are picky. At one point I asked one if the younger server-helpers whether there was water available (because I asked after the breakfast buffet closed). Instead of going to check, he told me to go and check. The one server, Evaggelia, was fantastic!

Stayed 3 nights in Aug 2022

Verified

6/10 Okay

john

15 Oct 2022

Liked: Cleanliness

Blocked drains that smell constantly on your balcony. Drilling at 6.55 am. Sea view rooms are not side view rooms. Hotel has no sea view rooms. Miwadi for breakfast replacing fresh juice. Food ok but disappointing choice apart from breakfast. V clean nice pool area, beach has a lovely view but dont try swimming with out protective shoes. 4 star premises. Could be better with attention to details. Cant blame the general staff they are v nice.

Stayed 6 nights in Oct 2022

Verified

8/10 Good

Nils

1 June 2024

Liked: Cleanliness, amenities, property conditions & facilities

Schönes Hotel direkt am Strand - toller Pool. Angenehme Zimmer - groß und sauber. Der Service im Restaurant nicht immer freundlich. Essen landestypisch; Auswahl OK.Sehr freundlicher Service an der Rezeption.

Stayed 7 nights in May 2024

Verified

8/10 Good

Verified traveller

7 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Värt vartenda öre!!!

Mysigt hotell med fin utsikt (om man har utsikt mot poolen + havet som oss). Vi bokade All-inclusive vilket var mycket bra. Dem har varierande mat från lunch till middag dessutom inte samma samma lunch varje dag. Bra variation! Dem har sin egna Beach Bar/Taverna som är precis vid stranden/havet. Vi är i helhet extremt nöjda med detta boende. Värt vartenda öre!

Restaurangen för alla All-inklusive måltider

Stayed 6 nights in Apr 2024

Verified

10/10 Excellent

I.

4 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nach dem Wechsel in ein anderes 5*Hotel ist die Qualität des Rethymno Palace noch deutlicher geworden. Sehr schöne, saubere und gepflegte Anlage. Sehr strukturiert die Arbeitsweise des erfahrenen Personals. Nicht nur Aushilfen oder Schüler:innen beschäftigt, sondern auch motivierte ältere Mitarbeiter. Sicherheitspersonal vorhanden. Wir empfanden es als ruhiges Hotel. Zwei mal die Woche kretischer Abend. Wir empfehlen es auf jeden Fall.

Stayed 5 nights in Aug 2023

Verified

8/10 Good

sandro

13 Sept 2022

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Hotel war sehr gut, Räumlichkeiten waren sauber sowie ein schönes Zimmer . Der Transfer war nicht wie angegeben Inklusiv, mussten 120 Euro 1 weg Taxi bezahlen. Rezeption fühlte sich nicht verpflichtet aufzukommen für dieses Problem. Schade :(

Stayed 7 nights in Sep 2022

Verified

6/10 Okay

Vidar

8 Aug 2022

Liked: Cleanliness, property conditions & facilities, room comfort

For mye fokus på all inklusive gjester, om man ikke har det selv. Går litt utover service på steder hvor det ikke er all inklusive gjester. Kamp om solsenger både rundt basseng og på strand. Ikke nok solsenger. Rent og fine rom, men litt små. Fine bad.

Stayed 7 nights in Jul 2022

Verified

8/10 Good

Carla Maria

4 July 2022

Liked: Cleanliness, staff & service, amenities

Piscina e spiaggia comode. Ristorante con molte offerte e self service. Purtroppo le camere con richiesta di tre letti hanno un divano durissimo con lenzuolo appena appoggiato, improponibile.

Stayed 7 nights in Jun 2022

Verified

6/10 Okay

Atar

30 June 2022

Liked: Cleanliness, staff & service

Hotel propre dans l ensemble mais equipements et decoration vieiillote. Coffre fort payant, climatisation vieille et longue au fonctionnement. Une seule par carte par chambre, petit dejeuner moyen. Prestation correcte mais n equivaut pas a celle d un 5 etoiles.

Stayed 3 nights in Jun 2022

Verified

2/10 Terrible

Verified traveller

25 June 2022

Liked: Cleanliness

Disliked: Staff & service, room comfort

Kein 5-Sterne-Service

Wir haben ein Open Plan Sea View für 2 Personen gebucht und beim Check-in ein solches Zimmer in der obersten Etage bekommen. Es war etwa so groß wie bei der Buchung angegeben und hatte einen wunderschönen Meerblick. Allerdings war es bei Ankunft nicht klimatisiert und ca. 30 Grad heiß. Trotz Einschalten der Klimaanlage auf höchster Stufe und dem Versuch bei laufender Klimaanlage zu schlafen, wurde es nicht „kälter“ als 28 Grad. Nach einer schlaflosen Nacht baten wir um ein anderes Zimmer, z. Bsp. 1 Etage tiefer. Wir wurden aber mehrfach abgewiesen ober bekamen Zimmer einer schlechteren (bzw. günstigeren) Kategorie ohne finanziellen Ausgleich angeboten. Erst bei unserer 5. Beschwerde und nach 2 heißen Nächten bekamen wir 1 Zimmer 1 Etage tiefer, welches bereits offensichtlich mindestens 1 Tag frei war. Aber auch hier war die Klimaanlage offensichtlich zentral in ihrer Leistung gedrosselt und eine Kühlung unter ca. 26 Grad Raumtemperatur war selbst bei 24 Stunden eingeschalteter Klimaanlage nicht möglich. Bei unserer Buchung über Expedia hatten wir einen Late-check-out von 2 Stunden mitgebucht. Dieser wurde uns von der Rezeption verweigert und erst nachdem wir bei Expedia angerufen haben und diese mit dem Hotel telefoniert haben, wurde er uns gewährt. Fazit: Ein eigentlich schönes Hotel, aber unfreundliche und respektlose Mitarbeiter an der Rezeption, bei denen man wie ein Bittsteller abgewimmelt wird, wenn man das möchte, wofür man beim Check-in bezahlt hat.

Stayed 13 nights in Jun 2022

Verified

10/10 Excellent

Peter Jason

14 June 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was spotless and the staff were very friendly. Lovely location on the beach. Overall I couldn’t fault it.

Stayed 7 nights in Jun 2022

Verified

10/10 Excellent

Sabrina

7 June 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing food

Stayed 6 nights in May 2022

Verified

10/10 Excellent

GLORIA

9 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Très bel établissement soigné et confortable. Beaucoup d'espace ce qui permet de ne pas avoir l'impression que nous sommes collés aux autres. Le bémol : l'accès à la partie détente (massage, sauna) qui est payant et relativement coûteux au regard du reste.

Stayed 7 nights in Apr 2022

Verified

8/10 Good

Dorothée Marie

7 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La vue sur la mer, les chambres refaites sont des points positifs de l hôtel.

Stayed 7 nights in Apr 2022

Verified

4/10 Poor

jessie

26 Oct 2021

Liked: Room comfort

Disliked: Staff & service

Disappointing

Beach area did not match the photo it was rough and full of stones very difficult to actually get in the sea without hurting yourself, staff did not ask how our stay was and they charged us for an extra card for our room. The food was not 5 star standard looked like it was going stale. 3 star hotel at best.

Stayed 2 nights in Oct 2021

Verified

6/10 Okay

Yvonne

23 Sept 2021

Liked: Staff & service, amenities

Das Hotel ist insgesamt schön das Essen ist abwechslungsreich und schmeckt gut. Personal sehr freundlich und aufmerksam! Auf Grund von Covid 19 sind die Zimmer nur jeden zweiten Tag gereinigt worden, was uns erstaunt hat und kein Sinn macht. 5 Sterne sind nicht angebracht, gutes 4 Sterne kann man sagen. Am Pool wurde schon morgen früh die Liegen mit Badetücher besetzt! Sehr ärgerlich! Der Dress Code wurde überhaupt nicht eingehalten und auch nicht hingewiesen. yvonne und Claudio

Stayed 7 nights in Sep 2021

Verified

10/10 Excellent

Paul

31 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dream getaway

Amazing location!!! On the beach, close to downtown, ready to go.

Stayed 4 nights in Aug 2021

Verified

10/10 Excellent

Eranuhe

6 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hello the personnelle. Needs more training not highly qualified for the treatment they provide They are nice persons polite etc But do not meet the expertise. The rooms should meet more spa standards Like the hotels presentations are very impressive

Stayed 4 nights in Jul 2021

Verified

2/10 Terrible

YASMINE

16 July 2021

Liked: Cleanliness

Disliked: Staff & service, room comfort

Le pire des hotels. Demie pension ......ne prenez pas cest une blague, nous avons mange dehors tous les jours..... 1 seule clef de chambre pour 4...... Personnel de reception insolent et agressif...... Je fréquente les gotels 5 étoilés minimum 4 a 5 fois par an, celui ci est le premier hotel dont le staff de la reception est aussi irrespectueux et limite insultant, en appelenat la reception pour indiquer que le coffre ne fermait pas le réceptionnistes ma carement raccroché au nez, et a complètement nié lorseqie je suis descendu les voir, la responsable a dit quelle regarderai les enregistrements caméra mais biensure aucune nouvelle. Personnel de la bputique adorables ainsi que les 2 restaurants, mais lhotel est hyper mal géré, le menage na pas zte fait un jour et on nous simplement explique que la femme de menage aetait absente. le directeur n'est sorti nous parler qu'une fois il a pensé qu'il y avait un souci de paiement avec hotel.com et expedia mais ne sest jamais montre lorseque son réceptionniste ma raccroché au nez! Il ne la même pas mentionné. Vraiment dommage que ca soit limage de la grece que l'on a gardé, cest un pays qui a tellemebt besoin de tourisme, mais les gens comme le staff de cet hotel s'en fichent car ils ont un travail! Et ne pensent pas a ceux qui n'en ont pas. Cest clairement le pire des hotels 5 etoiles que jai vu de ma vie, fuyez .....

Stayed 4 nights in Jul 2021

Rethymno Palace

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Twin Room, Mountain View

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Twin Room, Pool View

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Twin Room, Sea View

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Family Suite, 2 Bedrooms

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Family Room (Open Plan)

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Deluxe Suite, Sea View (Panoramic)

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About the area

Rethymno

What's nearby

Getting around

Restaurants

About this property

Rethymno Palace

Similar properties

Steris Elegant Beach Hotel

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Rethymno Palace Reviews

Reviews

Very good

9.2/10

8.2/10

8.6/10

8.6/10

Reviews

10/10 Excellent

Maria

Maria

10/10 Excellent

Lee

Lee

8/10 Good

Arthur

Arthur