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Eldorado Reno – A Caesars Rewards Destination

4.0 star property
Hotel with 7 restaurants, steps from National Bowling Stadium

Photo gallery for Eldorado Reno – A Caesars Rewards Destination

Interior
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Front of property
7 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$143
includes taxes & fees
10 Feb - 11 Feb

Explore the area

View map
345 N Virginia St, Reno, NV, 89501
  • Place, Riverwalk District
    ‪2 min walk‬
  • Place, Reno Events Center
    ‪2 min walk‬
  • Place, National Bowling Stadium
    ‪2 min walk‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(129 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(144 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Luxury Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(108 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(47 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Separate bedroom
Hairdryer
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for PETITE ROOM 1 QUEEN NON-SMOKING

PETITE ROOM 1 QUEEN NON-SMOKING

PETITE ROOM 1 QUEEN NON-SMOKING

8.2 out of 10
Very good
(61 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Shower/bath combination
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds, Smoking

8.0 out of 10
Very good
(33 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Luxury Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(44 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Luxury Room, 1 King Bed, Smoking

7.8 out of 10
Good
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Petite Suite King Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Petite Suite King Non-Smoking

8.2 out of 10
Very good
(48 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite King Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Suite King Non-Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Spa Suite King Non-Smoking

Corner Spa Suite King Non-Smoking

Corner Spa Suite King Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Player Spa Large Suite King Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Player Spa Large Suite King Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Player Spa Suite King Non-Smoking

Player Spa Suite King Non-Smoking

Player Spa Suite King Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite King Non-Smoking

Studio Suite King Non-Smoking

Studio Suite King Non-Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twenty One Suite King Non-Smoking

Twenty One Suite King Non-Smoking

Twenty One Suite King Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Hairdryer
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking, Mountain View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Luxury Room, 2 Queen Beds, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Type Assigned on Arrival

Room Type Assigned on Arrival

Room Type Assigned on Arrival

7.8 out of 10
Good
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

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Silver Legacy Reno- A Caesars Rewards Destination

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  • Pool
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4.2 out of 5, Very good, 5,996 reviews
The price is AU$143
includes taxes & fees
10 Feb - 11 Feb
Silver Legacy Reno- A Caesars Rewards Destination

About the area

Reno

Eldorado Reno – A Caesars Rewards Destination puts you in the heart of Reno, steps from National Bowling Stadium and within a 10-minute stroll of National Automobile Museum. Highlights at this hotel include 7 restaurants, 9 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The fine-dining restaurant, Roxy, is open for dinner. Brew Brothers is the hotel's own brewpub, serving drinks along with lunch and dinner. Enjoy the nightclub, gym, seasonal outdoor swimming pool and pool loungers. Additionally, you'll find a casino, free Wi-Fi in public areas and a 24-hour business centre. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Downtown Reno hotel include Nevada Museum of Art and University of Nevada-Reno.

What's nearby

  • Riverwalk District - 2 min walk - 0.2 km
  • Reno Events Center - 2 min walk - 0.2 km
  • Reno Arch - 2 min walk - 0.2 km
  • National Bowling Stadium - 2 min walk - 0.2 km
  • National Automobile Museum - 6 min walk - 0.6 km

Getting around

  • Reno Station - 3 min walk
  • Reno Tahoe Intl. Airport (RNO) - 12 min drive

Restaurants

  • ‪SIPS Coffee and Tea - ‬3 min walk
  • ‪Gordon Ramsay Fish & Chips - ‬5 min walk
  • ‪Cafe Whitney - ‬1 min walk
  • ‪Silver Baron Lounge - ‬3 min walk
  • ‪Cafe Central - ‬4 min walk

About this property

Eldorado Reno – A Caesars Rewards Destination

Hotel with 7 restaurants, steps from National Bowling Stadium
Eldorado Reno – A Caesars Rewards Destination offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There are 7 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 9 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A casino, a nightclub, and spa services are also featured at Eldorado Reno – A Caesars Rewards Destination. Parking is available for a fee.

Smoking is allowed in designated areas at this Reno hotel.

  • 815 guestrooms or units
  • 26 levels
  • 4 buildings
  • 7 dining venues
  • 9 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 1973
  • Casino
  • Nightclub
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Eldorado Reno – A Caesars Rewards Destination offers 815 air-conditioned accommodations with a safe and coffee/tea makers. This Reno hotel provides complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open selected days.

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The price is AU$143
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Silver Legacy Reno- A Caesars Rewards Destination

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 15 per stay; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 2 coffee shops/cafes
  • 7 restaurants
  • 9 bars/lounges

Restaurants on site

  • Brew Brothers
  • Ichiban
  • La Strada
  • Millies
  • Roxy

Things to do

  • 1,000 slot machines
  • 36 gaming tables
  • Casino (81,000 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Nightclub
  • Seasonal outdoor pool
  • Shopping
  • Sportsbook

Family friendly

  • Fenced pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 26 floors
  • 4 buildings
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 October to 12 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 22.7 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 41.93 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Airport shuttle
  • Fitness centre access
  • In-room coffee
  • Phone calls
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 15.00 per stay (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 22.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 01 April and close on 14 October.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Eldorado Casino Reno
Eldorado Hotel Casino Reno
Eldorado Resort Casino Reno
Eldorado Hotel Reno
Eldorado Resort Reno
Eldorado Casino At The Row
Eldorado Resort Casino at THE ROW Reno
Eldorado Resort Casino at THE ROW Hotel
Eldorado Resort Casino at THE ROW Hotel Reno

Frequently asked questions

What is the cancellation policy at Eldorado Reno – A Caesars Rewards Destination?

Eldorado Reno – A Caesars Rewards Destination offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eldorado Reno – A Caesars Rewards Destination?

As of 9 Feb 2026, prices found for a 1-night stay for 2 adults at Eldorado Reno – A Caesars Rewards Destination on 10 Feb 2026 start from AU$83.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eldorado Reno – A Caesars Rewards Destination?

Yep, Eldorado Reno – A Caesars Rewards Destination has covered valet parking with in/out privileges for USD 15.00 per stay.

Is there a spa on site at Eldorado Reno – A Caesars Rewards Destination?

Yep, there is an onsite spa at Eldorado Reno – A Caesars Rewards Destination. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Eldorado Reno – A Caesars Rewards Destination have a pool?

Eldorado Reno – A Caesars Rewards Destination has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 7:00 PM (Seasonal outdoor pool open from April 01 to October 14).

What luxury perks are available at Eldorado Reno – A Caesars Rewards Destination?

Eldorado Reno – A Caesars Rewards Destination features a full-service spa, a nightclub and 7 restaurants.

Is there a free airport shuttle available at Eldorado Reno – A Caesars Rewards Destination?

No, Eldorado Reno – A Caesars Rewards Destination does not offer an airport shuttle service.

Is there a bar or restaurant at Eldorado Reno – A Caesars Rewards Destination?

Yep, Eldorado Reno – A Caesars Rewards Destination has 7 restaurants.

What time are check-in & check-out at Eldorado Reno – A Caesars Rewards Destination?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Eldorado Reno – A Caesars Rewards Destination?

No, only service animals are allowed.

Eldorado Reno – A Caesars Rewards Destination Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1401 out of 3120 reviews
Rating 8 - Good. 767 out of 3120 reviews
Rating 6 - Okay. 464 out of 3120 reviews
Rating 4 - Poor. 256 out of 3120 reviews
Rating 2 - Terrible. 232 out of 3120 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2025

10/10 Excellent

DANIEL

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the Staff that we encountered were absolutely amazing (front desk, maintenance man, bar tender’s, security guards & housekeepers) were so helpful! The property was clean, the access from parking to the hotel was convenient and the music at the bar was great.
Stayed 2 nights in Nov 2025

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
The elevators were malfunctioning all weekend. Took almost 45 minutes to get an elevator. It was horrible.
Stayed 2 nights in Nov 2025

8/10 Good

Darren Roy

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Josephine

Stayed 1 night in Nov 2025

6/10 Okay

Lisa

Travelled with family
Disliked: Amenities, property conditions & facilities
Out if 5 elevators only two worked. Plumbing issues in the shower. We were on the non smoking floor but other guests smoked cigarettes and weed. The smell was terrible.
Stayed 3 nights in Nov 2025

4/10 Poor

Irene

Business traveller
Disliked: Cleanliness, staff & service, amenities
No internet Bad signal Bad cleaning Not smart tv Bad service
Stayed 4 nights in Nov 2025

10/10 Excellent

Juan Manuel, Miami

Stayed 3 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 2 nights in Oct 2025

10/10 Excellent

Ever, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
I love it
Stayed 1 night in Nov 2025

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't use
Stayed 2 nights in Sep 2025

10/10 Excellent

Sabrina

Stayed 2 nights in Oct 2025

10/10 Excellent

Yelena

Travelled with partner
Liked: Amenities
Great
Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Candace

Liked: Staff & service
The room was in good condition until another guest decided they would smoke in a non-smoking room somewhere in very close proximity to my room. My entire room smelled as if they were in the hall blowing smoke undee my door. So I called the front desk and they said they would send security up.
Stayed 2 nights in Oct 2025

10/10 Excellent

Francisco

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Room was clean and staff was friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

Rosanna

Stayed 1 night in Nov 2025

8/10 Good

Prasad, fremont

Travelled with family, Travelled with group
Liked: Cleanliness
The sofas and the chairs definitely need a good cleaning. You don’t feel like touching them. We didn’t use the jacuzzi in the room. Hotel does not provide microwave for any rooms. We couldn’t warm something we needed. Most of the hotels today provide microwave
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my kids had an amazing time here in Reno. The room was as expected comfortable, clean, etc.
Stayed 1 night in Oct 2025

8/10 Good

Trisha, Cottage Grove

Stayed 4 nights in Oct 2025

10/10 Excellent

charlie

Liked: Cleanliness, staff & service, amenities
Great room at a great price centrally located in downtown reno. We got an extra large room with a king bed and sofa in it with a view of the mountain and part of the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Stayed 1 night in Oct 2025

8/10 Good

Adriana

Stayed 1 night in Aug 2025